Chorley and South Ribble Hospital
Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Carol Wood - Posted on 02 August 2022
I attended Chorley Breast Clinic yesterday. I was given a manual examination, mammogram, ultrasound and biopsy. The staff were all very professional, whilst showing warmth and kindness. Excellent service. Thank you.
Visited Breast cancer services on August 2022
Review titled Chorley and South Ribble Hospital
Replied on 17 August 2022
Good evening and thank you for your kind feedback. Thank you for taking the time to let us know about your experience, and can give assurance that your comments will be shared with the team. Take care
Provided by Care opinion
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Review titled Surprise Visit Chorley Medical Assessment Centre.
Rated 5 stars out of 5
by JJM - Posted on 24 August 2022
It was a surprise to find myself in Chorley Medical Assessment Unit after a visit to our locum doctor who thought my breathlessness should be checked over. After a battery of tests it was shown that my heart was not pumping properly and I was retaining body water. During my time on Medical Assessment (and on Hazelwood) I was very well cared for by all staff. The food was good and we all coped with the extreme heat during those 5 days. After many tests I was allowed home with some changes in my daily tablets. I had also lost 9 pounds in weight - can't be bad! Water gone! An unexpected stay, but I had improved considerably.
Visited General Medicine on August 2022
Chorley and South Ribble Hospital has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 08 September 2022
I am utterly appalled to find that having reduced the hours of service that Chorley A and E will now also not treat anyone under the age of 18. Instead we had to wait many hours in Preston which was overwhelmed.
Visited Accident and emergency services on August 2022
Review titled Chorley and South Ribble Hospital
Replied on 18 September 2022
Good evening and thank you for taking the time to provide your feedback. Should you wish us to look into this matter further please contact our Patient Experience and PALS team by emailing PALS@lthtr.nhs.uk or calling 07591 988962 Take care
Provided by Care opinion
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Review titled Awful structure
by Anonymous - Posted on 11 August 2022
The staff had no knowledge of who came in at what time and who was due to be seen. Waiting for a midwife appointment for an hour and a half. People were coming in way after others and getting seen first. Staff bickering about the organisation
Visited Maternity services on August 2022
Review titled Chorley and South Ribble Hospital
Replied on 17 August 2022
Good evening and thank you for taking the time to provide your feedback. I am sorry to note your recent experience when attending for your appointment recently Please contact our Patient Experience and PALS team via email PALS@lthtr.nhs.uk or by calling 07591 988962 should you wish us to look into this matter further. Take care
Provided by Care opinion
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Review titled CT scan side effects
Rated 5 stars out of 5
by Meg Davies - Posted on 06 July 2022
Yesterday I had a scan. I was seen exactly on time by staff who were kind, gentle and efficient. 10/10 for the nurse who put in the canula totally painlessly. On my way home I began to feel faint and cold; had I been driving there would have been an accident. I wasn't asked to wait at the hospital for 1 hour, as some websites recommend. When I reached home,I lay on the sofa wrapped in a duvet and thick blanket, wearing thick woolly coat for some hours, and still felt cold. It was a scary experience. I assume it was a reaction to the contrast medium.
Visited Don't know on July 2022
Review titled Chorley and South Ribble Hospital
Replied on 16 July 2022
Thank you for taking the time to make us aware of your recent experience. We would be more than happy to discuss this matter further with you. If you wish to contact us to discuss this matter further then please do so on 07591988962 or via email PALS@lthtr.nhs.uk Take care and stay safe
Provided by Care opinion
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Review titled Wonderful department
Rated 5 stars out of 5
by Lucy - Posted on 15 July 2022
I have to have an annual skin cancer check, I have had this at a hospital closer to my home but they discharged me after the first one (?) Chorley Dermatology were absolutely amazing. I arrived on time and barely had chance to sit in the waiting room before I was called in. I was pleased to see that the waiting room was well ventilated as I am clinically extremely vulnerable to Covid and this was my first face to face appointment. Also pleased to see masks were required. The nurse was lovely and friendly and soon sorted me with a gown. The doctor gave me a full and thorough examination and put my fears to rest. She had a wonderful calm demeanour and gave me details of a leaflet to look for and education around skin cancer. I was in and out in under half an hour so didn’t need to pay for the car park, but I’d say I spent at least 25 minutes of that with the staff. I am so grateful. Before I even got home I had a text with an appointment for next year - absolutely amazing department and I am so impressed, thank you!
Visited Dermatology on July 2022
Review titled Chorley and South Ribble Hospital
Replied on 17 August 2022
Good evening and thank you for your kind feedback. Thank you for taking the time to let us know about your experience. I can give assurance that your comments will be shared with the department. Take care
Provided by Care opinion
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust