Colchester Hospital
Turner Road, Colchester, Essex, CO4 5JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
After a mistake of face to face appointment turned into telephone appointment I cant praise service enough and had treatment delivered by courier to my door. Very clear explanation if my condition by lady gynachologist
Visited Gynaecology on February 2024
Colchester Hospital has not yet replied.
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Review titled Terrible experience
by Anonymous - Posted on 31 March 2024
I had the misfortune of being admitted to Brightlingsea ward this year after a day on the Surgical assessment unit. To start with I was not listened to and ignored when I said that I could not sit up or stand and this resulted in collapsing on the unit when I was finally listened to. After seeing a Doctor on the unit that showed less no compassion and could hardly make the effort to speak with me! I was later moved to brightlingsea ward where it has to be said that the nurses were amazing and very kind and could not do enough for patients despite being run off their feet. The next day I was reviewed by the same Dr as the previous day and was not treated any better and was spoken too like I was a five year old. If it was not for the nursing staff on Brightlingsea ward the stay would have been terrible as the doctor had a negative attitude and no empathy for his patients. I was in tears during the consultation with him and was offered no support at all. All in all disappointed with the medical team on the ward!
Visited Don't know on February 2024
Colchester Hospital has not yet replied.
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Review titled Great care
Rated 4 stars out of 5
by Beth - Posted on 12 February 2024
I attended A&E today for my baby girl after being advised to do so by 111, on arrival A&E was rammed and on the door advertising a wait of 5 hours. My little lady was so well cared for. Even though it was clear everyone was incredibly busy, each member of staff we spoke to took time to check thoroughly and to make sure all bases had been covered. I had to ask for assistance before our name was called as I needed medication for my daughter and the nurse I stopped (even though she clearly was rushed off her feet) came straight away, helped me and was so cheerful about it. We were called in after 3 hours (less than we had originally been expecting) and were treated brilliantly, I left with all the medication I needed for my daughter and am incredibly grateful for the service and help we received.
Visited Accident and emergency services on February 2024
Colchester Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Mrs l. Mckenzie - Posted on 07 March 2024
My dad has been looked after for the last two weeks by doctors nurses health care workers on Birch ward. My dad an I just want to say a huge thank you to you all. Lovely smiles kindness nothing to much trouble even when they have been rushed off their feet. You’re all angels. Once again a big thank you to every one that helped my dad get better.
Visited Geriatric Medicine on February 2024
Colchester Hospital has not yet replied.
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Review titled Amazing midwife’s
Rated 5 stars out of 5
by Grace bannister - Posted on 07 June 2024
Starting from the start of my pregnancy journey I could not fault the maternity services at all. I was cared for with respect and compassion as I started my labour in the morning. I was given open choices about my birth and was given respect with these desicions. I can honestly say if it weren’t for the midwife’s I don’t know how I would’ve done it. I also had a student midwife deliver my child and she was absolutely amazing. I was coached all the way through and had someone with me constantly through the whole process. I will never forget them x
Visited Maternity services on February 2024
Colchester Hospital has not yet replied.
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Review titled Kept in a narrow corridor
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2024
I was admitted for diabetes, and the staff were wonderful, but I’m very concerned that I was placed in the main corridor of Nayland ward. I am on the autism spectrum and felt exposed as everyone and everything came past . I was offered food but had to refuse it as there was no table to put it on . Have eating issues and I can’t eat infront of everyone, I did ask for fortisip as it’s on my prescription but I was never given any. It’s so important to eat when you’re having insulin injections. It was like something out of a comedy, I was upset as they had someone who Swas infectious brought up and the side room wasn’t ready so the bed was right in front of me for 10 minutes so I was worried as in extremely clinically vulnerable. Someone had died so they put me somewhere in the dark infront of the male bay while they moved the body. I was taken up from an and e and left in a wheelchair for 2 hours which left me in agony as I have arthritis in my knee and back. I felt so exposed with no privacy. The staff were kind and tried to make the best of it . It’s ridiculous how can you eat when you have nowhere to put your food? I’m diabetic
Visited Inpatient Diabetes on January 2024
Colchester Hospital has not yet replied.
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Review titled Long hours wait,not enough staff.
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2024
Attended maternity triage twice with my 39 + weeks partner. We have reached the department before 3pm and got to see a doctor at 21.30, and the second time we attended was we reached at 3pm, was put on monitoring at 6pm and waited until 23:00 for a doctor review but we could wait any longer as we were told there's only one doctor on duty and currently attending a ceasarean operation. My partner was attending triage due to bleeding( when woken up in the morning however stopped bleeding after that) she was there to make sure that everything is ok. She was put on monitor 3 hours but waited 5 hours and there was still no doctors to review.(though my partner was asked to remove my pants ready to be seen) Maternity triage in Colchester is not very comfortable to sit around especially long long long hours . Not enough space . Under staff . Staffs were lovely but there wasn't enough staff at all . Felt sorry for all mothers who suffers instead of having a great journey delivery.
Visited Maternity services on January 2024
Colchester Hospital has not yet replied.
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Review titled Unable to get support
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2024
I have an autistic spectrum diagnosis and i feel this leads me to recive a poor service. I would hope to access the hospital learning disabilities and asd nurse, but the lady is always too busy to offer any support in dealing with the different departments ( I have multiple disabilities).she is unfortunately often too busy to return calls and I have been left feeling vulnerable as I have no family to support me. I dread comming to hospital, I find things that others find easy impossible due to my communication problems and feel let down by the one person who is employed to help.
Visited Don't know on January 2024
Colchester Hospital has not yet replied.
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Review titled Professional, Caring Dr and Keyworker
Rated 5 stars out of 5
by Tracey Brittain - Posted on 19 January 2024
We would like to thank the Consultant and Key Worker within the Lymphoma Team at Colchester Hospital as well as the Dr at our Drs Surgery, for their professionalism and care they provided to our son when we attended the Lymphoma Department this week. Both the Consultant and Keyworker were supportive, friendly and very easy to talk to and explained everything to us. The Department was also very calm, relaxed, bright and clean and respectful, which goes a long way in terms of possibly dealing with bad news. Thank you again and if we were able to write the names of the people involved, we would.
Visited Haematology on January 2024
Review titled Colchester Hospital
Replied on 22 January 2024
Thank you for taking the time to leave your kind words which I have passed onto the Lymphoma Team. It is good to hear that the staff and the surroundings had such a positive impact for you all at what can be a difficult time. Many thanks
Provided by Care opinion
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Review titled pleasant staff
Rated 5 stars out of 5
by pauline ann shrubb - Posted on 05 January 2024
I had my hip replaced on the 2nd of january all the nurses, doctors and other staff were excellent very polite and courteous and so helpful a big thank you all.
Visited Orthopaedics on January 2024
Review titled Colchester Hospital
Replied on 09 January 2024
Thank you for taking the time to leave you comments which I have passed onto the surgery team. I hope you are continuing to make a good recovery at home. Many thanks
Provided by Care opinion
Information supplied by East Suffolk and North Essex NHS Foundation Trust