Arrowe Park Hospital
Arrowe Park Road, Upton, Wirral, Merseyside, CH49 5PEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Phil Smith - Posted on 12 September 2022
I was in the cardiac day suite having an angiogram(12/9/22)early morning. The ward secretary and ward nurse where excellent. I was some what worried but was instantly put at ease by these two young women. Very nice , couldn’t do enough to make me feel comfortable, very helpful and while doing all this they where happy to be doing it. Can’t thank them enough. Fantastic staff and deserve any praise they receive.
Visited Cardiology on September 2022
Arrowe Park Hospital has not yet replied.
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Review titled Traumatic experience !
Rated 1 star out of 5
by Cathi Pennington - Posted on 27 September 2022
After visiting a+e on Friday 23rd Sept 22, with my sister who had a broken knee & tibia waited 14 hours was told they happy for my sister to go home and wait 7 days to be booked for operation. I was obviously shocked and upset by this so admittedly raised my voice pleading with nurse to explain why they think she can go home?? sternley told they will provide a zimmer with wheels & my sister could push zimmer and hop on the leg they witnessed her standing earlier. During this time a security employee swaggered over & very rudely demanded I lower my voice as they only trying to help. I was enraged & upset & in disbelief how they employed someone to work in such an environment with zero people skills. He was an arrogant rude and just trying to intimidate a distressed female in her 50's just because he can. I actually think the staff sadly do need security for there safety but you would think there would a few must haves i.e public relation training, empathy, understanding more importantly knowing when intervention is needed.
Visited Accident and emergency services on September 2022
Arrowe Park Hospital has not yet replied.
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Review titled The care was beyond my expectations
Rated 5 stars out of 5
by Jill plunkett - Posted on 22 September 2022
I was admitted on the advice of 111 i was three days on the assessment ward and then 4 days in. Ward 22 My care was second to none Busy busy staff stretched to manage were kind caring professional and always a smile from them Each and every member of staff made me feel cared for and that i mattered this was without exception I cannot thank you Angels enough From the bottom of my heart i applaud you. You are under valued and this makes me so sad Thankyou and thank you again 😊😊😊
Visited Colorectal cancer services on September 2022
Arrowe Park Hospital has not yet replied.
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Review titled amazing care
Rated 5 stars out of 5
by jeff ashcroft - Posted on 27 September 2022
i fell from a height on Saturday 24th and was taken to a and e . the staff right from the start were amazing. i ended up in a from in cardiac resuscitation dept. all the staff were extremely caring friendly and professional . i felt very safe in there hands and can't thank them all enough.
Visited Accident and emergency services on September 2022
Arrowe Park Hospital has not yet replied.
Information supplied by Wirral University Teaching Hospital NHS Foundation Trust