Darlington Memorial Hospital
Hollyhurst Road, Darlington, County Durham, DL3 6HXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled The Professionals
Rated 5 stars out of 5
by jean arnold - Posted on 18 June 2023
Paramedics on duty, Memorial Hospital 11-6-2023 ., 9am, many thanks for your Professional care,, in attending to mr cyril Arnold,, who collapsed outside of Accident and Emergency , very grateful for your help, jean arnold.
Visited Accident and emergency services on June 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2023
This department is exceptional in the care that it provides. Unfortunately, the struggle to get to the department is unacceptable. Trying to park a car at this hospital leaves patients traumatised. Surely something can be done about members of the public who use this car park daily when they are car sharing and have no appointment or connection with anyone who has an appointment at the hospital.
Visited Ophthalmology on May 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Christine smith - Posted on 16 May 2023
I attended A/E on the 25/4/23 after sustaining a distal radial fracture ,whilst on holiday in Egypt, within 15 mins arrival in the department I was seen by a Practioner sent to X-ray and then informed by the practioner that orthopaedics had seen the X-rays and I required surgery, was given appointment in the fracture clinic on the 26/4/23, where I saw a surgeon who explained what procedure they would be doing , I also had a ECG and bloods taken at this appointment, , on the evening of the 27/4/23 I was contacted by a clinical nurse practitioner advising me that I was listed for surgery the following day.I duly attended on Friday the 28/4/23 and spent all day waiting to go to theatre only to be told at 4.45 it was cancelled due to complications with the previous patient, this happens, I was contacted on the Friday evening and informed I was on the list for Saturday 29/4/24 , surgery was performed under a total nerve block , my wrist was pinned and plated, the care from all members of the care team from surgeons through to all nursing staff has been outstanding,10 out 10
Visited Orthopaedics on May 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Robert Morris - Posted on 03 June 2023
Arrived at A&E following a collapse. From the reception staff to the doctor on my hospital journey I was treated with care and respect. I did have to wait a long time for a bed but this is unfortunately normal practice within all of the NHS and is out of the control of the employees. I had extensive tests and my observations were taken on a regular basis. The care was first class from all who worked there under very difficult conditions for them with some very difficult and complex patients arriving accompanied by Police who needed backup. I applaud them all.
Visited Accident and emergency services on May 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Lack of Care
Rated 1 star out of 5
by Garry Edkins - Posted on 12 May 2023
My dad spent ten days in Darlington Memorial and he was in a worse condition than when he went in. He was catheterised for no reason but to make things easier for medical staff. His eating habits were not monitored and I had to bring him food in just so that he could eat. After several blood tests that left him looking like a pin cushion, they had no diagnosis, even up to the point when I decided to bring him home as I was worried about his deteriorating health. On his release he was supposed to have an assessment regarding any help he would need at home, yet two weeks on we have heard nothing and every time I ring the Hospital I am promised a return call that never happens.
Visited Don't know on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Ben Wood - Posted on 06 April 2023
I came to A&E with a head injury sustained playing football. I was seen by a nurse after 15 minutes and explained my situation, she went out of her way to help me. I was seen around 15-20 minutes later by another nurse who put staples into my head and given a lot of information which was great. I can’t thank the staff enough, both the young lady who saw me initially and the lady who put the staples in. I was in and out if A&E in less than an hour. Thank you. B.Wood
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Philip Crawford - Posted on 12 April 2023
I was taken in with chest pain shortness of breath swollen leg abdominal pain I was crearly unwell the nurses again I couldn't fault but the way I was treated yet again by a doctor was awful I had one blood test then told oh all is ok you can go nothing else was checked he wouldn't listen to me at all I was unwell sent home to my disabled wife who was worried about me stumbleing Incase I fell this doctor was aware of this risk too This hospital is unsafe to visit if your unwell I'm raising a complaint with the GMC and ombudsman I'm not letting this go I still have chest pain now and I'm scared to present myself at this hospital again
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Carer experience x2 visits
Rated 4 stars out of 5
by Keith Appleby - Posted on 23 April 2023
Was great having a health care assistant in the dept doing ops and responding as required 1st visit was a really positive experience The 2nd visit was marked by the triage sisters attitude don't think in 42 years in the NHS I ever cut a carer off so abruptly either as a ward manager, clinical nurse manager, general manager or head of clinical pathways as she cut me off but I held my tongue so my partners care was not effected. ENT staff, reception and majority of A&E staff was outstanding efficient caring and professional but I will certainly remember the negative experience. But overall a great experience
Visited Accident and emergency services on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Great patient experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2023
I did have to wait nearly 4 months for this appointment. However, I had a very positive experience at the ophthalmology outpatient department today. Because patients can be there a while, a free hot drink was offered which was well received by patients . The ophthalmologist explained my diagnosis in a way which was easy for me to understand . He gave time for me to ask questions and gave me some helpful advice. All the staff in the department were friendly and explained what they were doing. It was my first time at the clinic and I was anxious, but the staff were great.Thank you
Visited Ophthalmology on April 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Shocking hospital
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
After attending a and e department 10 hours and 47 minutes and still waiting for an 81 year old lady is not acceptable. I would suggest this hospital is either closed down or they all go back to school and learn management skills . This review was written whilst still waiting to be seen . I understand the NHS is under pressure but this goes beyond ridiculous.
Visited Accident and emergency services on March 2023
Darlington Memorial Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust