Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not listened to.
Rated 1 star out of 5
by Anonymous - Posted on 24 October 2024
Usually have an OK experience but I didn't feel listened to. Dr was more bothered about booking other appointments.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Daughter has been poorly
Rated 5 stars out of 5
by Sonia (Mum) - Posted on 19 October 2024
Excellent. Appointment was straight forward to book. We got it out of school time as requested. Appointment took place on time. The professional we saw was kind, empathetic and sensitive to the problem. She handled it well, taking account of my daughter’s age. She was thorough and reassuring. Thank you.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Visit to willow bank surgery
Rated 5 stars out of 5
by Sonia Whalley - Posted on 16 October 2024
I attended my appointment and felt listened to and cared about I think the service is excellent I would recommend Willowbank Surgery to family and friends
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled When you can get in its good
Rated 4 stars out of 5
by Anonymous - Posted on 22 October 2024
Astma nurse very good I should have had a letter sent for anagram not received yet told wait 12 months then ring bk ??? never had a follow up for my other medication for years not happy over this
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Speed of appointment
Rated 4 stars out of 5
by Anonymous - Posted on 18 October 2024
I was lucky to receive an appointment in the day I called due to a cancellation. I was given a thorough examination, the likely causes were explained and I was referred on to the hospital for further tests.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
Doctor was amazing with my daughter. He made her feel comfortable and safe, and made her laugh, she was smiling the whole time
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Flu vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
Invitation to attend flu clinic with simple booking. On time appointment with well organised process and friendly and professional staff.
Visited October 2024
Willow Bank Surgery has not yet replied.
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Review titled Excellent Doctors
Rated 5 stars out of 5
by Taz - Posted on 24 September 2024
Extremely happy with my experience today. I called the Doctors this morning and I was first in the cue. The receptionist was very helpful and polite and handled my questions with patience. An appointment was made for me very quickly and at a time that suited my working hours. My experience at the Doctors was also very good. The nurse was really friendly and listened to me with had a great two way conversation and she was understanding with my medical concerns. She helped me today and gave me very good advice. I would highly recommend this practice 101%. Thank you again for all of your help today 😊
Visited September 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Cherryl Watson - Posted on 14 September 2024
Appointment was made for a discussion of recent test results. Pleasant and knowledgeable doctor. I felt I trusted the doctor.
Visited September 2024
Willow Bank Surgery has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Pete a - Posted on 29 September 2024
The nurse m i c h e l l e was so helpful and reassuring the lady was . This is the second time I've seen the nurse in 2 weeks helped me get the meds needing I hope it sorts it out.
Visited September 2024
Willow Bank Surgery has not yet replied.