Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust
Barncoose, Redruth, Cornwall, TR15 3ERContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust.
Reviews
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Review titled Top class treatment
Rated 5 stars out of 5
by Dave Teare - Posted on 08 December 2024
A lump of mouldy wood took a bite out of my leg. On arrival at Barncoose I was soon being dealt with by na succession of smiling, professional staff. More visits were required and everytime I was treated with humour and respect. They passed me on to the Wound Management Team where 2 months later all is good. Only our NHS gives such great care
Visited Urgent Treatment Centre on December 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled 1st class service
Rated 5 stars out of 5
by Jennifer stowell - Posted on 02 August 2024
Ist time needed to visit,very impressed with all the staff there from the receptionist to the doctor ,all very polite ,positive and helpful and am very grateful for the treatment I received.Plus had expecteted to have waited a lot longer to be seen .thank you to you all.
Visited Urgent Treatment Centre on August 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Left feeling like I woundnt go again
Rated 3 stars out of 5
by Anonymous - Posted on 02 August 2024
Have had an injury to my ankle which is not healing after several weeks of self home care following NHS website advice I was worried it may have been somethijg more sinister and need an xray so I went to the urgent care centre thinking this was right. The triage nurse immediately told me I didn't need an xray without really listening to what I was saying and said I should have gone to my gp. I would have been quite happy to be told to leave after triage and speak to my gp as I hadn't rsalised this was the correct route. But I was told to wait to see someone. The wait was not long. Then a second nurse rushed me into a room even though walking was tricky. She had a brief discussion with me and told me they couldnt do anything for me and I need to see my gp. She repeatedly said I had done the wrong thing by coming there and they didn't have the same referral routes as a gp. She gave me a little advice which was helpful but I left feeling completely useless when I was just seaking help in what I thought was the correct way for what is a minor injury. I was treated like I didn't have any common sense, despite the fact I work for the same trust and am a health care professional. I am still non the wiser what is wrong with my foot. I'm leaving this feedback, to explain my experience in the hope some feedback can be given to staff from it so no one else feels how I did on leaving.
Visited Urgent Treatment Centre on August 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Was okay
Rated 3 stars out of 5
by Anonymous - Posted on 31 August 2024
Went due to swollen ankle after a fall in the week I found nurses to be quite sharp and rude and I felt belittled unfortunately I understand your busy and tired but being polite costs nothing , made me feel like I was wrong for going but receptionist was lovely and kind
Visited Urgent Treatment Centre on August 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Baby with issues
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2024
At 8.50 am a baby turning blue lips staff responded quick amazing the staff amazing straight on it and saved the babys life well worth the delay being seen
Visited Cardiac services (community) on August 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Upsetting
Rated 3 stars out of 5
by Anonymous - Posted on 17 August 2024
I came to see a doctor after being sent there by the pharmacy as they couldn't help me. All I needed was some travel sickness medication that would be safe for me to use in pregnancy as I am suffering from the usual pregnancy sickness but also get travel sick and had an unavoidable 7 hour car trip to take in a couple of days. I did eventually get the medication but after having to sit and be lectured about how I shouldn't really be taking any medication during pregnancy, which made me very upset as I take medication to stop me from going blind that I can't stop and she made me feel like I was doing something wrong to my baby. This is not my first pregnancy and if she had even bothered to ask me about any of my other ailments then she would know that some travel sickness is the last thing I need on top of everything else and whilst looking after a toddler too. I got visibly upset (thanks to the hormones!) and she didn't even apologise or ask me if I was okay. Just thrust a print out at me, which I told her I didn't need as I had already read it all online that morning and again whilst she was getting the prescription. I was so upset that a stranger stopped me in the car park to check I was okay. To be told "I was sick for 40 weeks during my pregnancy" and other self riteous comments were just not needed towards a patient when they have come to you for help. Very disappointed with the way it was handled, the whole situation could have been dealt with in a much nicer manor.
Visited Urgent Treatment Centre on August 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Alice - Posted on 02 August 2024
I had an MRI scan. My care was exemplary from start to finish. I am claustrophobic and was dreading it. From the staff who dealt with my telephone enquiries to the 2 staff who undertook the scan I couldn’t have been better looked after. I didn’t believe I would be able to do it. They were patient and kind and advised me and then waited for me to be ready. When it finished I was so relieved but I want to say a huge thank you to all involved, I couldn’t have done it by myself.
Visited Diagnostic Imaging on July 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Great kind and quick
Rated 5 stars out of 5
by Roberta Venturi - Posted on 04 June 2024
My son has a suspected broke wrist and we arrived at 8am and at 10.10am we were home with is cast already on. Very kind and skilled staff.
Visited Urgent Treatment Centre on June 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled excellent care
Rated 5 stars out of 5
by lyn - Posted on 19 June 2024
i attended the urgent care unit by ambulance and was seen immediately and had multiple tests and was kept informed of what was going on and the results each time. all the staff were 100% professional, kind and caring. the hospital was also very clean, quiet and efficient.
Visited Urgent Treatment Centre on June 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
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Review titled Superb support and Kindness
Rated 5 stars out of 5
by Sally Jane - Posted on 27 May 2024
Having had a traumatic fall to my left hip and arm I attended the trauma centre and during a very busy time was treated with great care and consideration ! Straight away was put foward for X-ray ! Within half an hour or so X-ray expertly completed with care from everyone and results given by kind and considerate doctor ! So thank you to her and all the others who dealt with me ! You are all a credit to your profession !
Visited Urgent Treatment Centre on May 2024
Camborne Redruth Community Hospital - Cornwall Partnership NHS Foundation Trust has not yet replied.
Information supplied by Cornwall Partnership NHS Foundation Trust