Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The nurse is wonderful
Rated 3 stars out of 5
by Anonymous - Posted on 02 November 2024
The nurse I saw for a simple procedure was lovely - she knew I was nervous but calmed me and it went well. She also proactively gave me options and booked another appointment with her for a different issue. And was lovely - really caring and considerate. I cannot sing her praises loud enough.
Visited November 2024
Wrafton House Surgery has not yet replied.
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Review titled Excellent patient care
Rated 5 stars out of 5
by Georgina Cooper-Patel - Posted on 31 October 2024
The nurse I saw today was extremely kind in her dealings with me. She was friendly and professional, putting me at ease which when having a smear is extremely important. She is a credit to your practice.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jenny - Posted on 29 October 2024
The nurse was very friendly and extremely helpful. I appreciate too the new telephone phone back function.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Amazing Experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2024
My Pap smear examination was good. I felt very comfortable, at easy and relaxed. She was kind enough to explain the process and made me feel very comfortable to trust the process.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Jabs
Rated 5 stars out of 5
by Patricia Hall - Posted on 16 October 2024
Very pleasant experience I didn't have to wait long. Nurse very efficient. Very quick and easy. Thankyou .
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Saw the practice nurse today for my usual blood pressure check. Made to feel relaxed and at ease and I was not rushed at all.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Phone consult with nurse
Rated 4 stars out of 5
by Janine Paine - Posted on 09 October 2024
Friendly helpful throughout entire practice. Popped in monday reception helped me with logging my pod reading & made a phone consultation appointment with nurse The nurse rang me cheerful really uplifting lots of advice when struggling with menopause symtoms. Eg weight gain. She went through my medication history asked if i had any concerns bleeding etc. at present i feel im in a good place with 3 pumps of gel. I was advised if necessary symptoms come back it could go up one more pump with drs authorisation. The nurse then advised me that she would put my script through for more gel. Then reminded me i hadnt booked flu vaccination so we booked that in. The nurse is a credit to the surgery always a pleasure thank you
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Extremely kind and caring
Rated 5 stars out of 5
by Lucy Jolley - Posted on 04 October 2024
I spoke to the doctor today who was so understanding and kind and very compassionate, her kindness made a difference to me and my well-being
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Fantastic practice nurse
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I called for an appointment to see a nurse. Was booked in for an appointment with her the following day. She listened to me patiently with understanding and empathy, she talked me through my worries explaining carefully the pros and cons of the treatment I had gone to see her about. Reassuring me throughout. I never felt rushed. She seemed to understand where I was coming from, even though I felt like I was explaining my worries in such a jumbled up way. Once my treatment was agreed, she assured me that we would have a follow up to see how I was getting on. I left the surgery feeling understood, valued and like there was light at the end of the tunnel. She is a fantastic asset to Wrafton and I feel very lucky to have been able to talk my worries through with her.
Visited October 2024
Wrafton House Surgery has not yet replied.
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Review titled Seen quickly
Rated 4 stars out of 5
by Mrs Fucchi - Posted on 16 October 2024
Went in for my flu vaccine and the nurse that done it was very friendly and really nice. I was pleased with the way it went. I asked at the desk if my son could have and emergency appointment as his wisdom tooth had come through making his gums very very sore (our dentist has closed down) he just needed antibiotics but I was told no!! Very disappointing as he's in great pain and can hardly talk. All he can do is take ibuprofen every few hours which is not that good My poor son,why can't he just be given antibiotics?
Visited October 2024
Wrafton House Surgery has not yet replied.