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Whiteladies Medical Group

Whiteladies Health Centre, Whatley Road, Clifton, Bristol, Avon, BS8 2PU

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Whiteladies Medical Group.


Reviews

Displaying 1 to 10 of 34

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 December 2024

    I had a blood sample taken at 09.45 (I was seen before my due appointment time) I was treated kindly and with great respect. At 18.30 the same day I had a call from my GP with the results of the blood tests, once again I was treated with sensitivity and respect. This is not the first time I have been had such excellent service from the practice.

    Visited December 2024

    Report as unsuitable

    Whiteladies Medical Group has not yet replied.


  2. Review titled Friendly, knowledgeable and friendly

    Rated 4 stars out of 5

    by Anonymous - Posted on 03 December 2024

    The nurse took repeat bloods from me yesterday, she is polite, very good at taking samples and knew what tests were needed. Thank you.

    Visited December 2024

    Report as unsuitable

    Whiteladies Medical Group has not yet replied.


  3. Review titled Great

    Rated 5 stars out of 5

    by Claire Pickering (fouque) - Posted on 03 December 2024

    Once again, I have experienced responsive and patient-centred care this morning from Whiteladies HC - a conversation with the receptionist first thing, a discussion with the doctor just now and an appointment booked for early next week. I felt compelled to write in the current climate to say how every contact I have had with the practice has been so positive. The receptionists have universally been approachable and helpful, the GPs responsive, knowledgeable and kind and the practice nurse has been great. Managing a colleague (I am a hospital doctor) is not always easy but I have felt listened to at every interaction - and have been treated the same whether that was known or not. The public often dont tell us when we are doing well, but I thought you should know.

    Visited December 2024

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    Whiteladies Medical Group has not yet replied.


  4. Review titled Great Service

    Rated 5 stars out of 5

    by Tina Gue - Posted on 17 December 2024

    After 4 weeks of coughing I phoned the surgery for an appointment and got one the same day. Thank you to the Irish GP for the excellent service. I am still not 100% but with your examination and the result of the xray I am confident I will recover. Thank you. Tina

    Visited December 2024

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    Whiteladies Medical Group has not yet replied.


  5. Review titled Multiple receptionists treated me poorly

    Rated 2 stars out of 5

    by Anonymous - Posted on 11 December 2024

    Receptionists on multiple occasions, ignored my requests and put them in the system incorrectly. Led to me to see the wrong clinician and go untreated for 2 weeks

    Visited December 2024

    Report as unsuitable

    Whiteladies Medical Group has not yet replied.


  6. Review titled Helpful, caring GP + member of Reception

    Rated 5 stars out of 5

    by Ms Ajay Bundy - Posted on 01 November 2024

    The male GP was practical, to the point and put me at ease; I felt he was genuinely focused on me and wanting to help. The lady on Reception, was understanding, kind and did her utmost to find a convenient appointment – she demonstrated real empathy with my worries and upset.

    Visited October 2024

    Report as unsuitable

    Whiteladies Medical Group has not yet replied.


  7. Review titled Brilliant service

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 October 2024

    I cannot fault the staff at Whiteladies Medical Centre. I required help three times in the recent weeks and each member of staff I spoke to was helpful and friendly. The appointment system in place is really good and I've been able to get the help I've needed in a very quick timeframe. The doctors are brilliant. Would highly recommend.

    Visited October 2024

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    Whiteladies Medical Group has not yet replied.


  8. Review titled Medical engagement

    Rated 4 stars out of 5

    by Anonymous - Posted on 04 June 2024

    Interest and engagement from Dr was first rate. Diagnosis was explained as was the options for long term treatment. Booking of appointment was very bureaucratic and in some aspects (adjusting time of pre booked appointment) was bizarrely complicated.

    Visited June 2024

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    Whiteladies Medical Group has not yet replied.


  9. Review titled Excellent practice

    Rated 5 stars out of 5

    by MRS SHIRLEYANN DANIELS - Posted on 24 May 2024

    I am always treated with respect and kindness. My Doctor and the treatment room nurses do the very best for me.

    Visited May 2024

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    Whiteladies Medical Group has not yet replied.


  10. Review titled Great practic

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 June 2024

    The doctor I had an appointment with, she did a lot of examination and tests on my feet and was very attentive. She asked me a lot of questions and answered all my questions. I felt comfortable and I really thanks her.

    Visited May 2024

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    Whiteladies Medical Group has not yet replied.