Wychall Lane Surgery
11 Wychall Lane, Kings Norton, Birmingham, West Midlands, B38 8TEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Diabetic Review
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
Attended clinic today for diabetic review with diabetic nurse, I was called in on time and had a good discussion about my history. All necessary checks were carried out efficiently and professionally. Very happy with today's appointment.
Visited April 2025
Review titled Wychall Lane Surgery
Replied on 17 April 2025
Dear patient, Thank you so much for sharing your positive experience of your review with the Nurse, we appreciate your time. It’s great to read that you are happy with the outcome of your appointment. Kind regards Jo Wychall Lane surgery
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Review titled Wonderful and helpful staff
Rated 5 stars out of 5
by Megan Hughes - Posted on 07 April 2025
I arrived for a routine appointment for wound care. I’m due my next Covid vaccination and routine bloods. Rather than me having to make further appointments, my nurse gave me my Covid vaccination and arranged for me to have my bloods done too. I’m always treated with care and compassion.
Visited April 2025
Review titled Wychall Lane Surgery
Replied on 17 April 2025
Hi Megan, Thank you for taking the time to leave us such lovely feedback, we really appreciate it. I will share your comments with the nursing staff and the wider team at WLS. Kind regards Jo Wychall Lane Surgery
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Review titled Excellent Medical Team
Rated 5 stars out of 5
by WILLIAM FOOTES - Posted on 23 April 2025
I registered with the Wychall Lane Surgery after losing trust and confidence with a previous GP Practice. I found the Wychall Lane Admin staff were very pleasant and understanding to talk to. The Medical staff were friendly and willing to listen and I found them to be very professional with the Diagnoses and speed at which they got things moving. The medical tests and examinations were described to the patient in detail to calm any apprehension of the procedures . The talks with the Doctors and nurses were very open and easy to understand which placed me at ease. Excellent Service !
Visited April 2025
Wychall Lane Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Shabina Begum - Posted on 17 April 2025
I attended for my vitamin B12 injection. I was seen by the practice nurse and within my appointment time. I was admitted the injection and was given advice on after care. I was then advised on my next date of B12 is due. I received a very good service today
Visited April 2025
Review titled Wychall Lane Surgery
Replied on 17 April 2025
Hi Shabina Many thanks for taking the time to leave us your positive feedback – we’re very pleased that you are happy with the service you received from our practice nurse. I will be sure to share your comments with Trevor and the wider team. Kind regards Jo Wychall Lane Surgery
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Review titled Great Practice
Rated 5 stars out of 5
by Angela Beckett - Posted on 26 March 2025
Attendance today for bloods as always was handled with professionalism. Have been a patient if many tears standing.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Angela, Thank you for your kind comments and thank you for your support over the years. It's great to know that you're still happy with our services. Kind regards Jo Wychall Lane Surgery
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Review titled Amazing nurse
Rated 5 stars out of 5
by Sarah Mooney - Posted on 19 March 2025
Had my injection in march the nurse is amazing always happy and always have a good chat with him I love having my appointments with him
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Sarah, Thank you so much for your lovely comments about Trevor! Trevor is an amazing nurse who always makes that little bit of extra time to share a chat with his patients - he really is a star! Thank you again. Kind regards Jo Wychall Lane Surgery
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Review titled Great nurse
Rated 5 stars out of 5
by Richard roberts - Posted on 17 March 2025
Just been for my annual diabetes test and would like to place on record about the male nurse at Wychall lane who’s an absolute credit to the surgery He treats u like a friend and asks how you are Nothing is any trouble to him and he makes u feel welcome and safe
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 17 March 2025
Hi Richard, It’s so wonderful to read your feedback and personal praise for Trevor! He’ll be delighted that you’ve taken the time share your thoughts with us. I’m sure it won’t come as any shock to you that we wholeheartedly agree with every word you say! Trevor is not only an excellent nurse, he’s a fantastic colleague, who, as you say, is a credit to our surgery. I will send a copy of your feedback to Trevor and I’ll also share it with the wider team. Kind regards Jo Wychall Lane Surgery
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Review titled Patient Friendly
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
Attended a periodic review with appointment reminder sent online and booked by phone. Checked in electronically and seen on time by practice nurse. Very patient focused and everything explained. Awaiting further results from Blood and Urine samples.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 17 March 2025
Dear patient, Thank you so much for taking the time to share your experience with us and provide such positive feedback, we really appreciate it. I will ensure your comments are shared with the Nursing staff and wider team, they’ll be so pleased with your feedback. Kind regards Jo Wychall Lane Surgery
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Review titled Brilliant service
Rated 5 stars out of 5
by Kadiger - Posted on 27 March 2025
I saw the male nurse for my appointment and he is such a wonderful nurse! Made me feel completely at ease and explained everything to me. My daughters have also had appointments in the past and they always sing his praises! Thank you so much you really do make a difference.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Kadiger, It's wonderful to read the praise you and your daughters have for Trevor! He'll be delighted by your lovely comments, thank you. Kind regards Jo Wychall Lane Surgery
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Review titled Very good staff
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2025
The staff at this surgery are very good. The reception staff handled a situation with a patient who was getting frustrated very well, remaining calm & patient, placating him & answering all of his questions . The nurse I saw understood my medical condition, was friendly, professional and informative.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Dear patient, Thank you so much for your positive feedback about your appointment with the nurse and for your acknowledgement of how our reception team dealt with a difficult situation. I will share your comments with management team. Kind regards Jo Wychall Lane Surgery