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Birmingham Dental Hospital and School of Dentistry

5 Mill Pool Way, Birmingham (SatNav B5 7SA), B5 7EG

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Birmingham Dental Hospital and School of Dentistry.


Reviews

Displaying 1 to 10 of 19

  1. Review titled Fantastic staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 October 2024

    I was dreading my son had dental surgery he's autistic and he doesn't deal very well with these situations but the staff were absolutely fantastic every single member of staff helped him so much I can't thank them enough. So kind and caring, I really appreciate the care he received.

    Visited Dental therapy services on October 2024

    Report as unsuitable

    Review titled Birmingham Dental Hospital and School of Dentistry

    Replied on 22 October 2024

    Thank you so much for telling us about your son's experience at Birmingham Dental Hospital. Your feedback is very much appreciated and will be shared with staff.

    Report as unsuitable


  2. Review titled Excellent patient care

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 October 2024

    I had to have a tooth extracted at B'ham Dental Hospital and the whole experience was incredibly professional (at all the steps: main reception, initial consultation, X-ray, & finally the extraction). I would like to specifically commend all on the patient care element because it was really, really good. Thanks to all involved for your care, & excellent professionalism.

    Visited Dental therapy services on October 2024

    Report as unsuitable

    Review titled Birmingham Dental Hospital and School of Dentistry

    Replied on 22 October 2024

    Dear patient, thank you so much for your feedback, it's very much appreciated and will be shared with staff.

    Report as unsuitable


  3. Review titled first class service

    Rated 5 stars out of 5

    by Mrs marie vickers - Posted on 10 August 2024

    My husband has been having treatments for the last 16months he was very nervous. The staff have been amazing talked to him gave him patience and understanding. They allowed me to be with him as much as possible which helped enormously. Wonderful professional service great staff thankyou.

    Visited Dental therapy services on August 2024

    Report as unsuitable

    Review titled Birmingham Dental Hospital and School of Dentistry

    Replied on 22 October 2024

    Dear Mrs Vickers, thank you so much for your feedback, which will be shared with staff. It's good to know Mr Vickers' experience at Birmingham Dental Hospital was so positive.

    Report as unsuitable


  4. Review titled Brilliant service

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 February 2024

    I had a brilliant experience this week - I had my consultation on Tuesday regarding the removal of my wisdom teeth (very thorough examination and x-ray) and had the removal 3 days later. Very professional - even when there was a struggle with a bone-fused wisdom tooth which proved quite difficult, and the removal was as expected, I was kept up to date at all times. I can't recommend this dental hospital enough, they were very caring and detailed and I was very at ease at all times.

    Visited Dental therapy services on February 2024

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  5. Review titled Outstanding service

    Rated 5 stars out of 5

    by Gordon Hill - Posted on 28 November 2023

    I would like to thank all the staff at primary care dentist for there hard work and understanding my treatment went really well with my wisdom tooth outstanding work & very professional.

    Visited Dental therapy services on November 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  6. Review titled Fabulous Dental Hospital

    by Eve - Posted on 18 October 2023

    Today I visited the Birmingham Dental Hospital and what a wonderful experience. In my consultation I was immediately made to feel at ease, with clear detailed information on the options that are available and for my planned treatment Both the clinician and assistant are a credit to this hospital Thank you

    Visited October 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  7. Review titled Excellent service

    Rated 5 stars out of 5

    by Jenny Renowden - Posted on 16 September 2023

    Having grown up in the 50s I have always been scared of dentists because there wasn't the modern technology there is today. I was very nervous about having a very awkward and crumbling wisdom tooth removed but it was carried out with minimal pain and lots of verbal support. My partner was allowed in with me.

    Visited Don't know on September 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  8. Review titled Excellent care

    Rated 5 stars out of 5

    by John R - Posted on 10 November 2023

    From my first visit to Birmingham Dental Hospital to the final removal of a problem lump and extraction of tooth, I have received nothing but very professional, friendly service from every member of staff, in particular the dental surgeon and assistant. Such care and respect are rare these days and more than ever appreciated.

    Visited Don't know on September 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  9. Review titled Clear and reassuring advice

    by Peter Lewis - Posted on 19 September 2023

    Referred for assessment by my dentist I experienced a thorough check from the dental consultant and clear explanation of the options going forward. The approach of both the dentist and the assistant was warm and personable. I felt treated as an individual and was impressed by the overall setup at the Dental Hospital. I feel more relaxed about the next steps in my treatment.

    Visited September 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.


  10. Review titled wow, thank you.

    Rated 5 stars out of 5

    by Rachael Smith - Posted on 10 July 2023

    The woman who has 30 years experience with dental care. She is a amazing, kind, caring person.if you are lucky to have her then you will know what I mean. Thank you

    Visited Dental therapy services on July 2023

    Report as unsuitable

    Birmingham Dental Hospital and School of Dentistry has not yet replied.




Information supplied by Birmingham Community Healthcare NHS Foundation Trust