Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled GP Surgery
Rated 4 stars out of 5
by Anonymous - Posted on 03 December 2024
Attended asthma review, Nurse was really friendly. Explained everything, which I need to do with new inhaler.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Do better.
by Anonymous - Posted on 24 November 2024
I made an appointment to discuss my mental health, this was a really huge thing for me. I was greeted by a nurse who frankly couldn't have done a worse job. When I entered the room I was met with zero empathy or eye contact. He spent the entire time looking at his computer screen and typing. I already felt bad, that's why I was there, but I left feeling somewhat worse to be honest. The questions that he did ask me were asked with no concern, compassion or even gentleness, very blunt and unbothered. I'd go as far to say it's a good job I'm a strong person, because if I'd have gone in there feeling suicidal I would've come out with absolutely no hope to carrying on.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2024
Appointment on time. Nurse seen for check up. Referred to another for further checks as not able to fully address all issues. Good service no hassle.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Great Surgery
Rated 5 stars out of 5
by David Lindop - Posted on 22 November 2024
I was very impressed by the care and professionalism that i received at my appointment. I was seen on time and was treated with respect, i can highly recommend this practice.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 20 November 2024
Called for an appointment got in earlier than expected great service, was seen really quickly got sorted.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
Friendly practice always willing to help. Ring on the day appointments always successful. Alot better than the gp practice I was previously with ! Went to the doctors yesterday and he because he wasn't happy with my health sent me to A and E . Could of easily done nothing more
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Dan Carey - Posted on 23 November 2024
Running a little late but great attentive GP very helpful and explained in full detail about my problem
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2024
I had a few appointments during November and regardless of what I needed them for they were friendly and thorough. They went above and beyond to make sure that everything I needed to sort out was done without any hassle. I know they have busy periods were they can be unable to cater to everyone but they do try to do what they can when they can. Working within the NHS myself I understand the strains but regardless they go all out to help you when you need them. The staff are friendly especially the reception team.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Pleasant receptionists
Rated 3 stars out of 5
by Lynn Phoenix - Posted on 16 November 2024
Dr very good. Established eye to eye contact and listened to me. Sensible and knowledgeable person. Good advice given plus follow up appointment offered.
Visited November 2024
Willow Bank Surgery has not yet replied.
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Review titled Lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
Very friendly nurse who took my weight and blood pressure. Professional service. Reception staff also helpful.
Visited November 2024
Willow Bank Surgery has not yet replied.