Colchester Hospital
Turner Road, Colchester, Essex, CO4 5JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled The staff
Rated 5 stars out of 5
by Natalie Baulch - Posted on 13 July 2024
I had my baby at Colchester Hospital and despite the fact my birth wasn’t ideal the staff made this experience 10 times better! They are so lovely and patient and will drop everything to help you out. From the labour ward to the birthing suites to the theatre unit, they make you feel calm by being so in control of every situation and by being the friendliest kindest souls I’ve ever met! I can’t boast about all the staff in the maternity unit enough! What a dream they are and thank you all for helping me deliver safely my beautiful baby!
Visited Maternity services on July 2024
Colchester Hospital has not yet replied.
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Review titled Torture for patients
by Anonymous - Posted on 16 July 2024
The staff work their socks off and the stress they're under is huge. The set up is inhumane. People queuing up in a vestibule crowded with people sitting in wheelchairs trying to fill out a form when you're feeling like death is just so wrong. I know the nursing staff and receptionist are working really hard, but there's no smiles, no compassion, no gentleness. People in A&E are feeling at their worst, scared, maybe in pain. They have loud music blaring which is the last thing you want when you're feeling terrible. If you work in a hospital dealing with people in any way then smiling, kindness and understanding should be part of the job but that's definitely not the culture in this department. The doctors were better at this in my experience though. I know the job is really stressful and you have to put on a shell to some degree to protected yourself but please don't abandon kindness. Seeing such elderly people or very sick people with nowhere to lie down for hours when they were suffering so much broke my heart. Surely we should set higher standards for how we treat patients.
Visited Accident and emergency services on July 2024
Colchester Hospital has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Michael Timms - Posted on 05 August 2024
Arriving at A&E to discharge the treatment I received was exemplary. I went to A&E complaining of a tingling sensation. I was triaged taken, to A&E where I was given a ECG. From there I was sent to have a head scan, after bloods were taken. After the head scan I was given the results of the above by a doctor who informed me everything was ok. The doctor arranged, through my GP practice, an appointment with a physiotherapist and recommended an MRI scan. During the whole process I was treated with dignity and kindness. I believe our NHS is a magnificent institution, staffed by tremendous caring staff.
Visited Accident and emergency services on July 2024
Colchester Hospital has not yet replied.
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Review titled Elective Care Get 5 Stars
Rated 5 stars out of 5
by Sean - Posted on 16 July 2024
I was very nervous about my surgery but the whole process was calm and well organised and the nursing staff were so nice. I also want to thank the anaesthetist and theatre staff who really put me at ease and made the experience much easier than it would have been. I have a lot of anxiety and I really appreciate their kindness. My surgeon was so reassuring and kind before and after my surgery. She could write a book on bedside manor.
Visited Don't know on July 2024
Colchester Hospital has not yet replied.
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Review titled DVT Ladies are awesome
Rated 5 stars out of 5
by Andrew C - Posted on 14 June 2024
The ladies who looked after me today in the DVT clinic and ultrasound scanning are wonderful, really friendly, reassuring, knowledgeable and professional. They are a real credit to the hospital and the NHS
Visited Haematology on June 2024
Colchester Hospital has not yet replied.
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Review titled Great staff at out patients dept.
Rated 5 stars out of 5
by Pauline Clarke - Posted on 17 May 2024
I’ve just come back from my out patients appointment where once again I have nothing but praise for all the efficient staff who make the whole experience as smooth as possible. The orthopaedic consultant that I’m not allowed to name specialises in knees. I’m a very lucky patient to have such wonderfully skilled professional doctors and nurse specialists. I worked in the hospital setting for 40 years, mostly as a nursing sister in Intensive Care and I’m fully aware of the pressure that hospital staff are under. A massive thank you to all, especially Mr A
Visited Orthopaedics on May 2024
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Colchester Hospital has not yet replied.
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Review titled Lovely caring people
Rated 5 stars out of 5
by Helen Manning - Posted on 11 May 2024
I attended A&E this week after a fall, the staff there are amazing working under stressful conditions, they are doing everything to help people. They were all good and had some very difficult people to deal with. I can’t praise them enough
Visited Accident and emergency services on May 2024
Colchester Hospital has not yet replied.
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Review titled Incredible service
Rated 5 stars out of 5
by Charlotte - Posted on 09 May 2024
My son had his follow up appointment for his eye. All of the nurses and Dr's he saw were incredible, they were so kind to him and gave him the best treatment. I am so grateful to all of them. Thank you !
Visited Don't know on May 2024
Colchester Hospital has not yet replied.
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Review titled Great care for elderly patient
Rated 5 stars out of 5
by Jane Ashmore - Posted on 28 May 2024
Just wanted to sing the praises of all the staff at A&E Colchester General Hospital after taking my 91 year old mother on Friday for a suspected blood clot. All of the staff were extremely friendly and professional and treated my mother with the utmost care and respect. I also observed a young doctor speaking to a very awkward patient and he dealt with them in an exemplary manner and was so concerned for their welfare despite obvious difficulties. He was a credit to the NHS. We don't get to hear enough positive reviews for our local hospital so I felt it was important to pass on my thoughts. Thank you and keep up the great work.
Visited Accident and emergency services on May 2024
Colchester Hospital has not yet replied.
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Review titled Not fit for the purpose
Rated 1 star out of 5
by Bahman - Posted on 11 May 2024
Gt caring individuals and carers let down by the way their system works. Every visit to the hospital is exhausting and always feel worse after leaving. Spend half day there to get blood test and come back next day and spend hours for blood transfusion which couldn't be done the day before as there was no doctor to prescribe it! Total time spent for this experience 10 hours. A Cancer patient in need of blood transfusion. Probably would have recovered if had rested at home in the first place.
Visited Don't know on May 2024
Colchester Hospital has not yet replied.
Information supplied by East Suffolk and North Essex NHS Foundation Trust