Castle Hill Hospital
Castle Road, Cottingham, HU16 5JQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Castle Hill Hospital.
Reviews
-
Review titled impossible to reach
Rated 2 stars out of 5
by Anonymous - Posted on 22 August 2022
Have tried 20 times to say I cannot attend appointment - cannot get answer on their number and no other way of contacting - going in circles for days! absolute pants - guess we will miss appointment then!
Visited Plastic surgery on August 2022
Review titled Castle Hill Hospital
Replied on 01 September 2022
Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience. In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust
Provided by Care opinion
-
Review titled Phone (non) answering service
Rated 1 star out of 5
by Anonymous - Posted on 21 September 2022
Be a good idea to answer the phone once in a blue moon. The website is almost useless as it does not take you to the department concerned. Numbers given are for the hospital itself. Absolutely useless.
Visited Ear, Nose & Throat on August 2022
Review titled Castle Hill Hospital
Replied on 10 October 2022
Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience in trying to reach a team via the telephone. In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust
Provided by Care opinion
Information supplied by Hull University Teaching Hospitals NHS Trust