Blackpool Victoria Hospital
Whinney Heys Road, Blackpool, Lancashire, FY3 8NRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic Appointment
Rated 5 stars out of 5
by Chris - Posted on 05 February 2024
Without a doubt, my appointment this morning has to be one of the best medical experiences I've had. All the staff were very friendly and professional and I was put at ease immediately. I thoroughly recommend this department. Thanks!
Visited Cardiology on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Urology, Post Vasectomy Sample
Rated 1 star out of 5
by Karl - Posted on 12 February 2024
I have been trying for more than a month to book my appointment to bring in my post vasectomy sample. I have tried rhe number on the leaflet but everytime the number just ring off! I have also tried several other numbers and the have said this was the correct number. I have tried call at the times stated, 10:00 - 12:30 and also 13:00 - 15:00. Not happy with this service one bit!
Visited Urology on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Amazing Experience
Rated 5 stars out of 5
by Sheila Tootell - Posted on 11 February 2024
I found the Cardiology Team at all levels were professional, pleasant, friendly and nothing was too much trouble for them. The wards and waiting areas etc, were spotlessly clean and I was kept supplied with food and drinks. It felt as though I was staying in a private hospital, not an NHS one. A million thanks Cardiology Team and to the Cardiologist Consultant who treated me, for all your expertise, dedication and kindness. I couldn't have been in better hands. Sheila Tootell
Visited Cardiology on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Thanks
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Thank you for patching me up - stupidly cut my hand open. Seen a lot quicker than I ever expected and very thankful the NHS exists. Kind an efficient from start to finish.
Visited Accident and emergency services on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled A&E Waiting time exceed 24hrs for an 86 year old Man
Rated 1 star out of 5
by Alan Jaques - Posted on 16 February 2024
My Father was admitted to A&E after seeing his doctor. So far he has been waiting in A&E for 26hrs at the time of writing this. He was admitted due to excess fluid around his heart, he has still not been seen by a Doctor! I and others have tried to call A&E today, mostly the calls where unanswered and when they where we were on hold for 30 mins. I am currently on hold after waiting for 48 mins. I Appreciate its now a Friday evening but this is not acceptable.
Visited Accident and emergency services on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Pieter Burke - Posted on 09 January 2024
My care medically and personally was excellent. This was a very difficult time with the Junior Doctors' strike and high patient numbers. I was mostly cared for in a corridor which was not easy for the staff but they coped magnificently. They all have my sincere thanks.
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Bipolar Dept
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
Great experience when attending appointments 'BuT' when trying to contact the appointmemnts line by phone [956739] to rearrange an appt there is no queue waiting, no answer machine and absolutely no answer. At least when you use central appts you get to wait in a queue. If you're going to do your own appts at least have the decency to answer the phone.
Visited Ophthalmology on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Regan Beavis - Posted on 29 January 2024
My child had to go to the children a&e department of Blackpool Victoria hospital as they had badly cut the back of their head from a fall at school. The staff was amazing and we got seen very quickly, was even given food as it was lunchtime whilst we was there. The wound was quickly cleaned up and glue back together and a thorough examination to check for concussion. We was sent home after only being at the hospital for 1hr and a half. I can’t stop praising this hospital enough, their kindness, care and patience was amazing to witness. I can not thank the staff enough for how they dealt with my child
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Very long wait in A&E
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2024
9 hrs wait for severe wound on buttock due to falling on glass, I've a broken ankle so was unsteady on my crutches. No pain relief or helpbsteming the blood flow was offered at all. 9 hrs efore a Consultant saw me
Visited Accident and emergency services on January 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Orthopaedic Waiting List
Rated 3 stars out of 5
by DaveG - Posted on 21 December 2023
I am due an operation on my hand. I ensured my notes included the dates I wouldn’t be available due to being out of the country. On the 27/11?and every day for 7 days I was left a message saying that I would be contacted regarding my operation. This was during the period I was not available. I have tried 3 times in the last week to contact the waiting list. All I keep getting is a message saying I would be contacted in the next 72 hours. The first message I left was last Thursday the 14/12. I have still not heard anything and I don’t know what to do as I can’t contact a person
Visited Orthopaedics on December 2023
Blackpool Victoria Hospital has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust