Wychall Lane Surgery
11 Wychall Lane, Kings Norton, Birmingham, West Midlands, B38 8TEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Angela Beckett - Posted on 26 March 2025
Attendance today for bloods as always was handled with professionalism. Have been a patient if many tears standing.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Angela, Thank you for your kind comments and thank you for your support over the years. It's great to know that you're still happy with our services. Kind regards Jo Wychall Lane Surgery
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Review titled Amazing nurse
Rated 5 stars out of 5
by Sarah Mooney - Posted on 19 March 2025
Had my injection in march the nurse is amazing always happy and always have a good chat with him I love having my appointments with him
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Sarah, Thank you so much for your lovely comments about Trevor! Trevor is an amazing nurse who always makes that little bit of extra time to share a chat with his patients - he really is a star! Thank you again. Kind regards Jo Wychall Lane Surgery
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Review titled Great nurse
Rated 5 stars out of 5
by Richard roberts - Posted on 17 March 2025
Just been for my annual diabetes test and would like to place on record about the male nurse at Wychall lane who’s an absolute credit to the surgery He treats u like a friend and asks how you are Nothing is any trouble to him and he makes u feel welcome and safe
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 17 March 2025
Hi Richard, It’s so wonderful to read your feedback and personal praise for Trevor! He’ll be delighted that you’ve taken the time share your thoughts with us. I’m sure it won’t come as any shock to you that we wholeheartedly agree with every word you say! Trevor is not only an excellent nurse, he’s a fantastic colleague, who, as you say, is a credit to our surgery. I will send a copy of your feedback to Trevor and I’ll also share it with the wider team. Kind regards Jo Wychall Lane Surgery
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Review titled Patient Friendly
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
Attended a periodic review with appointment reminder sent online and booked by phone. Checked in electronically and seen on time by practice nurse. Very patient focused and everything explained. Awaiting further results from Blood and Urine samples.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 17 March 2025
Dear patient, Thank you so much for taking the time to share your experience with us and provide such positive feedback, we really appreciate it. I will ensure your comments are shared with the Nursing staff and wider team, they’ll be so pleased with your feedback. Kind regards Jo Wychall Lane Surgery
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Review titled Brilliant service
Rated 5 stars out of 5
by Kadiger - Posted on 27 March 2025
I saw the male nurse for my appointment and he is such a wonderful nurse! Made me feel completely at ease and explained everything to me. My daughters have also had appointments in the past and they always sing his praises! Thank you so much you really do make a difference.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Kadiger, It's wonderful to read the praise you and your daughters have for Trevor! He'll be delighted by your lovely comments, thank you. Kind regards Jo Wychall Lane Surgery
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Review titled Very good staff
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2025
The staff at this surgery are very good. The reception staff handled a situation with a patient who was getting frustrated very well, remaining calm & patient, placating him & answering all of his questions . The nurse I saw understood my medical condition, was friendly, professional and informative.
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Dear patient, Thank you so much for your positive feedback about your appointment with the nurse and for your acknowledgement of how our reception team dealt with a difficult situation. I will share your comments with management team. Kind regards Jo Wychall Lane Surgery
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Review titled Excellent service
Rated 5 stars out of 5
by Jackie Thornley - Posted on 20 March 2025
I attended the surgery this morning with my husband who required the first of a number of planned injections. We were seen at the appointed time and treated with care and understanding, by the nurse, who was pleasant and efficient. All in all a stress free appointment
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Jackie, Thank you for your feedback, it's great to read that your appointment was stress free! We appreciate your comments and 5 stars :) Kind regards Jo Wychall Lane Surgery
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Review titled Adequate Practice
Rated 5 stars out of 5
by Virginia Mewis - Posted on 28 March 2025
The nurse was brilliant and very through. I have great confidence in him. Very professional and put my mind at rest
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Hi Virginia, Thank you so much for taking the time to leave your feedback, we really appreciate it. It's great to read how positive your appointment with the nurse was. Kind regards Jo Wychall Lane Surgery
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Review titled Copd asthma review
Rated 5 stars out of 5
by Asthma/copd review - Posted on 25 March 2025
Always helpful and cheerful puts me at ease no long delays thankfully went through the normal routine for my review and was given advice
Visited March 2025
Review titled Wychall Lane Surgery
Replied on 31 March 2025
Dear patient, Thank you for your feedback, much appreciated. It's good to read that your appointment went well and you were seen on time. I will ensure your comments are shared with the team. Kind regards Jo Wycahall Lane Surgery
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Review titled Really efficient and nice with it
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
I sent in a request for an appt and, as ever, it was dealt with quickly and politely. Even if you are 27th in the queue they are still polite and friendly when they get to you.
Visited January 2025
Review titled Wychall Lane Surgery
Replied on 06 February 2025
Dear patient, Thank you so much for taking the time to leave us your feedback and awarding us with 5 stars, we really do appreciate it. Kind regards Jo Wychall Lane Surgery