Chard Community Hospital
Crewkerne Road, Chard, Somerset, TA20 1NFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care at MIU
Rated 5 stars out of 5
by Clarissa - Posted on 31 December 2023
Attended with my 4 year old with a high fever on New Year’s Eve. Got seen and sorted almost immediately. Very lovely, highly competent and professional staff. Thank you very much and happy 2024
Visited Urgent care centre on December 2023
Review titled Chard Community Hospital
Replied on 02 January 2024
Thank you for your lovely feedback. I will make sure the staff see your comments. I hope your 4 year old is feeling better now. Kind Regards Hannah Coleman Managerial Lead
Provided by Care opinion
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Review titled Exceptionally Poor
Rated 1 star out of 5
by Anonymous - Posted on 16 July 2023
Arrived at the Minor Injuries Unit an hour before it was due to close and the facility was locked with a sign saying it was closed due to being too busy. No cars were in the car park so clearly a poorly managed facility.
Visited Don't know on July 2023
Review titled Chard Community Hospital
Replied on 01 August 2023
Thank you for your feedback, unfortunately we are seeing excessive numbers and acuity of patients across all the Minor Injury Units in Somerset and in order to maintain safety there are occasions where the unit may need to close either for a short period or earlier than usual. I am sorry that this had occurred on your visit. 111 are informed of any closures that take place so it is advisable to contact 111 first and they will be able to give you the most up to date information. Regards Hannah Coleman
Provided by Care opinion
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Review titled Wonderful!
Rated 5 stars out of 5
by Vicky - Posted on 28 May 2023
Went to MIU this morning for something I couldn't wait for the gp for, extremely helpful, was seen, given what I needed and gone within 30mins. Lovely nurse and was great with my little one I had to take with me. Lucky to have this service on my doorstep.
Visited Urgent care centre on May 2023
Review titled Chard Community Hospital
Replied on 30 May 2023
Thank you very much for taking the time to give us this feedback. I am really pleased you had a positive experience and I will make sure the staff in Chard see your comments. I hope you are on the mend. Kind Regards Hannah
Provided by Care opinion
Information supplied by Somerset NHS Foundation Trust