Worthing Medical Group
23 Shelley Road, Worthing, West Sussex, BN11 4BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2023
My recent experience with Worthing Medical Group has been excellent. I know services are stretched but I have generally received same day call back from a doctor. Also they have a very knowledgeable menopause specialist nurse who has been extremely helpful and understanding. I think some of the reception staff would benefit from more training in directing patients to appropriate options but they are friendly in their approach and call back when they say they will. When I read about services at other practices, I feel that Worthing Medical Group are offering the best under difficult circumstances.
Visited April 2023
Review titled Worthing Medical Group
Replied on 20 April 2023
Dear Patient, Thank you for posting your kind comments. I have shared these comments with the whole of the Practice, it is important to us that we share positive as well as constructive feedback to the team. We have lots of new Receptionists currently in the middle of their induction so signposting for them will improve soon. Kind Regards Patient Services Manager Worthing Medical Group