Bradford Royal Infirmary
Duckworth Lane, Bradford, West Yorkshire, BD9 6RJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Shocking
Rated 1 star out of 5
by Danny - Posted on 01 July 2022
I have just been to the A&E, I am suffering from a severe UC flare. I got there checked in which is really confusing where to check in. I left after an hour I could not sit anywhere my body is aching all over I’m struggling to even walk due to my disease. It’s was severely unsafe in there toilets disgusting with no hand soap in there. People laying all over the floor. I now have to go home and just hope for the best. I’m shocked how bad it was.
Visited Accident and emergency services on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences at Bradford Teaching Hospital Foundation Trust. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. We would therefore like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk and they will be able to discuss your concerns in more detail
Provided by Care opinion
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Review titled Disgusting
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2022
Went as an emergency patient told I needed to be seen within the hour due to my symptoms 5 hours later still sat on hard plastic chair with no drink as the machine was out of order it was the hottest day of the year and no water available to drink , in the end I walked out and went home in agony no one cared I had servere pain and chest pains will not every step foot in there again
Visited Accident and emergency services on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences at Bradford Teaching Hospital Foundation Trust. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. We would therefore like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk and they will be able to discuss your concerns in more detail
Provided by Care opinion
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Review titled Maternity
Rated 5 stars out of 5
by Yasmin - Posted on 24 July 2022
I started in labour when my husband was at work & l had to get a taxi & meet him at the hospital, l got there first so l had to try & get out of taxi l was so scared the taxi men got security & l couldn’t believe it was a lady l felt so better & she was so nice she went & got a wheelchair & pushed me to the ward & got all my bags, l want to say thank you to her because l didn’t see her when I went home she was on a night shift, Its good to see security women well done to the Nhs
Visited Maternity services on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
Thank you for taking time to post your positive experience. We will share with those involved.
Provided by Care opinion
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Review titled Went above and beyond
Rated 5 stars out of 5
by jayne clay - Posted on 06 July 2022
Brilliant from start to finish thank you so much. Had an appointment today room 5 i think and the registrar and his assistant went above and beyond for me, will be forever grateful just wish i knew there names. A big thank you to the registrar and his assistant.
Visited Ear, Nose & Throat on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
thank you for sharing your positive experience. If you would like to nominate anyone for a kindness award please contact Patient Experience via switchboard.
Provided by Care opinion
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Review titled Poor care
Rated 3 stars out of 5
by Anonymous - Posted on 05 July 2022
Husband has damaged eye at work gone to e&a told 9hrs waiting a&e not busy can't use loos locked them up this hospital is a disgrace and they want us to chear NHS you've got to be jocking
Visited Accident and emergency services on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences at Bradford Teaching Hospital Foundation Trust. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. We would therefore like to encourage you to contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk and they will be able to discuss your concerns in more detail
Provided by Care opinion
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2022
The staff are excellent. Yes the waiting times are long but I feel like that is understandable. Every member of staff has been helpful and compassionate.
Visited Don't know on July 2022
Review titled Bradford Royal Infirmary
Replied on 30 August 2022
Thank you for posting such a kind comment. We are delighted to hear of your positive experience with our staff.
Provided by Care opinion
Information supplied by Bradford Teaching Hospitals NHS Foundation Trust