YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about YARDLEY WOOD HEALTH CENTRE.
Reviews
-
Review titled Very good practice
Rated 4 stars out of 5
by Stephen Duffy - Posted on 25 July 2024
No waiting seen strait away receptionist was pleasant and nurse was great any questions she was able to answer over in minuets q
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 25 July 2024
Dear Stephen, thank you for 4 star rating and kind review. I'm so pleased you enjoyed your recent appointment experience. Kind Regards Sophia Practice Manager
-
Review titled Practice are very helpful when in need
Rated 5 stars out of 5
by Delia Taylor - Posted on 10 July 2024
I an in the process of having b12 injections and when 2 were cancelled for various reasons, the surgery and nurse ensured I didn't miss any. So grateful.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 July 2024
Dear Delia, Thank you for the 5 star rating and understanding review. I am sorry we have had to cancel 2 of your appointments, but so pleased to hear you have been re-booked. Thank you for taking the time to review your experience Kind Regards Sophia Practice Manager
-
Review titled Still in a lot of pain
Rated 4 stars out of 5
by Elizabeth Pugh - Posted on 14 July 2024
The doctor I saw was lovely, sent me home with medication and advice but unfortunately neither of the medication has helped my hip pain or constipation. I will give the medication another week and I will have to book another appointment if I'm still feeling this way.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 14 July 2024
Dear Elizabeth, Thank you for taking the time to review your experience. I am sorry to hear you are still in pain, your approach seems very sensible - hopefully within a week you will start feeling improvements, however if this is not the case, please do not hesitate to get back in touch with us to arrange another appointment. Kind Regards Sophia Practice Manager
-
Review titled Trusted Practice Trusted Gp
Rated 5 stars out of 5
by Robert Thomson - Posted on 30 July 2024
I went in recently for something that is both, hard to diagnose as it looks like a lot of other things I already have and also, is something that is statistically less common for men, it's always a worry when you present something you think might get turned down as n/a. But as always I was listened to, treated with respect and dignity, and had everything I wanted to say and present to my Gp heard, I received advice, additional information on what to do now and what to do going forward, next steps and what to book for myself e.g. blood tests. I was also offered extra information to take with me and sent some information to read up on via text which has been extr beneficial. It couldn't have been a more supportive and positive experience. Highly recommend my surgery to anyone
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 30 July 2024
Dear Robert, Thank you so much for the 5 star rating and comprehensive review of your experience for others to read. I am so happy to hear your experience was so positive and you felt listened to - this is exactly what we like to hear and why we 'do what we do.' We look forward to supporting you further with your health needs. Kindest Regards Sophia Practice Manager
-
Review titled Great appointment
Rated 4 stars out of 5
by Julie - Posted on 04 July 2024
Prompt telephone consultation which was easy to book. I also had a review with the nurse who was lovely and took my blood pressure.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 July 2024
Dear Julie, Thank you for the 4 star rating and kind review of your experience. It's great to hear how easy you found the appointment system to use and I'm pleased to hear of your positive nurse appointment. Thank you for sharing your experience Kind Regards Sophia Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by AGJ - Posted on 14 July 2024
Reception staff are always professional, cheerful and accommodating. My appointment was on time and thorough and l felt happier leaving the surgery than when l went in. The doctor was professional but also human and listened attentively to the answers l gave to his questions.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 14 July 2024
Dear AGJ, Thank you for the 5 star rating and lovely review. It makes me so happy to read how 'you left feeling happier than when you arrived', with all the pressures most of us are facing at the moment, if we can put a smile on even one patients face, we have achieved something magnificent. Thanks again for taking the time to share your experience Sophia Practice Manager
-
Review titled Great Doctors’ Surgery
Rated 5 stars out of 5
by Paul Murphy - Posted on 04 July 2024
I recently attended an appointment to have some blood tests. My appointment was carried out on time and efficiently. The staff were both helpful and polite. I’m a comparatively new patient at Yardley Wood Health Centre: I would recommend them unreservedly.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 04 July 2024
Dear Paul, Thank you for the 5 star rating and very kind words regarding the practice, it is so lovely to hear that you would recommend us to others! Thanks again Sophia Practice Manager
-
Review titled Great experience
Rated 5 stars out of 5
by Kelly - Posted on 03 July 2024
Done an on line form for an appointment Dr phone me back within 2 hours spoke over phone, Treatment i needed was sent to the chemist, Never had a problem this Dr's
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 03 July 2024
Dear Kelly Thank you for the 5 star rating and review. I am so pleased you have enjoyed your experience with our practice, and hope to continue meeting and exceeding your expectations. Kind Regards Sophia Practice Manager
-
Review titled Asthma clinic
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2024
Reassuring experience . Questions were answered . I felt very satisfied with my appointment and the guidance given
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 26 July 2024
Dear Anonymous, Thank you for the 4 star rating and kind review. I am so pleased your experience was so great and you were satisfied with your appointment. We look forward to supporting you in the future. Kind Regards Sophia Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Edyta Jedruszyna - Posted on 10 July 2024
I'm always happy with this surgery. My son recently had appointment with a doctor. He was very helpful and very professional Thank you
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 11 July 2024
Dear Edyta Thank you for the generous 5 star rating and kind review regarding your experience. I am so pleased to hear you were satisfied with your appointment. Thank you so much for taking the time to leave a review Kind Regards Sophia Practice Manager