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Wrafton House Surgery

9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BS

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 188

  1. Review titled Great practice, lovely nurse

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 November 2024

    I spoke with a lovely nurse regarding my contraceptive pill and a few other ongoing problems I have, she couldn’t of been more understanding and reassuring and made me feel at ease and that my questions are not silly. She was patient and explained thoroughly everything I needed to know.

    Visited November 2024

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  2. Review titled Looked after very well by nice staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 November 2024

    Was looked after very well by nice staff. No problems experienced with my visit. But filling out this questionnaire is a nightmare. I did another review only a few weeks ago so don’t see why I have been asked again.

    Visited November 2024

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  3. Review titled Great GP experience

    Rated 5 stars out of 5

    by Ian Morris - Posted on 19 November 2024

    I have been to the Wrafton House surgery every month for several months now, for an injection I need to get. It has always been a very smooth experience and everything is like clockwork,with experienced nurses ensuring this every month. This month too I was in this morning, and the Practice Nurse was her usual efficient self, and I was out in no time after a very comfortable injection Would strongly recommend

    Visited November 2024

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  4. Review titled The nurse is wonderful

    Rated 3 stars out of 5

    by Anonymous - Posted on 02 November 2024

    The nurse I saw for a simple procedure was lovely - she knew I was nervous but calmed me and it went well. She also proactively gave me options and booked another appointment with her for a different issue. And was lovely - really caring and considerate. I cannot sing her praises loud enough.

    Visited November 2024

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  5. Review titled Made you feel very at ease with the situation you were in

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 November 2024

    Lovely staff very clean and efficient the receptionist was very polite and helpful and it’s a good thing to have a late doctor surgery open for all the people that work late

    Visited November 2024

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  6. Review titled Great Practice and Very Professional

    Rated 5 stars out of 5

    by Adrian King - Posted on 21 November 2024

    Back in May/June 2024 I had to attend the practice for a daily dressing change. The practice nurse noticed a mole on my arm she suggested I should get checked out. It turned out to be a malignant Melanoma. The resulting biopsy revealed it was stage 1 skin cancer. So it has been caught early. But it was the diligence and professional attention to detail by the practice that is second to none. Cannot praise enough, thankyou.

    Visited November 2024

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  7. Review titled Good Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 November 2024

    As a type 1 diabetic I see a practice nurse every 6 months for blood pressure check, weight checks. Annually have feet checks. Saw a practice nurse today, she was very supportive and gave good advice and help on managing my condition. I must say that since my diagnosis I have had nothing but help and support. If a question can’t be answered at the time the nurses call you later. I have not experienced anything negative in all the years I have been with the practice.

    Visited November 2024

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  8. Review titled Excellent patient care

    Rated 5 stars out of 5

    by Georgina Cooper-Patel - Posted on 31 October 2024

    The nurse I saw today was extremely kind in her dealings with me. She was friendly and professional, putting me at ease which when having a smear is extremely important. She is a credit to your practice.

    Visited October 2024

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  9. Review titled Great service

    Rated 5 stars out of 5

    by Jenny - Posted on 29 October 2024

    The nurse was very friendly and extremely helpful. I appreciate too the new telephone phone back function.

    Visited October 2024

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  10. Review titled Amazing Experience

    Rated 4 stars out of 5

    by Anonymous - Posted on 15 October 2024

    My Pap smear examination was good. I felt very comfortable, at easy and relaxed. She was kind enough to explain the process and made me feel very comfortable to trust the process.

    Visited October 2024

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