Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Doctor very attentive
Rated 4 stars out of 5
by Julie - Posted on 23 April 2025
The ladies on reception were very polite and friendly. Waiting time minimal. I felt like my doctor really listened and was very gentle and approachable. Did not feel rushed and was impressed that he sent me for further tests rather than fobbing me off
Visited April 2025
Windermere Medical Centre has not yet replied.
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Review titled Never on time and no communication
Rated 1 star out of 5
by Cath Lee - Posted on 20 March 2025
2.30pm appt yesterday. 5 sat in waiting area. I checked in and specifically asked if the doctor was on time. Receptionist said no. I asked how much of a delay, minimum 30 minutes. Had I not asked I would have sat down like a fool and lost an hour!
Visited March 2025
Windermere Medical Centre has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
Pleasant, helpful receptionist. The GP was caring, listening to my concerns. Took his time to explain what he was going to do. Went through the prescription so that I understood what each item was for and for how long. Lovely manner with my learning disabled son throughout the appointment, who felt comfortable and at ease throughout the appointment.
Visited March 2025
Windermere Medical Centre has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
Fab service as always from contacting via Patchs to getting a follow up phone call and booking my appointment , always friendly professional and compassionate, always able to adapt to different circumstances and patients specific needs
Visited March 2025
Windermere Medical Centre has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 March 2025
I paid a visit to this practice and could not have been happier with the G.P.,He made me feel welcome answering my questions thoroughly in terminology anyone would understand. I thought after leaving that I had never met this G.P. but he was open and honest, not bad when you consider he is a locum and may only be there for a couple of months.
Visited March 2025
Review titled Windermere Medical Centre
Replied on 06 March 2025
Thank you for your feedback. We are pleased to hear you received a positive experience when attending the practice. Kind regards, Windermere Medical Centre.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2025
The Dr was helpful & I was treated with respect & dignity throughout the appointment. He was friendly & listened well.
Visited March 2025
Review titled Windermere Medical Centre
Replied on 10 March 2025
Thank you for your feedback. This will be shared with the team and GP. Your feedback is appreciated and we are pleased to hear you had a positive experience. Kind regards, Windermere medical centre.
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Review titled Efficient, caring, professional
Rated 5 stars out of 5
by Joe Butterworth - Posted on 18 February 2025
All staff, from the receptionist, telephonist to the medical professional were efficient are caring. Can’t praise them highly enough. This was specifically about my appointment on 17th February 2025 but it is equally appropriate to earlier appointments.
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
Very good experience with GP Very thorough examination,doctor listened and acted on information given. Very satisfied with this appointment
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for taking the time to provide feedback. Your comments are appreciated, and we are pleased to know that you received a positive experience when attending the practice. Kind regards, Windermere Medical Centre.
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Review titled Requires training
Rated 3 stars out of 5
by Paul Seddon - Posted on 14 February 2025
Latest visit was difficult , the doctor didn’t understand my requirement which then needed 2 phone calls and a return visit to the surgery to solve it.
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Dear Patient, I am sorry to hear you had a difficult visit to the practice. Please contact the surgery directly to investigate this further should you wish to do so. Kind regards, Windermere Medical Centre.
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Review titled Excellent Service
Rated 3 stars out of 5
by Anonymous - Posted on 08 February 2025
Received excellent service - fitted me in with an appointment at short notice - Receptionist polite & helpful & couldn't fault the doctor 🤗 Do an outstanding job even with the pressures of the NHS
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
We are pleased to hear you received excellent care and thank you for providing feedback. Kind Regards, Windemere Medical Centre.