Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Covid Jab
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Arrives 5 minutes before appointment checked in straight through and out within 5 minutes excellently service
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Excellent GP appointment
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
My daughter needed to be seen by a GP regarding a sensitive matter. We were able to book the appointment at a time that was convenient for her out of school hours. The GP asked appropriate questions in a sensitive way. He was very thorough. He also carried out a physical examination of her neck, explaining what he was going to do first and why. This was reassuring in this case. He gave us appropriate advice. Thank you. The appointment was very helpful.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
Made appointment online, date confirmed electronically, arrived for appointment, speedy, courteous administration, dealt with appointment within 20 minutes of arrival, no problems experienced
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Yearly health review
Rated 5 stars out of 5
by Rosemary Turner - Posted on 29 October 2024
Thorough informative appointment understanding my conditions and kind and supportive throughout the assesment much appreciated.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled I managed to get an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 31 October 2024
Rang 111 first and was told to ring the drs for an appt as I needed to be seen. Rang and was no 22 in the queue but got through ok. Had an appointment the same day with a nurse practitioner who was very nice. She advised me to go to A&E to be checked out. Good service thank you
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 17 October 2024
My appointment was at 1 o’clock didn’t get called in the room in till 1.55, I asked if they could do more tests to find out why I keep getting water infections to be told that is no records of me having a water infection this year, which is wrong due to putting a sick note in work for a week early this year for a a infection that bad that I was crying in pain on toilet. I have also had antibiotics a few times since that experience for the same thing. I think this very unprofessional.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Easy vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
Went on the 06 October 2024. Quick easy vaccination appointment. No issues, staff were friendly and polite.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice !
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
On having a servere ear infection, I was seen the same day by the practice nurse who was able to prescribe antibiotics and spray! Yesterday I had my flu jab I was called in on time! Perfect
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Waiting time too long
Rated 2 stars out of 5
by Anonymous - Posted on 11 October 2024
I made an appointment for mum for a vaccination. The appointment was a Monday. I had a phone call to say it had to be changed to Wednesday. I then had another call to say it was 1 hour earlier. Very inconvenient as i have to work. I attended the appointment with my mum and we had to wait an hour !!! My mum is nearly 80 and was very tired. Not good enough im afraid to keep patients waiting so long. Whats the point of an appointment time ??
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Thorough and pleasant doctor
Rated 2 stars out of 5
by Anonymous - Posted on 25 October 2024
The doctor was pleasant, thorough and professional. I felt he listened to me and asked lots of questions. I didn't feel rushed. He even did a physical examination of the affected area. After the difficult process of getting an appointment it was a breath of fresh air. The doctor was not one of the new ones
Visited October 2024
Willow Bank Surgery has not yet replied.