Chesterfield Royal Hospital
Calow, Top Road, Chesterfield, Derbyshire, S44 5BLContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Not listened to at all
Rated 2 stars out of 5
by Adam Sutcliffe - Posted on 19 March 2024
I went to my gp 3 weeks ago with severe testicular pain I was given a letter an told to go straight into the hospital An signed in to Same day surgical s Dec they was really good and really caring took me for a ultrasound scan that it was understood I had a varicose vein issue I was then given pain relief when I returned to my ward I then seen by a doctor who told me about the actions that they can take against it for me and told I was to get a letter for an appointment to see how to go about and discus how it could affect fertility and get a few samples from me … witch I attended today 19/03/2024 1.30 With a doctor I told him my concerns on the pain that has got worse an worse over the last few weeks told him I wanted action taken against it has I’m a sole provider in my home I have 2 children an a partner who I provide for (self employed) 1 . I was never spoken to about fertility at all 2. He didn’t seem interested at all about how much discomfort I was in or how bad a place my life had become because of this issue I had 3. Told me that he doesn’t see any kind of issue with my testicle with doing any scans of any kind (didn’t take any blood either) I understand that the NHS have people in worse situations than me but I wouldn’t be off work not being able to walk far not being able to drive through (meds) I hope that I get some kind of reassurance that I can have action taken on my situation. Really didn’t feel like he cared or listened to my stressful position I apologise if I’m coming across rude But I know somethings wrong with my own body and it’s not being dealt with properly has before when the first time I pay my national insurance an taxes same has everyone else I’m very upset how this is progressing Please help me
Visited Urology on March 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled A & E Admission
Rated 5 stars out of 5
by David Scrivener - Posted on 22 March 2024
I was taken by ambulance to Chesterfield Royal Hospital following an accident involving major trauma to my lower leg. Despite its being a Saturday night, I was taken into A & E promptly without waiting in the ambulance. I had to wait a short while before being taken into a bay and being assessed. Having had an x-ray and a temporary cast I was taken onto the ward without having to wait in a corridor. Contrary to the horror stories one sees in the news, I thought the organisation of my admission was handled very efficiently.
Visited Accident and emergency services on February 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Endocrinology ignorant of autistic patient needs
Rated 1 star out of 5
by Andy - Posted on 06 March 2024
I have been attempting to get some important information from the Endocrinology department all week and they are not responding. I have contacted the Patient Experience Team who have contacted the department on my behalf to be fair to them; however, the Endocrinology department still refuse to meet my needs as an autistic patient and provide the information I require, to establish clarity and certainty due to me having a compulsion for completion and to ultimately alleviate psychological distress and avoidable harm. My needs are inordinately simple to meet and yet the Endocrinology department, along with the hospital trust in general are alarmingly ignorant to the needs of autistic patients and significant training and improvements in this area is needed before somebody pursues a class action against them. I am not looking forward to my Endocrinology appointment, when I finally find out when it is! If my experience in this review is the norm for demonstrable standards of professionalism, support and communication from Endocrinology towards a patient with specific needs due to autism, then I have reservations regarding their clinical acumen and competence and how this will impact my healthcare. Please sort it out Chesterfield Hospital. Autistic patients have specific needs that must be met by law so start meeting them and start raising your game because autistic patients aren't going to put up with this any longer.
Visited Endocrinology and Metabolic Medicine on February 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Brilliant Physiotherapy
Rated 5 stars out of 5
by Barry - Posted on 27 February 2024
After being lucky enough to have been paralysed for the second time in January 2023 upon being discharged from Derby Rehabilitation I was referred to the Neurological Physiotherapy department at Chesterfield Royal Hospital. The Neurological physiotherapist was put in charge of my recovery, and the help, knowledge, and confidence that was instilled in me was incredible. To recover from a second paralysis I thought would be beyond possible as I am not a spring chicken but my physiotherapist was confident that I would walk again. The physiotherapist was correct, I'm stunned at the progress I've made but it's down to the skill and persistence of the brilliant physiotherapist. My treatment by the Hospital and all the staff I've met has been exemplary, I cannot praise everyone enough.
Visited Physiotherapy on February 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Roy - Posted on 11 March 2024
We would like share our grateful appreciation for the wonderful care Roy received when he was admitted following heart failure. All the staff, in every Department, were so professional, caring and considerate and it is only because of this Roy is now at home on the way to what we hope will be a full recovery.
Visited Intensive Care on January 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Long wait but caring staff in Chesterfield A&E
by The Boxer - Posted on 22 January 2024
After my third visit to my surgery, I was referred to A&E and arrived about 1.00pm. Having registered my attendance I saw the 9hrs 30mins wait time. I felt horrendous and was in two minds to cancel and go home but decided to sit it out. The doctor referred me as my oxygen level was very low and I was exhausted having had my symptoms since October 2023. I was given oxygen and a nebuliser and arrived at EMU at 2350hours from 1pm. The staff were very caring and informative but the whole system needs to be addressed before it collapses. We have got a situation now where people cannot define what Accident & Emergency really means. I do sympathise with the staff, they've been left out in the cold and the situation must be addressed before they all reach breaking point.
Visited January 2024
Provided by Care opinion
Chesterfield Royal Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Debbie M - Posted on 17 February 2024
I have nothing but praise and thanks for the care I am receiving currently. All staff have kept me informed, they have been friendly and caring and all appointments have been timely, with exceptional follow up. I am so grateful for the care I continue to receive and cannot thank the staff enough..
Visited Breast cancer services on January 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled holywell day ward
Rated 5 stars out of 5
by marjorie bosworth - Posted on 24 January 2024
On the 22nd January 2024 . I was admitted into holywell day ward for surgery . The care I received was amazing . Also I cant praise the staff enough in the operating theatre and the recovery ward . Everybody was so kind and caring .Thank you
Visited Don't know on January 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Busy a and e
Rated 5 stars out of 5
by Jean Oneill - Posted on 16 January 2024
Arrived at the department with suspected broken ankle. Left unaccompanied by very helpful neighbour who had other family commitments of her own. quite quickly Seen by a nurse practitioner, who filled me with confidence. Necessitated 3 three trips to x ray and visit to plaster room. Because I was unaccompanied clinical staff had to transport me between departments. Very grateful for this but felt guilty that I was taking staff away from clinical duties. A consultation was also arranged with physio and ot to assess my ability to cope at home Although I was in an and e for several hours I was very Impressed with the whole experience. I was particularly impressed by the nurse practitioner who co ordinated the whole experience. Staff were under enormous pressure but remained calm and focused. Very positive experience Thank you
Visited Accident and emergency services on January 2024
Chesterfield Royal Hospital has not yet replied.
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Review titled Caring Professional Team
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
My elderly dad had some problems with a tooth which had been embedded in his gum for over 50 years. The team at maxillofacial where amazing. They really took care of my dad and put us both at ease. I can't thank them enough for taking care and looking after my 88 year old dad. They are a credit to Chesterfield Royal hospital.
Visited Oral and Maxillofacial Surgery on December 2023
Review titled Chesterfield Royal Hospital
Replied on 02 January 2024
Thank you for taking the time to pass on the lovely feedback and I will ensure that the Maxillofacial team are aware of your kind comments and I do hope that your dad is feeling better now! Rachel Walker - Patient Experience Advisor
Provided by Care opinion
Information supplied by Chesterfield Royal Hospital NHS Foundation Trust