Chapel Allerton Hospital
Chapeltown Road, Leeds, West Yorkshire, LS7 4SAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great care and professionalism
Rated 5 stars out of 5
by Andrea Robson - Posted on 18 January 2024
Had a skin cancer removed and had a skin graft. On every visit l was treated with great care, compassion and professionalism from every member of staff. Very greatfull to a very professional team. Thankyou all.
Visited Dermatology on January 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Kevin Riley - Posted on 28 December 2023
I have visited the Neuro physio department for a course of treatment and have found it very helpful and informative. The staff were amazing and Sarah was an amazing physio . Very understanding and professional.
Visited Rehabilitation on December 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Ward 5 Gasro. Care
Rated 5 stars out of 5
by Brian Guy - Posted on 19 September 2023
The nursing staff on this ward are very highly skilled and the most efficient I have ever seen in the NHS. Fantastic service. Thanks for your very kind attention. Regards Brian Guy
Visited Don't know on September 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Cancelled!!
Rated 2 stars out of 5
by Anonymous - Posted on 17 July 2023
I keep getting appointments and then a few weeks beforehand they are cancelled. What is going on? From initially supposed to have been seen on the 7th July, my next appointment is now towards the end of September. I'm in pain and fed up. I feel quite forgotten about and tired of it all.
Visited Rheumatology on July 2023
Chapel Allerton Hospital has not yet replied.
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Review titled X-Ray Dept
Rated 5 stars out of 5
by Tracy - Posted on 30 May 2023
Turned up for an x-ray, no appt just walk in. Gave my details, sat down, given a gown,called in for x-ray took all in all 13 mins. Blooming brilliant service.A*
Visited Don't know on May 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Rheumatology Advice Line
Rated 3 stars out of 5
by Barbara Brownhill - Posted on 26 May 2023
I've been waiting since 10:00 am for a telephone appt. It is now 11:43. I've tried to call the help line 4x times today, and each time the call is disconnected. I usually have very good service, but am now getting fed up of the call being disconnected today.
Visited Rheumatology on May 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Extraordinary care and compassion. Restored some faith.
Rated 5 stars out of 5
by Andreas - Posted on 01 March 2023
Being an out of area patient and autistic, first impressions were a bit disheartening. Twenty minutes to find a parking space combined with trying to find the relevant area in the hospital I was meant to go wasn't a great start. How about having the word 'rheumatology' written on a sign where rheumatology is? Just an idea. The consultant was running about half an hour late which normally would lead to resistance from myself, however once the consultant sat down with me and we began, that was soon forgotten. I would struggle to find anyone else within the NHS (and believe me - i have done) who was as amazing as this person. Every need i had was met, everything was structured, meticulous and explained and the superior levels of care and compassion afforded me cannot be taught. I came to Leeds for a 2nd opinion after having a poor experience at another large NHS hospital in the North West and if only I was able to have had this consultant first time around then it would have solved a lot of problems. I was given the very best care and treatment I could have hoped for. A mention to the other staff involved in my care on the day including the phlebotomist in bloods who I enjoyed a footy chat with. The admin staff, the girls in the X-Ray department who were engaging, down to earth and helpful and also the lady who helped me find a room to wait in and who did my BP readings etc. Far too many of my experiences with the NHS have been worse than poor creating a distrust and fear to be honest, but on face value, the overall treatment and care i've received from Leeds Chapel Allerton Hospital has been truly wonderful and exceeded expectations.
Visited Rheumatology on March 2023
Chapel Allerton Hospital has not yet replied.
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Review titled good ultrasound experience
Rated 5 stars out of 5
by Angela - Posted on 27 April 2023
had an ultrasound of my arm but also had awful pain in my shoulder. The lady taking the ultrasound listened to my comments and did a thorough ultrasound on my shoulder. I have a tear in my shoulder and due to the thorough ultrasound have seen a consultant and am having surgery for the problem. Thank you so much for your empathy of the pain I was experiencing and for being professional. The Reception staff were also professional and friendly. I was also seen on time.
Visited Don't know on March 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Impossible to talk to the department you require
Rated 5 stars out of 5
by Graham sapcote - Posted on 02 February 2023
Been trying for over 2hours to speak to anyone who knows what they are doing,passed from person to advice centre, twice.its Impossible to get to speak to anyone in authority, just trying to get a perception
Visited Rheumatology on February 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Best care and compassionate staff
Rated 5 stars out of 5
by Jennie - Posted on 09 May 2023
After struggling for over 10 years with chronic pain I was sent to the rheumatologist department for further investigation. The waiting time was around 9 months once referred by my gp. Once I was seen, numerous tests were done and I was finally diagnosed with Ankylosing Spondylitis. The care I have received has been fantastic and the staff are very compassionate and caring. My only concern is around booking appointments as it would be easier to be able to call and speak to a receptionist, than leaving on the answer phone. Thankyou to everyone in regards to my care including physiotherapy.
Visited Rheumatology on January 2023
Chapel Allerton Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust