Darlington Memorial Hospital
Hollyhurst Road, Darlington, County Durham, DL3 6HXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Ben Wood - Posted on 06 April 2023
I came to A&E with a head injury sustained playing football. I was seen by a nurse after 15 minutes and explained my situation, she went out of her way to help me. I was seen around 15-20 minutes later by another nurse who put staples into my head and given a lot of information which was great. I can’t thank the staff enough, both the young lady who saw me initially and the lady who put the staples in. I was in and out if A&E in less than an hour. Thank you. B.Wood
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Philip Crawford - Posted on 12 April 2023
I was taken in with chest pain shortness of breath swollen leg abdominal pain I was crearly unwell the nurses again I couldn't fault but the way I was treated yet again by a doctor was awful I had one blood test then told oh all is ok you can go nothing else was checked he wouldn't listen to me at all I was unwell sent home to my disabled wife who was worried about me stumbleing Incase I fell this doctor was aware of this risk too This hospital is unsafe to visit if your unwell I'm raising a complaint with the GMC and ombudsman I'm not letting this go I still have chest pain now and I'm scared to present myself at this hospital again
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Carer experience x2 visits
Rated 4 stars out of 5
by Keith Appleby - Posted on 23 April 2023
Was great having a health care assistant in the dept doing ops and responding as required 1st visit was a really positive experience The 2nd visit was marked by the triage sisters attitude don't think in 42 years in the NHS I ever cut a carer off so abruptly either as a ward manager, clinical nurse manager, general manager or head of clinical pathways as she cut me off but I held my tongue so my partners care was not effected. ENT staff, reception and majority of A&E staff was outstanding efficient caring and professional but I will certainly remember the negative experience. But overall a great experience
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Great patient experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2023
I did have to wait nearly 4 months for this appointment. However, I had a very positive experience at the ophthalmology outpatient department today. Because patients can be there a while, a free hot drink was offered which was well received by patients . The ophthalmologist explained my diagnosis in a way which was easy for me to understand . He gave time for me to ask questions and gave me some helpful advice. All the staff in the department were friendly and explained what they were doing. It was my first time at the clinic and I was anxious, but the staff were great.Thank you
Visited Ophthalmology on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Shocking hospital
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
After attending a and e department 10 hours and 47 minutes and still waiting for an 81 year old lady is not acceptable. I would suggest this hospital is either closed down or they all go back to school and learn management skills . This review was written whilst still waiting to be seen . I understand the NHS is under pressure but this goes beyond ridiculous.
Visited Accident and emergency services on March 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Exemplary practice
Rated 5 stars out of 5
by Jan Sargeant - Posted on 28 March 2023
Admitted from A&E to ward 34 at the weekend. Treated promptly and with immense care by nurses and doctors in A&E, who really seem to know how and when to prioritise patients in ways other than red tape charts. The nurses and doctors on ward 34 were equally impressive. They were so caring, and never made any patient feel like they were a nuisance or an inconvenience. They ran thorough tests over a weekend - unheard of in my local hospital - and followed up on the Monday. Consultants who are able to listen to patients as if they are people and they can think outside the box. I was so impressed by this place that I’ve requested a transfer from my local hospital to their opthamology/eye clinic in spite of a round trip of 154 miles. Thank you, Darlington Hospital.
Visited Don't know on March 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Saved my Brother's Life
Rated 5 stars out of 5
by Emma Hamilton-Paulley - Posted on 29 March 2023
I am so grateful for the amazing team at Darlington hospital particularly Paramedics and a&e. My brother was very poorly thought we were going to loose him never ever been so scared in all my life. Thank you to all staff you are angels on earth. You deserve pay rises and more. So grateful to medicine and God for blessing you all with such amazing skills. Thank you from the bottom of my heart. Long may Darlington hospital have an a&e and be staffed with such wonderful heros. Xxx
Visited Accident and emergency services on March 2023
Darlington Memorial Hospital has not yet replied.
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Review titled nurses
Rated 1 star out of 5
by Anonymous - Posted on 18 May 2023
i am shy and need a bit of privicy and male when asking for a male nurse they do not have one, they treated my very badly after had op still waiting for a call on follow up 12 weeks now i total wish i had not gone to hospital, will never go back.
Visited Colorectal cancer services on March 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Best day surgery team ever
Rated 5 stars out of 5
by Jennifer Ruston - Posted on 11 February 2023
Everyone in the waiting room was treated as if they were the omly one who mattered. The team worked together seamlessly. They made each person feel as if they really cared about them and took away any fears we might have had. From reception to leaving I was more impressed than I can put on paper here. Everything was explained in a caring manner from surgeon to staff nurse and her wonderful 'family' team. Many thanks to you all.
Visited General Surgery on February 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Philip crawford - Posted on 27 February 2023
It's a difficult one I arrived at ambulance drop off yesterday 26/02/2023 the nurses and staff have a first class service I couldn't fault them one bit However the doctor I seen called aaron didn't treat me to well at all on he was pleasant and polite but sent me home unwell because my bloods was ok I'm not well at all in unsteady on my feet keep stumbling my bp was very low I needed to be admitted this doctor discharged me he never told any staff I had to explain to a nurse in not very happy that I may have to come in again because of this doctor I'm thinking of going to the gmc
Visited Accident and emergency services on February 2023
Darlington Memorial Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust