Wrafton House Surgery
9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Wrafton House Surgery.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Susan Glands - Posted on 16 September 2024
I have been a patient at Wrafton House since I was 6 weeks old. I have always had excellent care and attention when I have needed it. At my recent appointment I was looked after very well. I had several things to check, they were all dealt with expertly and thoroughly. I felt I had plenty of time to discuss my health and didn't feel rushed at all.
Visited September 2024
Wrafton House Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Suzeat Burton - Posted on 25 September 2024
Today was my Best day at this Surgery. I requested for an appointment to see the GP and was given the same Day. The receptionist was excellent 👌👍. She has very good communication skills. Each time she informed and apologized that there was a delay on our appointment times. My G.P. was running behind her schedule due to patients concerns. Hands up to the G.P. and the receptionist who attended to me. My concerns were resolved amicably.
Visited September 2024
Wrafton House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Bernie - Posted on 16 September 2024
Communication was brilliant Needs all met Nurse was very helpful and was able to help with issue I was having
Visited September 2024
Wrafton House Surgery has not yet replied.
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Review titled Great kids vaccinations
Rated 4 stars out of 5
by Sarah - Posted on 16 September 2024
Very quick and happy vaccination for my 2 year old from the nurses here. They were so good with him and he was very happy when he left. Thank you!
Visited September 2024
Wrafton House Surgery has not yet replied.
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Hayley Reeman - Posted on 13 August 2024
I had requested a call from the nurse, she was lovely, really helpful and sorted all my concerns. Kind and compassionate.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Hayley Thank you so much for taking the time to write such a positive review about one of our nurses. I will share it with the whole team as I know that they will all be delighted to read it. Kind regards Sylvia Lane Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Trevor Adams - Posted on 16 August 2024
Nurse was friendly and efficient. After running a bit late, she carried out the treatment well and gave me advice for the future. She also checked my blood pressure.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Mr Adams, Thank you very much for taking the time to write your review of one of our practice nurses. I will share it with the whole team and I know that they will be delighted to read it. Kind regards Sylvia Lane Practice Manager
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Review titled Outstanding Nurses
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Receptionists at the surgery were helpful in booking an appointment with a nurse for a six-monthly injection for osteoporosis treatment which was made well in advance. At the appointment, the nurse went through in detail about side-effects of the medication before giving an injection. Afterwards, another relevant bloodtest was ordered for another injection in six-months. The nurse made the entire experience in a friendly yet professional atmosphere.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 04 September 2024
Dear Patient Thank you so much for taking the time to write such a positive review about our Practice Nurse and our reception team. I will share it with the whole team who I know really appreciate reading them. Kind regards Sylvia Lane Practice Manager
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Review titled Superb
Rated 5 stars out of 5
by Maria - Posted on 01 August 2024
My consultation with the nurse was superb. I felt listened to sharing my symptoms and experiences, and empowered to make a informed decision about my treatment. The nurse was professional, compassionate, knowledgeable and reassuring. A true of experience of patient centered care at its best and I cannot be thankful enough.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Maria It was such a delight to read your review about one of our practice nurses. I know they will all be much appreciative of your taking the time to write it. Kind regards Sylvia Lane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Banke Okunlola - Posted on 01 August 2024
Good service, the nurse that attended to me was super lovely, very professional and friendly. Thank you for attending to me in a good manner
Visited August 2024
Review titled Wrafton House Surgery
Replied on 16 August 2024
Dear Banke Thank you so much for writing such a positive review about one of our practice nurses. All of our practice nurses will be delighted to read it. They are all appreciative when patients take the time to write reviews. Kind regards Sylvia Lane Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Penny Kendall - Posted on 02 September 2024
The Nurse provided me with a few treatments which I might benefit from. Physiotherapy to improve the discomfort in my knee and a couple of exercise classes to aid weight loss. Very good.
Visited August 2024
Review titled Wrafton House Surgery
Replied on 04 September 2024
Dear Mrs Kendall Thank you so much for taking the time to write such a positive review about one of our Practice Nurses. I will share it with the whole team as they all enjoy reading them. They will all be very appreciative. Kind regards Sylvia Lane Practice Manager