Darlington Memorial Hospital
Hollyhurst Road, Darlington, County Durham, DL3 6HXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great
Rated 5 stars out of 5
by Philip crawford - Posted on 27 February 2023
It's a difficult one I arrived at ambulance drop off yesterday 26/02/2023 the nurses and staff have a first class service I couldn't fault them one bit However the doctor I seen called aaron didn't treat me to well at all on he was pleasant and polite but sent me home unwell because my bloods was ok I'm not well at all in unsteady on my feet keep stumbling my bp was very low I needed to be admitted this doctor discharged me he never told any staff I had to explain to a nurse in not very happy that I may have to come in again because of this doctor I'm thinking of going to the gmc
Visited Accident and emergency services on February 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Very professional care
Rated 5 stars out of 5
by Gillian Arger - Posted on 06 January 2023
I attended A&E this evening and all the staff, despite working under very difficult circumstances , were kind, caring and very professional . The treatment I received was first class. Thank you to all concerned.
Visited Accident and emergency services on January 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Excellent and prompt service
Rated 5 stars out of 5
by Andrew Ray - Posted on 13 January 2023
I was seen very quickly yesterday by staff who were efficient and friendly at all times. The service for all coming in seemed to be well organised. We always knew what would be happening next, and we were offered free sandwiches and tea while waiting for blood results to come back. My gratitude to all.
Visited Accident and emergency services on January 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Fantastic hospital
Rated 5 stars out of 5
by Kyle jolley - Posted on 01 February 2023
I was in for surgery on the afternoon of the 31/01/2023 for a lipoma removal from my abdomen. From when I arrived everyone was helpful. The surgery was a bit painful but everything went according to plan. The nurses, doctors and surgeons who helped me, need praising for the service they provide.
Visited General Surgery on January 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Amazing friendly and kid and considerate
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
My daughter who is just 17 years old came into the colonoscopy department today and the lady’s in this department went over and beyond for her. She has said it made it so much easier having doctors and nurses and other workers in the department that talk and be happy around them at such a awful worrisome time , thankyou so much to all of you we hope you get this message
Visited Gastrointestinal and Liver services on January 2023
Darlington Memorial Hospital has not yet replied.
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Review titled Bad food machines and restaurant
Rated 5 stars out of 5
by Ralph gauntlett - Posted on 10 December 2022
choice is really really sad, what foolish person decides what content, chocolate nuts etc etc etc, you ever heard of different food, something fresh I searched all floors try find something decent, me not a happy chappy, alas I know complaint will do nothing, but I complained. restaurant, hint what fool ,has it closed when possible busy perio starts, afternoons, breakfast yes, very important, but come on folks people visit in afternoons an patients like to wander with family to that sort stuff, and dare I say a lot more in afternoons surely it's worth a 3 month trial just so you get the lazy person off there bottoms when they decide close at 2 lol. Sorry, rant is over now time for update next year, lol
Visited Respiratory Medicine on December 2022
Darlington Memorial Hospital has not yet replied.
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Review titled Terrible experience in A&E
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2022
I attended the department after suffering from excruciating abdominal pain and sickness. I am dealing with ovarian cancer. I waited 8.5 hours to be seen extremely briefly by a clearly overstretched Dr. Three hours of my time in the waiting room was spent on my knees, crying and groaning from the pain I was in. At no point did a single member of the sparse 'nursing staff' ask if I was OK. I have spent several years of my life living and working overseas, some of this in so called developing countries. I have never witnessed such a poor standard of service and more importantly compassion. The staff on duty on the night of December 25th appeared heartless in their approach to a job that is fundamentally based on care. A truly shocking and frightening experience!
Visited Accident and emergency services on December 2022
Darlington Memorial Hospital has not yet replied.
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Review titled Awful Care!!
Rated 1 star out of 5
by Anonymous - Posted on 16 December 2022
Arrived early evening after speaking to 111 on behalf of my dad who had collapsed. 11.5 hour wait for a doctor! Couple tests done to be told it was something very serious. Told he was going to be admitted… 11am next day still awaiting bed… new staff to come on and tell us we no longer need admitting and it’s a case of vertigo. Didn’t get offered any drinks over night, didn’t check any observations overnight especially when it was a case of chest pain and fainting. Very poor experience. Sat there for nothing. Poor communication overall.
Visited Accident and emergency services on December 2022
Darlington Memorial Hospital has not yet replied.
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Review titled very user friendly
Rated 5 stars out of 5
by mr.alan crossling - Posted on 03 November 2022
Took my wife to ward 23 today would like to thank all the staff for being polite friendly and good at what they do a special thanks to the consultant who took the time to explain everything he is a credit to the NHS
Visited Ophthalmology on November 2022
Darlington Memorial Hospital has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Miles Burnage - Posted on 27 November 2022
Not sure I’ve selected the right service but, here goes! Appointment today with the Endoscopy unit for a colonoscopy! Spot on time! All formalities conducted efficiently and in a very friendly manner. Thorough examination by a very professional team, with the minimum of fuss and maximum information and consideration! Aftercare was excellent! All in all a proper professional and caring consultation! My profound thanks to all staff concerned!
Visited Colorectal cancer services on November 2022
Darlington Memorial Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust