Colchester Hospital
Turner Road, Colchester, Essex, CO4 5JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful end of life care
Rated 5 stars out of 5
by Gilly - Posted on 16 September 2024
All the staff who were involved with our Mum’s care on EAU + Tiptree ward were wonderful. We were listened to by Dr’s + all nursing staff + we could not have wished for her to have any better care throughout her 6 days in hospital. My brother + I were also well looked after too! Thank you everyone who was involved - you know who you are! 🥰 Keep up your very good work. With love + thanks Gilly
Visited Geriatric Medicine on September 2024
Colchester Hospital has not yet replied.
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Review titled Superb care and attention
Rated 5 stars out of 5
by Stephen Palfreman - Posted on 02 October 2024
I was advised by 111 to visit the hospital on 23 Sep and from the moment I entered the hospital, to the moment I was discharged on 26 Sep, I was treated with exceptional care and respect by all members of staff.
Visited Accident and emergency services on September 2024
Colchester Hospital has not yet replied.
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Review titled Exceptional care
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2024
My wife and I were taken to A&E by a very pleasant and professional ambulance crew at approximately 6pm yesterday (Saturday 28th September). It was clear that the unit was extremely busy. My wife was transferred to a hospital trolley and placed in a corridor where a number of people were already waiting on trolleys. We were both extremely impressed with all the staff that we came into contact. Despite being clearly under pressure the service and treatment that my wife received was exceptional. My wife was wheeled into a bay for various functions and then returned to the corridor where she still received treatment from the nurse who remained in the corridor. The consultant introduced himself to us fairly early on and reassured us both with his early diagnosis. He advised us that we might expect a stay of 2 to 3 hours ‘minimum!’ He was fairly accurate as we were out in just over three hours! At no time did we feel that we were not receiving exceptional treatment. A first class team. Thank you all.
Visited Accident and emergency services on September 2024
Colchester Hospital has not yet replied.
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Review titled Small op to remove a potential cancerous growth on my ear
Rated 1 star out of 5
by James William Spencer-Gray - Posted on 12 September 2024
I have nothing but praise for the kindness, gentleness and professionalism of the staff of the Elmstead Day Unit. It is impossible to consider I could have had better treatment anywhere else and I was highly impressed by all. The staff went out of their way to ensure you were as relaxed and calm as one could hope for.
Visited Plastic surgery on September 2024
Colchester Hospital has not yet replied.
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Review titled Impossible to communicate with EAU
Rated 2 stars out of 5
by Anonymous - Posted on 05 September 2024
My elderly mother was admitted to the EAU - getting a status on her condition was absolutely impossible as nobody would answer the phone over two days. I understand it is a busy department, but there really needs to be better methods of communicating (maybe a receptionist?)
Visited Accident and emergency services on September 2024
Colchester Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2024
I have to say a big thank you to the very kind gentleman who saw to my granddaughter with her injury and he knew exactly how to speak to a teenager who didn’t really want to be there, I am very grateful
Visited Accident and emergency services on September 2024
Colchester Hospital has not yet replied.
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Review titled Exceptional care
Rated 4 stars out of 5
by Charlie Oughton - Posted on 09 September 2024
On a visit to see my grandad. Him, my nan and I received an amazing level of care on the 9.9.2024 from a lovely nurse. After finding out that it was my nans birthday she went and brought my nan some flowers and chocolates which is something she’ll never forget because her actions was so thoughtful. She was also amazing with my grandad with distractions when needed when they were doing his obs. Definitely need more workers like her within the NHS. your care will never be forgotten by me and my nan. S u s a n n a you will never be forgotten
Visited Major trauma on September 2024
Colchester Hospital has not yet replied.
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Review titled Life savers .
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
The urology department , the consultant and nurses , who i wish I could name and personal thank , and the whole team are absolutely amazing. They have saved a life and are sensitive , kind caring and understanding at an extremely stressful time .Cannot ever thank them enough .
Visited Urology on August 2024
Colchester Hospital has not yet replied.
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Review titled Wait times not good enough
Rated 3 stars out of 5
by Anonymous - Posted on 29 August 2024
Being told to go to maternity triage to see someone is fine, but I've only ever experienced the waiting times in the very small waiting area to be 4 hours or more, on multiple occasions, which has been a shared experience with women I've spoken to in there. The staff are doing their best but this standard isn't acceptable in my opinion. There is a sign on the wall that reads '6 women spent longer than 6 hours in triage this month' with a star next to it... This seems like an incredibly low bar to aim for as a positive and having heavily pregnant ladies wait this long isn't good enough.
Visited Maternity services on August 2024
Colchester Hospital has not yet replied.
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Review titled Wonderful people excellent facilities prompt actions
Rated 5 stars out of 5
by Kevin Robson - Posted on 16 August 2024
Admitted last night referred by 111 and clacton primary care From the moment I got here been meticulously and expertly looked after Intravenous antibiotics administered Swelling and discomfort reduces A fantastic set of staff Clean and welcoming Hearing about good interventions all around me
Visited Accident and emergency services on August 2024
Colchester Hospital has not yet replied.
Information supplied by East Suffolk and North Essex NHS Foundation Trust