Blackpool Victoria Hospital
Whinney Heys Road, Blackpool, Lancashire, FY3 8NRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Just Amazing Care Before, During and After The Procedure
Rated 5 stars out of 5
by David Kirschner - Posted on 13 October 2024
I really can't praise the professionalism of the cardiac team highly enough. This is my forth procedure, the previous three being carried out in three different hospitals. My previous experiences had made me apprehensive but this team operate at another level. No need to worry, the service, treatment and care was exceptional. The NHS should be very proud of the Blackpool Teaching Hospitals Victoria Hospital Cardiology Department and the staff within it. I really can't thank them and praise them highly enough. The surgeon did an amazing job which has aided my recovery. I will forever be indebted to you all. As individuals you have come together to provide something exceptional
Visited Cardiology on October 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Patient gratitude
Rated 5 stars out of 5
by Karen McEvoy - Posted on 04 September 2024
Outstanding care for me I had a full right knee replacement from my orthopaedic Surgeon, Surgical Registrar, aneathatist, staff in x-ray, the full staff team of nurses , HSA’s, ward 16, Advanced Practioners, Physiotherapist ward 16, domestic staff member ward 16, pharmacy lady ward 16, reception surgical admissions, Surgical Admission nurses, operating theatre nurses, porters. You are all amazing caring, patient , professional, kind the list goes on. I wish to thank you all from the bottom of my heart I was really scared and anxious you all cared for me so well. The food was also lovely from the hospital kitchens. A star from this patient.
Visited Orthopaedics on September 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Allan owen - Posted on 24 September 2024
I was kept waiting for three hours without any food or water all day I seen 10 people go in to the gastro department before me and seeing 10 new people come after me and I had still not been seen obviously it's not first come first served I am a pensioner and disabled absolutely disgusting heads should roll
Visited Gastrointestinal and Liver services on September 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Perfect
Rated 5 stars out of 5
by Terence O'Brien - Posted on 10 September 2024
I had to attend a&e with a severe problem a few days ago and although very busy I was passed through quickly. The staff made me feel human again. I could not have asked for better Terry
Visited Accident and emergency services on September 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by David Houghton - Posted on 13 November 2024
I had cataract surgery performed on my left eye and I would like to thank everyone involved. It was a great success and I would thoroughly recommend this hospital to anybody who requires cataract surgery .
Visited Ophthalmology on September 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Dennis Worrall - Posted on 20 August 2024
Took my daughter for a scan the staff were caring and professional My daughter is schizophrenic and disabled so the staff went out of their way to help her.Ihave to say I’m impressed well done
Visited General Medicine on August 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Efficient and professional
Rated 4 stars out of 5
by Jennifer - Posted on 03 September 2024
Despite a long wait I found the experience of visiting A&E a positive one. Staff, including the doctor on duty, were pleasant, reassuring and efficient. The waiting area was kept clean and drinks/ sandwiches were brought round.
Visited Accident and emergency services on August 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Claire - Posted on 18 August 2024
My husband had a double bypass six days ago. I cannot find any fault with his treatment from start to finish. All contact with staff of all levels have presented as professional, dedicated, hard working and cheerful, instilling confidence and feelings of security. *****
Visited Cardiothoracic surgery on August 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Amazing!
Rated 5 stars out of 5
by Nikki P - Posted on 16 August 2024
I visited the dvt clinic in May and from start to finish the care I received was exceptional. I was reassured and all questions were answered well. I visited again this month and was pleased to see the same staff, they were all amazing! From the friendly receptionist, nursing staff, the lovely young man who escorted me for my scan. The lady who scanned me was thorough and had such a lovely calming nature about her. Wait times were minimal and the structure they have in place for appointments worked well
Visited Accident and emergency services on August 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Early Pregnancy Unit Rude
Rated 1 star out of 5
by Anonymous - Posted on 29 July 2024
I was having a lot of pain during the 5/6 weeks mark of my pregnancy and my partner suggested I called the EPU. I did and want greeted by the rudest receptionist ever. She made me feel invalid, like because my pregnancy was early it didn’t matter, and told me to get my bloods done and call back the next day. She didn’t give me any information on where or how to get my bloods done just told me to go to. I took myself to the blood clinic at Whitegate Drive only for the lovely nurse there to be so confused. I was panicking and stressing. I called back EPU with the lady next to me and the receptionist was so rude the lady nurse had to take over the call for me as she was disgusted by her behaviour. The receptionist put the nurse in charge on and she too was super rude but not nearly on the receptionist’s level. They spoke about me as if I was thick and stupid when I was scared and in pain. Please do not work in EPU if you have a lack of compassion and just generally have the personality of Mrs trunchball. After this I’m considering a move to Preston as I can’t see it getting any better.
Visited Maternity services on July 2024
Blackpool Victoria Hospital has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust