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Colchester Hospital

Turner Road, Colchester, Essex, CO4 5JL

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Colchester Hospital.


Reviews

Displaying 11 to 20 of 148

  1. Review titled Impossible to communicate with EAU

    Rated 2 stars out of 5

    by Anonymous - Posted on 05 September 2024

    My elderly mother was admitted to the EAU - getting a status on her condition was absolutely impossible as nobody would answer the phone over two days. I understand it is a busy department, but there really needs to be better methods of communicating (maybe a receptionist?)

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  2. Review titled Amazing care

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 September 2024

    I have to say a big thank you to the very kind gentleman who saw to my granddaughter with her injury and he knew exactly how to speak to a teenager who didn’t really want to be there, I am very grateful

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  3. Review titled Exceptional care

    Rated 4 stars out of 5

    by Charlie Oughton - Posted on 09 September 2024

    On a visit to see my grandad. Him, my nan and I received an amazing level of care on the 9.9.2024 from a lovely nurse. After finding out that it was my nans birthday she went and brought my nan some flowers and chocolates which is something she’ll never forget because her actions was so thoughtful. She was also amazing with my grandad with distractions when needed when they were doing his obs. Definitely need more workers like her within the NHS. your care will never be forgotten by me and my nan. S u s a n n a you will never be forgotten

    Visited Major trauma on September 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  4. Review titled Life savers .

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 August 2024

    The urology department , the consultant and nurses , who i wish I could name and personal thank , and the whole team are absolutely amazing. They have saved a life and are sensitive , kind caring and understanding at an extremely stressful time .Cannot ever thank them enough .

    Visited Urology on August 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  5. Review titled Wait times not good enough

    Rated 3 stars out of 5

    by Anonymous - Posted on 29 August 2024

    Being told to go to maternity triage to see someone is fine, but I've only ever experienced the waiting times in the very small waiting area to be 4 hours or more, on multiple occasions, which has been a shared experience with women I've spoken to in there. The staff are doing their best but this standard isn't acceptable in my opinion. There is a sign on the wall that reads '6 women spent longer than 6 hours in triage this month' with a star next to it... This seems like an incredibly low bar to aim for as a positive and having heavily pregnant ladies wait this long isn't good enough.

    Visited Maternity services on August 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  6. Review titled Wonderful people excellent facilities prompt actions

    Rated 5 stars out of 5

    by Kevin Robson - Posted on 16 August 2024

    Admitted last night referred by 111 and clacton primary care From the moment I got here been meticulously and expertly looked after Intravenous antibiotics administered Swelling and discomfort reduces A fantastic set of staff Clean and welcoming Hearing about good interventions all around me

    Visited Accident and emergency services on August 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  7. Review titled Very nice staff

    Rated 5 stars out of 5

    by Emma Jay - Posted on 25 August 2024

    Had an A&E admission followed by several hours on Amsdec. Staff were all very friendly, kind and competent . Long wait for treatment but very impressed with everyone who helped me.

    Visited Accident and emergency services on August 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  8. Review titled Great from admission to discharge.

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 August 2024

    I was admitted to Stanway ward for a hysterectomy. I was extremely anxious and from the moment I arrived everyone from the HCA (who was so kind to me) to the nurses, anesthetist, his assistant, the consultant were all amazing. I could not fault my care one bit. I felt reassured and well looked after. The cleaning and food were great. I came away well informed, with a number to call should I have any concerns. Even saw a physio before leaving. Great care, great service. Thank you Stanway Ward.

    Visited Gynaecology on August 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  9. Review titled Excellent, prompt service

    Rated 5 stars out of 5

    by Paul Dawson - Posted on 10 July 2024

    I cannot believe the service we receiced today. I brought my daughter to outpatients for an 11 o'clock appointment. She was seen by 10 past eleven, had her plaster cast replaced, saw a doctor and we were back in the car by 11.45. Unbelieveable. This is a shing example of what the NHS should be. If we had gone to Basildon Hospital. no doubt we would still be sitting there. Well done and heartfelt thanks. X

    Visited Major trauma on July 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.


  10. Review titled Excellent caring staff

    Rated 5 stars out of 5

    by Laurel - Posted on 30 July 2024

    My wife finished her 25 treatments of radiotherapy yesterday in the radiotherapy Centre at Colchester hospital and rang the bell. From the receptionist who was exceptionally helpful and all the staff who were so kind and professional making a difficult time pleasantly bearable. They were all an absolute credit to the hospital.

    Visited Prostate Cancer Service on July 2024

    Report as unsuitable

    Colchester Hospital has not yet replied.




Information supplied by East Suffolk and North Essex NHS Foundation Trust