Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Diabetes Review
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2024
Attended annual diabetes appointment with nurse was seen on time in clean relaxing environment nurse very informative and understanding
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Informative
Rated 5 stars out of 5
by David Courtman - Posted on 19 December 2024
Went for review due to osteoarthritis and was given loads of information about how to reduce inflammation and what exercises to do
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled lovely practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 December 2024
Went in for a blood test and vaccinations, was treated fairly and warmly by the nurses, even though i do have some complaints my experience on that day was great, especially from the nurses!
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Great improvement
Rated 4 stars out of 5
by Anonymous - Posted on 13 December 2024
Saw a nurse practitioner about an allergic reaction affecting my breathing. The nurse was polite curtious and knowledgeable. 12 months ago I would of not of said that, the improvement is fabulous
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Absolutely fuming
Rated 2 stars out of 5
by Anonymous - Posted on 14 December 2024
Left half an hour early from work to attend an appointment and due to a crash on the A50 which was out of my control was 5 minutes late to the appointment to which the nurse cancelled without letting me know. Don't have Bluetooth in my car so was unable to call during the journey to say I was going to be late. This was quite an important appointment medication and blood pressure review. It fine when as patients we have to sit for 20 minutes or even up to an hour when the practitioner is running behind without an even apology but 5 minutes late caused by an road accident and my appointment is cancelled an absolute joke. Its hard enough getting an appointment these days, getting past the receptionist to be able book an appointment is a challenge on its own. They think they have the right to decide who should or shouldn't get the appointment. That's another story on its own. I'm absolutely fuming about how I was treated Friday evening and appalled with the fact because I was only 5 minutes late due to traffic my appointment that was book 2 months ago was cancelled.
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2024
Came with my child Dr went above and beyond to make sure my child had best care and gave a courtesy call following day with advice if this care was not given I would have been none the wiser and still at home with advise taken my child to hospital and relieved the treatment can not thank him enough for his time patience and unstertanding
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Super Experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
From getting a appointment in the From phoning in the morning to seeing the nurse the same day , fantastic communication polite and efficient and very informative. Great Experience would definitely recommend this surgery. Thanks
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Fair
Rated 3 stars out of 5
by Irene Humphries - Posted on 19 December 2024
Fair practice, some good staff. A practical nurse, she was great, could not fault her in any way, went to green dock surgery, for my appointment.
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Very quick and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2024
I arrived slightly early for my appointment, but no problem, I was seen straight away . I had my injections without any wait and was on my way home within less than fifteen minutes.
Visited December 2024
Willow Bank Surgery has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2024
I attended clinic fir a personal reason and the Dr treated me with respect and a very nice manner, appointment didn't feel rushed,
Visited December 2024
Willow Bank Surgery has not yet replied.