Woodside Medical Centre
Jardine Crescent, Coventry, West Midlands, CV4 9PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Physio appointment
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2024
The receptionist was lovely i explained my issue, she was really understanding and arranged a physio appointment the next day. Fantastic service. On visiting the physio he listened and advised of next steps reassuring me.
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Thank you for taking the time to write a review following your recent visit to the surgery. We are pleased to hear that you had a positive experience
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
I just wanted to leave a compliment for Woodside. Myself and my family have had to make several appointments recently and have all had a positive experience. Booking an appointment for myself was quick and easy, I had a call-back and same day appointment. When in the 2 appointments, both doctors were reassuring and put me at ease but they were also thorough in questions and exams/tests. Thankfully I have had good healthy results. I feel reassured and am glad I went. Thank you to the wonderful staff who listened and took the time to thoroughly explore all avenues. I felt listened to and am very glad I went as I am now confident in my health and feel reassured going into the festive season. Thank you and best wishes.
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Thank you for taking the time to write this review. We are glad that you had a positive experience and that you had good healthy results.
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Review titled Great service and great doctor
Rated 5 stars out of 5
by Michelle Robinson - Posted on 14 November 2024
Th doctor was amazing, has seen me 3 weeks running to double check everything, and is continuing to do so. First class service
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Thank you for taking the time to write a review following your recent visit to the surgery. We are pleased to hear that you had a positive experience
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Review titled Depression inducing gp service.
Rated 1 star out of 5
by Anonymous - Posted on 06 November 2024
I struggle alot with my mental health and have said to doctors before that I find it hard to speak on the phone due to my mental health issues. They never care. Recently I have taken turn for the worst and have felt very low. Last month received txt from gp to book routine appointment ? I rang and waited in the queue one day, to be told I will be rang back - i was not, I rang again to be told that i have been placed in the queue for call back - no call back , I have rang yet again to be told that it's my fault and they will rebook call back - nothing, yet again happened but I got an txt saying I do not need to see gp no more. Yesterday I again received the same text from gp. Today.. I have rang the gp , receptionist is as rude as always telling me to ring again tomorrow. It is depressing, I do not know why the gp wants me? Then does not. It has been stress inducing ,especially ringing the cold receptionists at 8am for them to just never ring you back or put you in the queue. Great.
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
We are sorry to hear that you had difficulty with the call back service on our telephone system. Patients who call us again on the same number, when they have already requested a call-back unfortunately get removed from the call-back queue. This is not ideal and we have made contact with the telephone provider to see if this can be addressed in the next update, as we appreciate that this is very frustrating and confusing for our patients. If you could email the practice on cwicb.woodsidemc.m86034@nhs.net with the details of the telephone number you called from, we will listen to the recording and address this with the appropriate staff member. Please also confirm whether you have managed to speak to a Doctor at the practice yet. Many thanks.
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Review titled Great Doctors & Nurses
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
Very positive experience . Doctor I spoke to today was very courteous polite knowledgeable and caring Thank you for all your help
Visited November 2024
Woodside Medical Centre has not yet replied.
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Review titled Truly grateful!
Rated 5 stars out of 5
by Helena Hurley - Posted on 14 November 2024
I’d like to personally thank Dr ho’c for her support in helping to treat my skin for guttate psoriasis. After months of feeling down about my skin, Dr ho’c identified straight away the cause of my bad skin. I cannot thank her enough for her professionalism, as well as getting me checked in again for a review. In two weeks, my skin has almost cleared up to its usual form and I could not be more grateful! Thank you again!
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Thank you for taking the time to write a review following your recent visit to the surgery. We are pleased to hear that you had a positive experience
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Review titled Great doctors
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
I went in for a face to face appointment and the doctors were really friendly and helpful. I really felt listened to and comfortable to talk to her and the medical students.
Visited November 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Thank you for taking the time to write a review following your recent visit to the surgery. We are pleased to hear that you had a positive experience
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Review titled Thank you!
Rated 5 stars out of 5
by Louise Nunn - Posted on 11 June 2024
My 4 year old daughter became unwell at 6pm in the evening, I called the practice and even though they had no appointments left I was offered an appointment with the local pharmacy through pharmacy first. Within 10 minutes of my call to the practice my daughter was being seen by the local pharmacist. Fantastic service ⭐⭐⭐⭐⭐
Visited June 2024
Review titled Woodside Medical Centre
Replied on 19 November 2024
Sorry for the delay in responding - Thank you for taking the time to write a review following your recent visit to the surgery. We are pleased to hear that you had a positive experience
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Review titled Appauling
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2024
1st time at this medical centre, hopefully my last, the receptionist was so rude, people would hear her talking to somebody non the phone, she was rude and agressive to whoever she was talking to, the receptionsit slammed the phone down, went into a back room and all the staff? started laughing, the receptionist in question certainly needs to be spoken to about the attitude and agressiveness she showed, people having their blood pressure taken in the waiting room behind a flimsy screen, surely that should be done in private, I cannot stress how appauling my experience has been
Visited April 2024
Review titled Woodside Medical Centre
Replied on 05 April 2024
On behalf of the surgery I would like to apologise for the experience you had when you entered the Reception. Could you contact me via the surgery email: woodsidemc.m86034@nhs.net to confirm the time you were in the Reception area and was this on the 5th April. If you mark the email for the attention of the Business Manager I can then see who was working on that day and address the issues you have raised. This is not the reception would expect to be given to anyone entering Woodside Medical Centre.
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Review titled Great Experience
Rated 5 stars out of 5
by Brian Johnson - Posted on 17 April 2024
Excellent experience with the Nurse, who listened, investigated, understood, provided relevant treatment, now my health is vastly improved since initial consultation. So impressed, feel like a new stronger person. Thank you
Visited April 2024
Review titled Woodside Medical Centre
Replied on 18 April 2024
Thank you very much for your comments. I will pass this review on to our Nurses. It is always nice to hear when patients have positive feedback. Practice Manager, Woodside Medical Centre