Windrush Medical Practice
Welch Way, Witney, Oxfordshire, OX28 6JSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Privacy
Rated 3 stars out of 5
by Anonymous - Posted on 26 August 2023
Is it possible to make talking with a receptionist a little more private? Talking about sensitive issues through a perspex screen with a queue of customers behind you, leaves little room for privacy on the most delicate issues, with only one receptionist on duty. Perhaps removing the screens might be a start as I'm guessing they are a hangover from covid..
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear Patient, Thank you so much for taking the time to submit feedback. I would be grateful if you could submit your details and feedback to us directly though our website by going to https://www.windrushmedicalpractice.co.uk/navigator/suggestions-comments-and-feedback/ so that I can look into this further and we can discuss in more detail. Many thanks Hattie Clay Practice Manager
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Review titled Great practice - excellent doctor
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
I felt that the doctor listened and responded to my symptoms with professional skill, consideration and empathy. He explained what might be going on and arranged for a test to check it out. He said he will get back in touch when the results come back and will then decide on what treatment would be suitable. I don't think I could have had better attention.
Visited August 2023
Windrush Medical Practice has not yet replied.
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Kathleen Bishop - Posted on 23 August 2023
The doctor was very helpful with everything each doctor I’ve seen since i joined have been very nice and i am very grateful to them
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Kathleen, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Impeccable Service
Rated 5 stars out of 5
by Anonymous - Posted on 27 August 2023
The staff at Windrush Medical Practice were very professional, patient and kind. The staff went above and beyond to ensure that I was given the best treatment for my condition and guide me every step of the way.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Tim Wells - Posted on 13 August 2023
Blood sample and pressure check taken by nurse Efficient and friendly On time Not too busy Shame there is no reading material whilst waiting
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Tim, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay - Practice Manager
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Review titled Average
Rated 3 stars out of 5
by Anonymous - Posted on 23 August 2023
Parking for a start is very poor ,the practice is ok when an appointment has been made for you ,but to make an appointment it takes a couple of weeks to get seen .
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks - Hattie Clay Practice Manager
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Review titled Exceptional Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2023
I rang for an appointment early morning and was given a time by the receptionist for an appointment that same day . My appointment was on time and dealt with extremely well. I was referred for further examination and also got an appointment , made on the day ,for two weeks hence. All extremely efficient.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Toni Davies - Posted on 30 August 2023
It was only a blood test but was in early. Still disappointing when trying to get an appointment to see my doctor.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear Toni, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Responsive
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2023
My GP listened to my symptoms and referred me for a 2 week wait for an endoscopy. This was offered in Witney directly below the GP surgery (so very convenient). After the procedure another oncall GP responded promptly to my phone call about the prescription, arranged blood tests at the GP practice on the same day and gave me advice about follow up and how I would find out results of the blood tests (no news is good news but I can also get online to check myself). I am very impressed by everyone I have spoken to at the practice and the organisation of everything. Even the wait on the phone to speak to the receptionist was not too long! And appointments have been at the time scheduled.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Excellent Practice.
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
The Receptionist was extremely polite, no problem in getting a same day appointment on a Monday morning with my own GP, who is fantastic, always finds time to explain everything so well blood tests done a short while later. Excellent Practice, the telephone system is much improved with waiting times so much shorter. Well Done!!
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager