Woodlea House Surgery
2A Bradpole Road, Strouden Park, Bournemouth, BH8 9NXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Medication
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2023
I do speak with doctor on Monday she said go to pick up my medication from the pharmacy until now I don't get it every single day I call Surgery they paying with me I can't believe what happened to this surgery woodlea house Surger
Visited July 2023
Review titled Woodlea House Surgery
Replied on 14 July 2023
Thank you for your comment. Could you please email me to discuss this matter further - patientservices.scmg@dorsetgp.nhs.uk Kind regards Linda Branch Complaints Specialist
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Review titled Absolutely awful
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Been really poorly I know I got infection they are not testing am getting anxiety with the stress if I didn’t have to wait long I would be going to ae having bad thoughts with this infection all new drs I really thinking of changing surgery
Visited March 2023
Review titled Woodlea House Surgery
Replied on 17 April 2023
Thank you for your comment. Could you please email me to discuss this matter further - patientservices.scmg@dorsetgp.nhs.uk Kind regards Linda Branch Complaints Specialist
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Review titled phone system needs to improve
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2023
Their phone system is one of the worst service I've ever come across. Waited 1 hour 18 minutes on the phone, and I was position No.2. I ended up hanging up and driving to the GP to book an appointment.
Visited March 2023
Review titled Woodlea House Surgery
Replied on 13 March 2023
Good morning thank you for contacting us with your concerns. I have relayed this information to our IT department to ensure the telephone system is checked for any errors. The surgery would like to apologise for your experience, we acknowledge that waiting times are longer than expected due to a shortage of staff. We hope to resolve this matter in the coming weeks. Kindest regards Linda Branch Communication and Complaints Specialist