Airedale General Hospital
Skipton Road, Steeton, Keighley, West Yorkshire, BD20 6TDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely staff
Rated 4 stars out of 5
by Jessica Mowat - Posted on 08 December 2022
My Dad had a procedure here yesterday, and rather than the fairly unpleasant experience it could have been he came out quite buoyant and relaxed thanks to the lovely staff. The nurse in particular was happy and cheerful throughout, making him laugh in spite of the procedure. I would like to say thank you to those that were working. It really is people like you who keep the world a cheerful place.
Visited Diagnostic Endoscopy on December 2022
Review titled Airedale General Hospital
Replied on 16 March 2023
Dear Jessica Thank you for sharing your feedback. We are pleased that your Dad's procedure went well and that our staff were able to support and keep him relaxed throughout. We will share your appreciation with the staff. Janine Ashton, Patient Experience Officer
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Review titled Total Care
Rated 5 stars out of 5
by Gordon Eddison - Posted on 10 January 2023
: I have been under the care of the Airedale Cardiology team since Autumn following a cardiac arrest in June in Manchester (where I also received great care). Now under the care of my Airedale cardiologist who is so conscientious and knowledgable - his Cardiac Rehab Team is awesome. They clearly 'know their stuff' but it is more than that. They care for me in so many ways - I have had access to and greatly benefitted from the exercise group led by the physio team always monitored and motivated. The full rehab team have given me access to dietary and exercise advice which is invaluable. I feel totally supported by the team leader with frequent contact and genuine care. In very difficult circumstances for the NHS - these people have been marvelous. Thank You so much.
Visited Cardiology on December 2022
Review titled Airedale General Hospital
Replied on 16 March 2023
Dear Gordon Thank you for sharing your feedback with us. We are pleased that you have found our Cardiologist to be conscientious and knowledgeable, and that our Cardiac Rehab Team have monitored your care and motivated you in your rehabilitation. We will share your appreciation with the team. Janine Ashton, Patient Experience Officer
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Review titled Very good care from the staff at Airedale Hospital
Rated 5 stars out of 5
by Cath Butler - Posted on 10 January 2023
I spent a few days over Christmas in Airedale hospital with pneumonia. The care and treatment I received was outstanding. The staff were obviously under pressure due to the hospital been so busy but they still delivered a first class service and with a smile! Thank you!
Visited Don't know on December 2022
Review titled Airedale General Hospital
Replied on 16 March 2023
Dear Cath Thank you for sharing your feedback with us. We are pleased that the care and treatment you received at our hospital was outstanding, and that the staff although busy, delivered a first class service. We will share your appreciation with the team. Janine Ashton, Patient Experience Officer
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2022
My son was treated by your hand surgeon today. I just want to say thank you for helping him quickly. His injury could have been much worse and obviously I'm relieved that it wasn't! But thank you so much for what you did.
Visited Accident and emergency services on December 2022
Review titled Airedale General Hospital
Replied on 16 March 2023
Dear parent Thank you for sharing your feedback with us. We are pleased that your son's experience in the hospital was so positive. We will share your appreciation with the team involved in his care. Janine Ashton, Patient Experience Officer
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Review titled Fantastic staff
Rated 5 stars out of 5
by Stephen Jones - Posted on 27 December 2022
My 93 year old mum Elsie Brindle was admitted after a fall at home 27/12/2022, on arrival she was seen by a Matron who had come in on her day of as things were hectic unfortunately I have forgotten the lady's name,but from the minute my mum arrived in the hospital she went above and beyond to make sure she got the care needed. I think this is amazing even thou the way nursing staff and ambulance are being treated badly by the Government. And yet they still without question carry out there duties to help people.
Visited Accident and emergency services on December 2022
Review titled Airedale General Hospital
Replied on 16 March 2023
Dear Stephen Thank you for sharing your feedback with us. We are pleased that your mother, Elsie received the care that she needed from the matron, and we will ensure that your appreciation is shared with the matron and team involved in your mother's care. Janine Ashton, Patient Experience Officer
Information supplied by Airedale NHS Foundation Trust