YARDLEY WOOD HEALTH CENTRE
401 Highfield Road, Yardley Wood, Birmingham, West Midlands, B14 4DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2024
I submitted a triage form after becoming worried about my son's cough. I was called within an hour by a triage doctor and had an appointment the same day. The doctor we saw was very thorough and kind, he offered me reassurance as a first time Mum. The staff here are always kind and always respond quickly, I've never had an issue getting an appointment particularly for my son. Thank you!
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 05 August 2024
Dear Anonymous Thank you for the 5 star rating and your wonderfully kind review. I am so pleased you were seen so quickly with your son; and that our doctor reassured you. Thank you for your feedback regarding the ease of booking an appointment and our friendly staff - it really does mean to the world to us when we receive feedback such as yours. Kind Regards Sophia Practice Manager
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Review titled Great doctor
Rated 5 stars out of 5
by Margaret Williams - Posted on 24 August 2024
The doctor I saw was excellent thoughtful and very understanding of my personal problems I would be happy to see her. Anytime
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 27 August 2024
Dear Margaret, Thank you for the 5 star rating and kind review, I'm so pleased to hear how happy you were with your interaction with one of our female clinicians. We look forward to continuing to support you with your health. Kind Regards Sophia Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by S.Lombardo - Posted on 29 August 2024
The staff of this practice are brilliant treat you with respect and so polite helpful brilliant , I was seen straight away and the nurse who treated me was very nice and polite and careful when she put the needle in I could only leave positive feedback as all were very good *****
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 29 August 2024
Dear S.Lombardo, Thank you for the 5 star rating and incredibly kind review. I am so pleased you were happy with your interactions with the various workforce groups in our practice - I'm so proud to work with the most compassionate, kind and caring people, so I'm always overjoyed when I see feedback relating to the team. I will be sure to share! Many Thanks Sophia Practice Manager
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Review titled Asthma nurse.
Rated 4 stars out of 5
by Jas - Posted on 18 August 2024
Asthma nurse was fantastic in helping me to get my asthma in control again. Great advice and no rushing out of the appointment.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 19 August 2024
Dear Jas, Thank you for taking the time to review your experience with our asthma nurse; I'm so pleased to hear you were happy with your appointment and your asthma is well controlled! Kind Regards Sophia Practice Manager
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Review titled Excellent consultation
Rated 5 stars out of 5
by Laura hopkins - Posted on 13 August 2024
Very quick appointment after booking and felt doctor was very thorough and glad he gave me antibiotics as it would appear he was right in thinking i may have had an infection
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 15 August 2024
Dear Laura, Thank you for the 5 star rating and kind review of your experience; it is great to hear you were satisfied with your treatment plan and clinical interaction. Thank you for taking the time to submit a review. Kind Regards Sophia Practice Manager
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Review titled Great Practiice
Rated 5 stars out of 5
by William Mckenzie - Posted on 21 August 2024
Doctor was very helpful and reassuring of the illness i attended for, i was given some useful information and medication to help with hopefully curing it.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 21 August 2024
Dear William Thank you for taking the time to review your experience; I'm so pleased to hear you enjoyed your interaction with one of our GP's. Kind Regards Sophia Practice Manager
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Review titled Good GP
Rated 5 stars out of 5
by Terence Kelleher - Posted on 17 August 2024
Excellent GP practice, everyone was helpful throughout the process with a follow up date and time agreed
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 19 August 2024
Dear Terence, Thank you for the 5 star rating and kind review; it's great to hear how happy you are with the practice and your kind words regarding our helpful team. Many thanks again Terence, Sophia Practice Manager
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Review titled Ideal practice
Rated 5 stars out of 5
by Beryl Smith - Posted on 08 August 2024
Visited the surgery today for a health check with the nurse. Was very satisfied with the whole experience. Friendly, caring and professional.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 08 August 2024
Dear Beryl, Thank you for the 5 star rating and positive review of your experience. I'm so pleased to hear you enjoyed your interaction with our nurse. Kind Regards Sophia Practice Manager
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Review titled Better than 12 months ago
Rated 3 stars out of 5
by Anonymous - Posted on 15 August 2024
Can get an appointment easily now, Much better than 12 months ago. In and out no waiting to be seen so would recommend
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 15 August 2024
Dear Anonymous, Thank you for your reflections; I am so pleased you are able to see the improvements to our working processes. We have worked hard to improve our access model for our patients. Thank you for your feedback Sophia Practice Manager
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Review titled Great GP
Rated 5 stars out of 5
by Margaret Leach - Posted on 10 August 2024
I have had bad experiences with this practice to do with a specific GP. However apart from this person my experiences have been positive. I was most impressed by the GP on my most recent appointment. He took the time to listen and a responded knowledgeably and professionally. He gave me confidence in the treatment he advised and prescribed and I will most certainly wish to have appointments with him in the future.
Visited August 2024
Review titled YARDLEY WOOD HEALTH CENTRE
Replied on 10 August 2024
Dear Margaret, Thank you for the 5 star rating and kind review. I am sorry to hear you have had a poor experience with one of our GP's, however very pleased to read you had a positive experience with the clinician you recently saw. We look forward to supporting you with your health needs. Kind Regards Sophia Practice Manager