Woodcote Medical
32 Foxley Lane, Purley, Surrey, CR8 3EEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Woodcote Medical.
Reviews
-
Review titled What a positive change !
Rated 5 stars out of 5
by MRS MARIA DAVINSON - Posted on 10 February 2025
When I first started to use this surgery I found it unfriendly , negative & unhelpful. However the changes recently (staff perhaps?) have been very positive. Todays visit couldn't have been more pleasant with a much more helpful/positive and professional attitude. Well done & thank you!
Visited February 2025
Review titled Woodcote Medical
Replied on 20 February 2025
Dear Maria, Thank you for posting your review. We're glad to hear that you found the staff to be helpful and supportive. Best wishes, Deborah Roberts Business Manager
-
Review titled Changing up a gear
Rated 5 stars out of 5
by Paul Seaton - Posted on 18 February 2025
In challenging times since Covid, the team at Woodcote Medical has embraced new technology and ways of working to increase their throughput of patients and the quality of treatment and service that they receive. I have been impressed by the empathy and insight of the doctors who have treated me, and by the tight integration they have achieved with the excellent local District Nursing service and with Croydon University Hospital. Joined up treatment is the future and Woodcote Medical is leading the way. Two recent consultations have illustrated this clearly, with District Nurses providing daily treatment, their reports prompting two excellent and helpfully and proactively arranged telephone consultations, in-home blood tests by a District Nurse, informed diagnostics, treatment and prescribing. I was particularly impressed by my GPs proactive follow-up.
Visited February 2025
Review titled Woodcote Medical
Replied on 20 February 2025
Dear Paul, Thank you for posting your positive review, we are really pleased to hear that you are happy with the treatment you have received from the surgery and the district nurse/hospital team. Kind regards Deborah Roberts Business Manager
-
Review titled Absolutely fabulous GP
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
I feel thankful to have had the most amazing GP who immediately knew I needed an urgent cancer referral and was then there over the following months when I needed some further GP appointments alongside those at the Royal Marsden. Highly recommend.
Visited February 2025
Review titled Woodcote Medical
Replied on 20 February 2025
Dear Patient, Thank you for posting your positive review. We're glad to hear that you received the support you needed and hope that the treatment is going well. Best wishes, Deborah Roberts Business Manager
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
Appointment was on time and the doctor was very helpful and friendly. Didn't feel rushed. Only downside was trying to book the appointment through Anima as tried several times even at 9am but wasn't able to
Visited February 2025
Review titled Woodcote Medical
Replied on 20 February 2025
Dear Patient, Thank you for posting your postive review. We're glad to hear that your appointment was on time and that you felt that the GP was friendly and didn't rush you. We understand that navigating online systems can be difficult, and we appreciate your feedback. If you ever need assistance with submitting a request through Anima, please do get in touch with our Reception team who will be happy to help you through the process. Kind regards, Deborah Roberts Business Manager
-
Review titled Very supportive GP
Rated 5 stars out of 5
by Daphne N - Posted on 13 February 2025
I have gone through a big challenge and this GP has been very supportive. And the fact that am relatively new in the country, I have been guided and get frequent calls . The team at woodcote medical, a big Thank you. words alone can’t express how Iam thankful . Big thanks a lady , she has lovey grey hair twists and a lovely lady, going an extra mile for me . God richly bless you abundantly.
Visited January 2025
Review titled Woodcote Medical
Replied on 20 February 2025
Dear Daphne, Thank you for posting your positive review, we are really pleased to hear that you are happy with the treatment and support you have received from our team. Kind regards Deborah Roberts, Business Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anna L - Posted on 30 January 2025
My request for a consultation was effectively triaged after completing the anima questionnaire. A doctor saw me after prioritisation in triage and was able to deal effectively with my health concerns.
Visited January 2025
Review titled Woodcote Medical
Replied on 04 February 2025
Dear Anna, Thank you for posting your positive review, we are really pleased to hear that you were happy with how your Anima request was dealt it and how effectively the process was to help with your health concern. Kind regards Kim Burbedge Complaints Administrator
-
Review titled Quick response
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
I was worried about my daughter cough. Sent a message to the GP at 8am and was sent a message within half an hour and was booked an appointment for 10.30am. Quick response and the doctor was thorough in her check up
Visited November 2024
Review titled Woodcote Medical
Replied on 13 November 2024
Dear Patient, Thank you for posting your review. We're glad to hear that you received a quick response and that your daughter was given a thorough check up within a few hours of the request being submitted. We hope she gets better soon. Best wishes, Deborah Roberts Business Manager
-
Review titled Understanding
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Did not feel like I had to prove the state of my health. The GP got/understood by Listening and, acted accordingly without my having to stress about that.
Visited November 2024
Review titled Woodcote Medical
Replied on 11 November 2024
Dear Patient, Thank you for posting a review of your recent experience. We are glad to hear that you felt listened to and the GP was able to help you. Kind regards, Deborah Roberts Business Manager
-
Review titled Calm good practice
Rated 5 stars out of 5
by peter chandler - Posted on 14 November 2024
Follow up appointment from tests, was treated with respect professional attitude and the Dr was extremely professional and polite explained everything never felt as if she did not have the time rare these days thank you.
Visited November 2024
Review titled Woodcote Medical
Replied on 19 November 2024
Dear Mr Chandler Thank you for your positive review and we are glad to hear that you felt that the GP listened, explained and spent the time needed with you. I will ensure your comments are passed on to the clinician that you saw. Kind regards, Deborah Roberts Business Manager
-
Review titled Great Doctor
Rated 3 stars out of 5
by Keith - Posted on 27 November 2024
Very positive and helpful, great manner, although unable to help my particular problem, which was to prevent ailments from being overweight, but apparently I have to wait till I’m really ill, which is rediculous
Visited November 2024
Review titled Woodcote Medical
Replied on 09 December 2024
Dear Keith, Thank you for posting your review and it's good to hear that you found the GP helpful and with a good manner. I'm unsure what ailments you presented with, but if you are suffering from being overweight, our GPs can offer referrals into various services to help with this. If you'd like to contact the practice with your full name, we can look into your ailments further and see if there is any other way in which we can help you. Kind regards, Deborah Roberts, Business Manager