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West Lodge Surgery

New Street, Farsley, Pudsey, LS28 5DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about West Lodge Surgery.


Reviews

Displaying 61 to 70 of 134

  1. Review titled Excellent GP receptionist

    Rated 3 stars out of 5

    by Linda johnson - Posted on 25 June 2024

    The receptionist who was on the desk at 12.00 mon 24/06/24 ( who I’m not allowed to name?)was extremely helpful, she listened genuinely, and really thought about how she could help me with helping my elderly mum, she explained the options available, at the time, and then realising they might not be very helpful, she took the time to record our conversation and mums problems and passed them to the GP’s that day, she then called me at home to explain their thoughts, and to arrange an appointment for mum that I could also attend with her. Thankyou (not allowed to name)the nhs needs more people like you.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team.

    Report as unsuitable


  2. Review titled Lovely nurse

    Rated 5 stars out of 5

    by Karen Taylor - Posted on 05 June 2024

    I am always made to feel at ease when I see the person I saw this morning. She is friendly and helpful,explaining what my bloods would be tested for and what happens next My review is based on my experience with the person I saw today

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Great practice

    Rated 5 stars out of 5

    by Pauline Heaton - Posted on 10 June 2024

    Only had a short wait to see doctor, explained all that was happening and gave usful information on various questions I had

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  4. Review titled Excellent practice

    Rated 5 stars out of 5

    by Michael - Posted on 20 June 2024

    The two ladies I had my appointment with where fantastic very helpful, polite, positive they explained what was happening and explained everything they did

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  5. Review titled Good practice

    Rated 5 stars out of 5

    by Margaret Shaw - Posted on 26 June 2024

    Nurse was extremely caring and helpful. Offered clear and concise advice. Bloods done with no problems. All staff have done their very best to accommodate my needs. Friendly in a very busy environment. Well done.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 09 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled Lovely experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 June 2024

    The nurse was brilliant when I came for my recent smear test. She was friendly and kind and helped reduced the worry I had about attending. Thank you

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Great health check

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 June 2024

    The student nurses were welcoming and professional and talked me through my health check, explaining why I was there and the next steps. I felt at ease. Thank you.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Superb Nurse

    Rated 5 stars out of 5

    by Janice spofford - Posted on 13 June 2024

    Went to see the nurse today. She was very informative as to what she was going to do. Didnt feel a thing. Very good nurse for the practice. Explained how long the results would take and if I did not hear back within a certain length of time to ring and ask for her to chase. Thank you

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Excellent Review

    Rated 5 stars out of 5

    by Christine Gunning - Posted on 05 June 2024

    I have had a diabetic check up today with my favourite nurse, she is lovely and friendly does not rush you and listens to what you have to say. Always a nice experience with her.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Helpful Staff

    Rated 5 stars out of 5

    by Matthew Wood - Posted on 19 June 2024

    Had a general check up, my appointment was on time and the nurses and receptionist extremely polite, professional and helpful.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable