Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled surgery experience
Rated 5 stars out of 5
by michael blenkinsop - Posted on 07 September 2024
medical staff are always professional and helpfull even when under pressure which is quite often the case my visit this time was for the winter jab and i was in and out in 15 mins
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Mr Blenkinsop Thank you so much for taking the time to write such a lovely review about all of our staff. I will share it with the team who I know enjoy reading them. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
Receptionists extremely helpful & pleasant. Was seen before vaccination appointment time - again, nurse was very friendly & helpful.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Patient It was so kind of you to write such a positive review about your experience at Wrafton House. The reception staff will be pleased to hear what you have said about them, so will the Practice Nurse. Kind regards Sylvia Lane Practice Manager
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Review titled Respiratory syncytial virus vaccine
Rated 5 stars out of 5
by Geoffrey Lamb - Posted on 07 September 2024
This was administered with great care by the Practice Nurse on 6 September 2024. However, I did suffer a reaction during the night in that I woke up shivering and with the need to keep warm. I took a couple of paracetamol which stopped the shivering and I have been ok since.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Mr Lamb Thank you so much for sharing your experience after the RSV vaccine. I am pleased to hear that it was temporary and all ok now. All of the team will be interested to read it. Kind regards Sylvia Lane Practice Manager
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Review titled Helpful member of staffe
Rated 5 stars out of 5
by Josephine Koomson - Posted on 25 September 2024
Consultation . Received a call back a day later than expected but the nurse who called me back was extremely helpful
Visited September 2024
Wrafton House Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Cynthia pugsley - Posted on 06 September 2024
A longer wait than usual, but it was all fine. The nurse was very pleasant and the procedure was speedy.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Mrs Pugsley Thank you so much for taking the time to write such a positive review about one of our Practice Nurses. I will share it with the whole team who always enjoy reading them. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
My daughter had a appointment with your practice nurse today, I can’t speak more highly of her. Thank you.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Patient It was very kind of you to write such a positive review about your experience at Wrafton House. The whole team will thoroughly enjoy reading it. Kind regards Sylvia Lane Practice Manager
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Review titled Visit 6 9 24
Rated 5 stars out of 5
by David Garcia - Posted on 06 September 2024
I found the nurse extremely pleasure-able and professional From the moment I walked in the treatment room I was made to feel extremely welcome followed by a full explanation of what the injection was for.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Mr Garcia It was kind of you to take the time to write the above review about your experience with one of our Practice Nurses. I will share it with the whole team who are always appreciative of patients reviews. Kind regards Sylvia Lane Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
The reception staff were very helpful, the nurse explained exactly what the vaccination was for and what side effects could occur and what to do if they did, I felt reassured.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Patient Thank you for taking the time to write a positive review about Wrafton House and our staff. I will share it with the whole team who are always very appreciative of patients writing lovely reviews about them. Kind regards Sylvia Lane Practice Manager
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Review titled 54 years of looking after me
Rated 5 stars out of 5
by Sonia - Posted on 05 September 2024
I had an appointment today with the nurse, in and out in 10 minutes. She was absolutely lovely. She actually seemed liked she cared and we had a little giggle. Receptionist always fab as well.
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Sonia Thank you for writing such a lovely review about our surgery team. It is lovely to hear that you can have a giggle. There is not enough laughter in this world even though it is the "best medicine". Kind regards Sylvia Lane Practice Manager
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Review titled Great practice indeed
Rated 4 stars out of 5
by Ade - Posted on 12 September 2024
The nurse was very kind and patient, she did all she could to help me. She listened to me a great deal. Great practice indeed!
Visited September 2024
Review titled Wrafton House Surgery
Replied on 12 September 2024
Dear Ade Thank you so much for writing such a lovely review about one of our Practice Nurses. I will share it with the whole team and I know that they will thoroughly enjoy reading it. Kind regards Sylvia Lane Practice Manager