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Woodhouse Hill Surgery

71A Woodhouse Hill, Fartown, Huddersfield, West Yorkshire, HD2 1DH

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Woodhouse Hill Surgery.


Reviews

Displaying 11 to 20 of 66

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 February 2025

    Very clean good productive sugery all staff a friendly helpful and approachable and the best thing for me is there was no time wasted .

    Visited February 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Patient Thank you for your kind feedback! We're so pleased to hear that you found the surgery clean, productive, and well-organised. It's great to know that our staff were friendly, helpful, and approachable. We truly appreciate your comments and will share them with the team. Ifhat Rasib Practice Manager

    Report as unsuitable


  2. Review titled Good practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 February 2025

    Phone answered promptly by system. Able to mark spot in a queue and request a call back which avoids me sitting on the phone waiting for an extended period. This is great because when someone is unwell, the last thing they need is to be sitting waiting on a phone, not knowing when it will be answered.

    Visited February 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Patient Thank you for your feedback! We're glad to hear that the call-back system was helpful and made things easier for you. We understand how important it is to avoid long waits, especially when feeling unwell. Your comments are much appreciated, and we’ll continue striving to provide a smooth and efficient service. I will feedback to the team. Ifhat Rasib Practice Manager

    Report as unsuitable


  3. Review titled Helpful

    Rated 3 stars out of 5

    by Anonymous - Posted on 20 February 2025

    Helpful staff and clinicians. Sometimes frustrating trying to get an appointment, but understandable due to NHS being in crisis.

    Visited February 2025

    Report as unsuitable

    Woodhouse Hill Surgery has not yet replied.


  4. Review titled Attentive GP

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 January 2025

    I saw a GP I've never seen at my appointment. They were very attentive, asked me questions, listened to all of my ailments. Examined me thoroughly and explained everything.

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Patient Thank you for sharing your experience with us. We're so pleased to hear that the GP was attentive, took the time to listen, and provided a thorough examination. Your feedback is greatly appreciated, and we will share it with the team. Ifhat Rasib Practice Manager

    Report as unsuitable


  5. Review titled Professional and caring service

    Rated 5 stars out of 5

    by Nigel Collins - Posted on 14 January 2025

    Starting the new year with blood tests medication review and vaccinations and the reception of people have done a great job of sorting out appointments and keeping me on track with my medication. Blood tests and results all sorted with efficiency and clarity as well Thanks

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 16 January 2025

    Dear Nigel Thank you so much for your kind feedback! We’re thrilled to hear that your start to the new year has been positive and that our team has been able to support you effectively with your appointments, blood tests, and medication reviews. Providing efficient and clear communication is always our goal, and it’s wonderful to know that you felt well taken care of throughout the process. Your words mean a lot to us, and we’ll be sure to share your appreciation with the entire team. Ifhat Rasib Practice Manager

    Report as unsuitable


  6. Review titled Seen, heard & respected

    Rated 5 stars out of 5

    by Katie Thomas - Posted on 10 January 2025

    From the moment I contacted my new GP practice, I felt a good sense of reassurance from all of the reception team, GP's and specialists. I was so relieved to find that I was being not only listened to, I felt seen again and heard by everyone I have communicated with in the practice. My health has been complicated and at times I have felt unheard and lost over the last few years, but after discussion, problem solving, having being asked the right questions has given me a sense of empowerment again. I feel so respected again and this has all happened in only three months of me joining the surgery. All of the team have been nothing but helpful, cheerful, compassionate and kind to myself and to my family. We all feel so pleased that we joined the practice and because of this, I'm feeling so much more reassured that I have a fabulous GP that really cares and wants to help. Thank you, thank you thank you to all of the team and practitioners 🙏✨

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 16 January 2025

    Dear Katie, Thank you so much for taking the time to share such wonderful feedback about your experience with our practice. It truly means the world to us to hear how supported, respected, and empowered you feel since joining. Our team strives to provide compassionate and thorough care to every patient, and knowing that our efforts have made such a positive difference for you and your family is incredibly rewarding. Your kind words will be shared with the entire team, they’ll be thrilled to know their care has been so impactful. We’re delighted to have you as part of our practice and are committed to continuing to support your health and well-being. If there’s ever anything more we can do, please don’t hesitate to reach out. Thank you again for your heartfelt message. Ifhat Rasib Practice Manager

    Report as unsuitable


  7. Review titled Knowledgeable HP

    Rated 4 stars out of 5

    by Linda Lockwood - Posted on 23 January 2025

    I visited the doctors today and I must admit I saw a doctor I hadn’t seen before. He treated me with respect and listened to my issues and talked through possible solutions and I felt valued.

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Linda Thank you for sharing your experience with us. We're so pleased to hear that the doctor treated you with respect, listened to your concerns, and discussed possible solutions with you. It’s great to know you felt valued during your visit. We truly appreciate your feedback and will share it with the team. Ifhat Rasib Practice Manager

    Report as unsuitable


  8. Review titled Great Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 January 2025

    I've had a few visits to the Doctor's Surgery this month and the service was great from making the appointment at the reception desk and then to seeing the relevant person. All persons involved in my visit was kind, respectful and very professional. The persons who I had the appointment with listened to my concerns, responded to my queries, explained what was happening, the options available and then we agreed on a way to resolve the issue. Reassurance is normally given by this statement "If you have any queries or if you notice any changes that worrying come back in and see us".

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 21 January 2025

    Dear patient That's wonderful to hear! It's great that you had such a positive experience with the reception and healthcare team. It makes a big difference when the staff are kind, respectful, and professional throughout the entire process. Having your concerns listened to and receiving clear explanations can be very reassuring. It’s also comforting to know they encourage follow-ups if needed. Quality care like this helps build trust and confidence in the service. I will pass on your feedback o the staff. Ifhat Rasib Practice Manager

    Report as unsuitable


  9. Review titled Amazing staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 February 2025

    I recently visited my GP to discuss managing my asthma, and I couldn't be happier with the experience. From the moment I walked in, the reception staff was warm and welcoming, making the check-in process quick and easy. My GP took the time to thoroughly assess my symptoms and answer all of my questions about my asthma medication and management plan. They explained everything clearly, which made me feel much more confident about managing my condition going forward. The care I received was professional, compassionate, and tailored to my needs. I left the appointment feeling reassured and supported, and I’m so grateful for the level of care I’ve received at this practice. Highly recommend it to anyone seeking quality healthcare!

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Patient Thank you so much for taking the time to share your experience! We’re delighted to hear that you felt welcomed and supported during your visit. Providing compassionate, thorough, and professional care is our top priority, and it’s wonderful to know that your GP was able to address your concerns and help you feel more confident in managing your asthma. I will be sure to share your kind words with the team. Ifhat Rasib Practice Manager

    Report as unsuitable


  10. Review titled Great staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 January 2025

    The staff at my surgery are very polite and welcoming. I had blood test and ECG check and it was a smooth process

    Visited January 2025

    Report as unsuitable

    Review titled Woodhouse Hill Surgery

    Replied on 19 February 2025

    Dear Patient Thank you for sharing your positive experience with us. We're delighted to hear that our staff were polite and welcoming, and that your blood test and ECG check went smoothly. We truly appreciate your kind words and will be sure to pass your feedback on to the team. Ifhat Rasib Practice Manager

    Report as unsuitable