YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Annual review.
Rated 5 stars out of 5
by Martin Roland Yates - Posted on 20 July 2024
Excellent front desk. Very helpful, allowing time to carry out the annual review. All staff very polite and follow up by doctor next day to sort out problems with uncontroled blood pressure.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 21 July 2024
Dear Mr Yates Thank you for the 5 star rating and kind review regarding the service. I'm so pleased to hear your annual review went well and you found our front desk staff helpful. Thanks again for taking the time to review Kind Regards Sophia Practice Manager
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Review titled Nurse vist
Rated 3 stars out of 5
by Mandy - Posted on 17 July 2024
Had bloods taken by the nurse she was so lovely very friendly yet professional. Made me feel comfortable and at ease, kept me informed what she was doing. Always lovely to see her beautiful lady inside and out. X
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 18 July 2024
Dear Mandy, Thank you for your kind review and rating; our nursing team are all so amazing at what they do and always offer compassionate and comprehensive care. I'm so grateful to you for sharing your experience online. Many Thanks Sophia Practice Manager
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Review titled Wonderful Practice
Rated 5 stars out of 5
by MRS TURNER - Posted on 10 July 2024
The Doctor myself had seen yesterday on an emergency appointment on advise from another GP, was very sharp, short, asking myself what treatment/medication i would like for my symptons. Will not be revisiting this Doctor in the foresable future. Zero patient skills or a warm approach.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 11 July 2024
Dear Mrs Turner, Thank you for the 5 star rating, however your review is slightly conflicted. I am sorry to hear of your experience with one of our GP's. Please can I ask that you email further details to nhsbsolicb.receptionywhc@nhs.net marked for the attention of Sophia so I can investigate further? Kind Regards Sophia Practice Manager
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Review titled Great Gp
Rated 4 stars out of 5
by Lily - Posted on 18 July 2024
Fanastic and friendly GP diagnosed my chest infection and arranged the right treatment plus ensured that safety netting was in place incase we have any further issues
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 18 July 2024
Dear Lily, Thank you for the 4 star rating and lovely review of the GP you saw. Thank you for taking the time to review your experience. Kind Regards Sophia Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
The practice nurse was great with my son and explained everything thoroughly prior to administering immunisations providing reassurance and offering opportunity to ask of any potential concerns.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 01 August 2024
Dear Anonymous Thank you so much for the 5 star rating and for your lovely review. I'm so pleased to hear your immunization appointment went well - l know first hand how daunting immunization appointments are for both parents and children; so it is always great to hear when the appointments have gone smoothly for all. Thanks again, Sophia Practice Manager
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Review titled Excellent service as always, on blood tests
Rated 5 stars out of 5
by S chauhan - Posted on 01 August 2024
Excellent service as always and the best part of the outstanding people are that they care about their patients, so thank you team. The young man who took my bloods, took time and resurrected me on the next process
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 01 August 2024
Dear S Chauhan, Thank you so much for the 5 star rating and kind review. I'm so pleased to hear your experience of having a blood test was a positive one; and we look forward to supporting you in the future. Kindest Regards Sophia Practice Manager
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Review titled Great nurse treatment
Rated 5 stars out of 5
by Dereck Watts - Posted on 09 July 2024
Have received nothing but highly professional treatment, quickly and efficiently with excellent patient nurse compatability. The treatment is for changing and packing an open wound.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 July 2024
Dear Dereck, Thank you for the 5 star rating and very kind review. I am very pleased to hear of your positive experience with our nurse. Kind Regards Sophia Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 July 2024
Done ecolsult in the morning and had a appointment the same morning Answered all my quetions and problems. And done my referral.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 July 2024
Dear Anonymous Thank you for the 4 star rating and kind review. I am so pleased to hear our access system is working well. Thanks again Sophia Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 July 2024
Arrived ten minutes early, booked into smartboard check in perfect, waited but called in on my time only waited because I was early, nurse very professional and happy asked all the right questions and put at ease.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 30 July 2024
Dear Anonymous, Thank you for the 4 star rating and kind review. I am so pleased to hear you had an efficient experience with us. Kind Regards Sophia Practice Manager
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Review titled Always seen on time and promptly
Rated 4 stars out of 5
by Kelly - Posted on 30 July 2024
Its very rare I struggle to get an appointment on the day and when I have been seen it's always on time.
Visited July 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 30 July 2024
Dear Kelly, Thank you for the 4 star rating and for taking the time out to review your experience of booking an appointment. Kind Regards Sophia Practice Manager