Woodhouse Hill Surgery
71A Woodhouse Hill, Fartown, Huddersfield, West Yorkshire, HD2 1DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Mental health clinic
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2024
I am extremely grateful for the Wednesday clinic run from this surgery. I had an appointment within a couple of weeks and was given patient, attentive and knowledgeable support during a very difficult time. The advice, support and treatment I received absolutely helped me to deal with my situation and regain my mental health. The staff were kind and gave me as much time as I needed to talk and as questions. This service was invaluable to me. There were a couple of awkward technology glitches in communication with my GP about my appointments and prescription but this was dealt with reassuringly so I didn't feel let down in any way.
Visited September 2024
Review titled Woodhouse Hill Surgery
Replied on 16 December 2024
Thank you so much for your kind feedback about our Wednesday clinic. We are delighted to hear that you received the support and care you needed during such a difficult time. It’s heartening to know that the advice, treatment, and time our staff provided made a positive difference in helping you regain your mental health. We also appreciate your understanding regarding the technology glitches and are glad they were resolved in a way that maintained your trust in our service. Your recognition of the team’s efforts means a great deal to us, and we will be sure to pass on your kind words to everyone involved. Ifhat Rasib Practice Manager Woodhouse Hill Surgery
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Review titled Helpful
Rated 5 stars out of 5
by Margaret Rushworth - Posted on 30 September 2024
Always friendly and helpful. Arranged blood test and received appointment quickly. At a time and date suitable to myself
Visited September 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Thank you for your feedback! We're glad to hear that our staff was friendly and helpful, and that we could arrange a convenient blood test appointment for you quickly. Your satisfaction is important to us! Ifhat Rasib Practice Manager
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Review titled Great Doctors, Nurses,Health officials and Reception staff
Rated 5 stars out of 5
by Velda Johnson - Posted on 11 September 2024
Doctor we was seen is by caring patient professional and thorough, reception staff was knowledgeable and friendly. Overall great Doctor surgery considering the conditions we now are up against.
Visited September 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Velda Thank you for your kind feedback! We're thrilled to hear that you found the doctor caring, professional, and thorough, and that our reception staff was knowledgeable and friendly. We’re committed to providing excellent care, especially in these challenging times. We appreciate your support and are here for you whenever you need us! Kind Regards Ifhat Rasib Practice Manager
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Review titled Wood house Hill surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 September 2024
Doctor she was very good listen to all patient problem and done check up properly got same day appointment with doctor ,no need to wait longer
Visited September 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Patient Thank you for your feedback! We're so pleased to hear that your experience with the doctor was positive and thorough, and that you were able to get a same-day appointment without a long wait. Providing attentive and timely care is our priority. Kind regards Ifhat Rasib Practice Manager
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Review titled Good surgery
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
Had an appointment with a clinician as I needed a prescription for some painkillers for my Fibromyalgia. Various types were mentioned then decided which was best to start on. Possible side effects were discussed. The clinician was very polite and friendly and very informative.
Visited August 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Dear Patient Thank you so much for your kind review. We're delighted to hear that your appointment was positive and that our clinician provided you with comprehensive and informative care. Ensuring that our patients feel heard, supported, and well-informed is a top priority for us. I will pass feedback to the staff. Ifhat Rasib Practice Manager
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Review titled Great customer service
Rated 4 stars out of 5
by cheryl benjamin - Posted on 23 August 2024
I’ve had quite a few conversations with a receptionist in which she has been helping me to chase up a referral, she has been proactive in helping me and has kept me up to date every step of the way. She has chased up other services when they have failed to respond ,liaised with different departments and the doctor on my behalf and she has always been really polite and customer focused ( even when I was frustrated and no doubt snappy) thank you so much ! I appreciate all your hard work and dedication.
Visited August 2024
Review titled Woodhouse Hill Surgery
Replied on 30 September 2024
Hi Cheryl, thank you for taking the time to review our surgery. I am happy to hear you have had a positive experience and that our staff were proactive, polite and customer focused. I will pass your comments to the whole team, we really appreciate your feedback! Kind regards Rebecca Ryan Operations Manager On behalf of Woodhouse Hill Surgery
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Review titled Helpful Receptionist
Rated 4 stars out of 5
by Hol - Posted on 08 August 2024
I managed to quickly and efficiently have my query answered and an appointment booked in. The receptionist was extremely helpful
Visited August 2024
Review titled Woodhouse Hill Surgery
Replied on 14 November 2024
Thank you for your feedback! We're glad to hear our receptionist was helpful and efficient. Ifhat Rasib Practice Manager
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Review titled Very efficient and friendly
Rated 5 stars out of 5
by Seán Morgan - Posted on 28 August 2024
Was seen within 3 mins of my appointment time by a friendly nurse who made my ‘blood giving’ appointment much easier.
Visited August 2024
Review titled Woodhouse Hill Surgery
Replied on 30 September 2024
Hi Sean, thank you for taking the time to review our surgery. I am happy to hear you have had a positive experience and that our staff were friendly and made your appointment easier. I will pass your comments to the whole team, we really appreciate your feedback! Kind regards Rebecca Ryan Operations Manager On behalf of Woodhouse Hill Surgery
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Review titled Excellent service
Rated 5 stars out of 5
by Santaella - Posted on 26 July 2024
Staff member went above and beyond to deal with my query within appointment time. This enabled me to avoid taking further blood test, when one was able to cover lots of blood related health questions
Visited July 2024
Review titled Woodhouse Hill Surgery
Replied on 29 July 2024
Hi Santaella, thank you for taking the time to review our surgery. I am happy to hear you have had a positive experience and that our staff went above and beyond to help you. I will pass your comments to the whole team, we really appreciate your feedback! Kind regards Rebecca Ryan Operations Manager On behalf of Woodhouse Hill Surgery
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Review titled Good positive start
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
I have just moved into the area and had to see the nurse and Dr. What a positive experience in both cases. Didn't feel rushed at all. Keep up the good work. Oh and the Dr had the most beautiful eyes I've ever seen lol
Visited July 2024
Review titled Woodhouse Hill Surgery
Replied on 24 July 2024
Dear patient. Thank you for taking the time to review our surgery. I am happy to hear you have had a positive experience and that you didn't feel rushed. I will pass your comments to the whole team, we really appreciate your feedback! Kind regards Rebecca Ryan Operations Manager On behalf of Woodhouse Hill Surgery