Woodhouse Hill Surgery
71A Woodhouse Hill, Fartown, Huddersfield, West Yorkshire, HD2 1DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional and caring service
Rated 5 stars out of 5
by Nigel Collins - Posted on 14 January 2025
Starting the new year with blood tests medication review and vaccinations and the reception of people have done a great job of sorting out appointments and keeping me on track with my medication. Blood tests and results all sorted with efficiency and clarity as well Thanks
Visited January 2025
Woodhouse Hill Surgery has not yet replied.
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Review titled Seen, heard & respected
Rated 5 stars out of 5
by Katie Thomas - Posted on 10 January 2025
From the moment I contacted my new GP practice, I felt a good sense of reassurance from all of the reception team, GP's and specialists. I was so relieved to find that I was being not only listened to, I felt seen again and heard by everyone I have communicated with in the practice. My health has been complicated and at times I have felt unheard and lost over the last few years, but after discussion, problem solving, having being asked the right questions has given me a sense of empowerment again. I feel so respected again and this has all happened in only three months of me joining the surgery. All of the team have been nothing but helpful, cheerful, compassionate and kind to myself and to my family. We all feel so pleased that we joined the practice and because of this, I'm feeling so much more reassured that I have a fabulous GP that really cares and wants to help. Thank you, thank you thank you to all of the team and practitioners 🙏✨
Visited January 2025
Woodhouse Hill Surgery has not yet replied.
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Review titled Inconvenient
Rated 2 stars out of 5
by Anonymous - Posted on 12 December 2024
All patients are forced to ring at 8.30am and must have a same day appointment. Ok if you are ill on that day but say, you wished to rebook a general check up with your gp? No chance. I work shifts in the nhs and have to wait for my day off to ring on the day for an appointment, of course when I ring at 8 30 I'm 12th in the queue so I have to register my spot and await a call back. Might get the call back to say appointments are "full, try again tomorrow", well im due back at work tomorrow. Very frustrating. And let's say I'm having really bad migraines - do I want to be hanging on waiting for a call back when all I really want is to lay in a dark, quiet room, undisturbed? Anyway, today i got a telephone appointment only to be told that the pain relief i received from A&E doctor (3 days supply had run out) would not be prescribed for me because they don't prescribe that medication. What???? And we wonder why everyone goes to A&E - it's because we have to jump through hoops and beg our own GP in the community.
Visited December 2024
Review titled Woodhouse Hill Surgery
Replied on 16 December 2024
Dear Patient Thank you for sharing your experience with us. We are truly sorry to hear about the challenges you’ve faced with our appointment system and the difficulties in obtaining the care you needed. We understand how frustrating this must have been, especially given the additional pressure of managing your health while working shifts in the NHS. Your feedback is incredibly valuable, and we’d like the opportunity to discuss your concerns further and see how we can better support you moving forward. Please contact us so we can arrange a time to talk. Ifhat Rasib Practice Manager Woodhouse Hill Surgery
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Review titled Excellent service
Rated 5 stars out of 5
by Christina O'Hare - Posted on 23 December 2024
I felt as if a weight had been lifted. Felt I was being listened to and the outcome was very good. I was not rushed and was able to talk freely. The consultant was very attentive and very informative.
Visited December 2024
Review titled Woodhouse Hill Surgery
Replied on 24 December 2024
Dear Christina Thank you for your kind words and positive feedback. I’m so glad to hear that you felt listened to and well-informed during your consultation. It's wonderful that the outcome has brought you relief and lifted a weight off your shoulders. I will make sure to share your thoughtful message with the staff member involved and the team. Ifhat Rasib Practice Manager Woodhouse Hill Surgery
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
The receptionist was very efficient and even noticed that I was due a smear test. She booked me in for a health check and smear test and I was very pleased with her service.
Visited November 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Patient Thank you for your feedback! .We're pleased that you were happy with the service and that your health check and smear test were arranged smoothly. Your satisfaction is important to us! Kind Regards Ifhat Rasib Practice Manager
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Review titled Very helpful and friendly
Rated 4 stars out of 5
by Natasha cunningham - Posted on 20 November 2024
I spoke to the receptionist this morning who gave me an alternative avenue for support which I appreciated when I was feeling so poorly.
Visited November 2024
Review titled Woodhouse Hill Surgery
Replied on 16 December 2024
Dear Natasha Thank you for your kind feedback, We’re delighted to hear that your experience with us has been positive and that you noticed the thorough care during your appointment. We have invested in training our staff in care navigation to ensure patients are guided to the right services and receive the support they need. It’s wonderful to hear that this approach is working well for you, as feedback like yours reassures us that our efforts are making a difference. I will pass your feedback to the staff. Ifhat Rasib Practice Manager Woodhouse Hill Surgery
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Review titled Lovely employees
Rated 5 stars out of 5
by Faustyna Dyniewicz - Posted on 04 November 2024
I am a new patient but I can definitely recommend Woodhouse Surgery. Every time I had a question, problem, the staff helped me as best they could. Very nice and atmosphere 🤗
Visited November 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Faustyna Thank you for your kind words! We're so happy to hear that, as a new patient, you felt supported by our staff and enjoyed the atmosphere at Woodhouse Surgery. We strive to provide the best care and assistance, and it's great to know that your experience has been positive. We appreciate your recommendation! Kind Regards Ifhat Rasib Practice Manager
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Review titled So far so good
Rated 4 stars out of 5
by Anonymous - Posted on 28 November 2024
I have just changed from The Grange Group Practice. I had an appointment today, first time I’ve been weighed and had my blood pressure taken at the doctors in years! 100% better than The Grange.
Visited November 2024
Review titled Woodhouse Hill Surgery
Replied on 16 December 2024
Thank you for your feedback, and welcome to our practice. We're so pleased to hear that your experience with us has been positive so far and that you felt well cared for during your appointment. Providing thorough and attentive care is at the heart of what we do, and it’s wonderful to know that it made a difference for you and we will be sure to pass on your kind words to everyone involved. Ifhat Rasib Practice Manager Woodhouse Hill Surgery
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Review titled Very pleasant
Rated 5 stars out of 5
by David Fowlis - Posted on 14 October 2024
Advanced practitioner that I saw today helped with both my mental and physical side of my problems. She was really pleasant.
Visited October 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear David Thank you for your feedback! We’re so glad to hear that the advanced practitioner was able to help with both the mental and physical aspects of your concerns. It’s great to know that you had a positive experience, and we truly appreciate your kind words. We're here to support you whenever you need us! Kind Regards ifhat Rasib Practice Manager
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Review titled Excellent
Rated 5 stars out of 5
by anita hargraves - Posted on 18 September 2024
So helpful kind and put my mind at rest they listen to what I asked about and gave me confidence in what they said
Visited September 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Anita Thank you for your feedback! We’re delighted to hear that our staff was helpful, kind, and reassuring. It’s important to us that you feel heard and confident in the care and information you receive. I'm glad you had a positive experience. Kind Regards Ifhat Rasib Practice Manager