London Ambulance Service NHS Trust
220 Waterloo Road, London, Greater London, SE1 8SDPatient ratings and reviews
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Reviews
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Review titled Excellent ambulance crew
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Crew attended to my mother in law and were fantastic managing to get her to go to hospital for help and dealing with her less than helpful GP.
Visited May 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Chest infection
by Aussie - Posted on 04 April 2023
I phoned 111 at 05.00 in the morning. Told my story. Been awake all night start of chest infection. The First Lady took all details and said clinician would ring me. She rang quite quickly. Listened to symptoms. Then said a supermarket nearby has pharmacy. They open at 08.00. My neighbour went and collected antibiotics for me. I could not ask for more, thank you so much.
Visited April 2023
Provided by Care opinion
London Ambulance Service NHS Trust has not yet replied.
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Review titled Better then great
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
The crew were professional friendly nice and considerate, you could not ask for more. Not sure what I can say more they were prefect.
Visited March 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
Paramedics were called out to my mum who is in a nursing home. She has a COPD and a fear of hospitals. She was adamant that she didn’t want to go to hospital and the patience and care that the paramedics showed her was wonderful to see. They explained what they were doing and why. They treated her with absolute dignity and respect. They spoke to her about her options and they were incredibly kind towards myself and my brother at a difficult time. I could not fault either of them. First class care and first class ‘service’. I cannot praise them enough. They were exceptional.
Visited March 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Short wait.Excellant ambulance team.
Rated 5 stars out of 5
by Jannette Sexton - Posted on 07 March 2023
I can't say enough regarding the ambulance team who attended to me on Thursday 03/03/2023. They made me feel much less anxious and curtious at all times. If you know who they were I would be more than happy if you would pass on my comments. Thank you so much.
Visited March 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Excellent support
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
Doctor and paramedic both excellent with care and information on going forward. Punctual, receptive and informative. World class service.
Visited February 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Fast professional Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
My elderly mother had been unwell with COVID which progressed to a chest infection, I was very concerned for her well being on arriving at her home. Called for a ambulance, which arrived in under 10 minutes, crew were professional and thorough assessing her, upon there recommendation she was taken to A&E where she was admitted to hospital to receive the treatment she needed. Her care throughout was first class, Well done London Ambulance Service, keep up the wonderful job you do in such demanding times Thank you
Visited February 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled World class expertise
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2023
We had to call an ambulance for my 80-year old sister-in-law who was severely unwell - we thought she had had a stroke. The call was answered immediately and the ambulance arrived 15 minutes later. The ambulance crew was so efficient, professional and friendly that we cannot thank them enough. This really was absolutely world class. I cannot imagine she could have had any better treatment by anyone else. Thank you!
Visited January 2023
London Ambulance Service NHS Trust has not yet replied.
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Review titled Can't fault the service
Rated 5 stars out of 5
by Vera Collins - Posted on 06 December 2022
I had to phone 999 for my husband although I knew they were very busy the call was answered within minutes the paramedic was dispatched the controller apologised that he couldn't stay on the phone because of how busy they were but did explain what I should do within minutes of the paramedic arriving the ambulance arrived and between them they help my husband and took him straight to hospital without their assistance I would of lost my husband so I am eternally grateful to them all . That day and time they were a god send I just wanted you to know how fantastic they are
Visited December 2022
London Ambulance Service NHS Trust has not yet replied.
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Review titled Wonderfully helpful london ambulance staff(on bike)
Rated 5 stars out of 5
by HELENA DYER - Posted on 04 December 2022
My little boys buggy wheel was flat and walking through london victoria looking for a put, seen this member off staff with his bike. I asked where I could find a public pump and he offered to assist me himself with a pump he had on his bike. So helpful, so friendly. Thank you so much Cr5, we went around London and wheel stayed up.
Visited December 2022
London Ambulance Service NHS Trust has not yet replied.