YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about YARDLEY WOOD HEALTH CENTRE.
Reviews
-
Review titled Great Gp
Rated 4 stars out of 5
by Lily - Posted on 18 July 2024
Fanastic and friendly GP diagnosed my chest infection and arranged the right treatment plus ensured that safety netting was in place incase we have any further issues
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 18 July 2024
Dear Lily, Thank you for the 4 star rating and lovely review of the GP you saw. Thank you for taking the time to review your experience. Kind Regards Sophia Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
The practice nurse was great with my son and explained everything thoroughly prior to administering immunisations providing reassurance and offering opportunity to ask of any potential concerns.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 01 August 2024
Dear Anonymous Thank you so much for the 5 star rating and for your lovely review. I'm so pleased to hear your immunization appointment went well - l know first hand how daunting immunization appointments are for both parents and children; so it is always great to hear when the appointments have gone smoothly for all. Thanks again, Sophia Practice Manager
-
Review titled Excellent service as always, on blood tests
Rated 5 stars out of 5
by S chauhan - Posted on 01 August 2024
Excellent service as always and the best part of the outstanding people are that they care about their patients, so thank you team. The young man who took my bloods, took time and resurrected me on the next process
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 01 August 2024
Dear S Chauhan, Thank you so much for the 5 star rating and kind review. I'm so pleased to hear your experience of having a blood test was a positive one; and we look forward to supporting you in the future. Kindest Regards Sophia Practice Manager
-
Review titled Great nurse treatment
Rated 5 stars out of 5
by Dereck Watts - Posted on 09 July 2024
Have received nothing but highly professional treatment, quickly and efficiently with excellent patient nurse compatability. The treatment is for changing and packing an open wound.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 July 2024
Dear Dereck, Thank you for the 5 star rating and very kind review. I am very pleased to hear of your positive experience with our nurse. Kind Regards Sophia Practice Manager
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 July 2024
Done ecolsult in the morning and had a appointment the same morning Answered all my quetions and problems. And done my referral.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 July 2024
Dear Anonymous Thank you for the 4 star rating and kind review. I am so pleased to hear our access system is working well. Thanks again Sophia Practice Manager
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 July 2024
Arrived ten minutes early, booked into smartboard check in perfect, waited but called in on my time only waited because I was early, nurse very professional and happy asked all the right questions and put at ease.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 30 July 2024
Dear Anonymous, Thank you for the 4 star rating and kind review. I am so pleased to hear you had an efficient experience with us. Kind Regards Sophia Practice Manager
-
Review titled Always seen on time and promptly
Rated 4 stars out of 5
by Kelly - Posted on 30 July 2024
Its very rare I struggle to get an appointment on the day and when I have been seen it's always on time.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 30 July 2024
Dear Kelly, Thank you for the 4 star rating and for taking the time out to review your experience of booking an appointment. Kind Regards Sophia Practice Manager
-
Review titled Shame about the receptionist
Rated 5 stars out of 5
by Lynn D - Posted on 04 July 2024
GP was great took his time & was thorough ,issued prescription. However, the medicine was discontinued I rang reception to explain & ask if the prescription could be re done the receptionist was very rude & asked ME to ask the pharmacist what ingredients should be be issued ,! Shame as the GP was excellent
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 July 2024
Dear Lynn I am pleased to hear your experience with the GP was positive; I am sorry to hear however of your interaction with one of our receptionists. I am happy to pick this up offline if you would like? If you are able, please do email nhsbsolicb.receptionywhc@nhs.net and mark FAO Sophia, I am happy to investigate this further. Kind Regards Sophia Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Susan - Posted on 17 July 2024
Sent a message online a Dr rang me with in 10 minuites and arranged for me to have a blood test the same day lovley Drs and Nurses
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 17 July 2024
Dear Susan, Thank you for the 5 star rating and your kind review. We have worked hard to streamline our access processes and appreciate to hear feedback - especially when it has gone well! Thanks again Sophia Practice Manager
-
Review titled Helpful staff
Rated 4 stars out of 5
by Bernadette Nash - Posted on 07 July 2024
Reception staff are always very helpful. I was late to my appointment due to the bell not working and staff didn’t realise. But I was still seen straight away by the nurse.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 07 July 2024
Dear Bernadette, Thank you for the 4 star rating and kind words regarding our reception team. The whole team really do work so hard to ensure all of our patients receive the best service, so are always very grateful when they hear positive feedback. I will be sure to share with them. Kind Regards Sophia Practice Manager