Diana, Princess Of Wales Hospital
Scartho Road, Grimsby, DN33 2BAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thorough, skilled, compassionate
Rated 5 stars out of 5
by Polly Baxter - Posted on 08 November 2024
After a recent fall, I had cause to visit the A & E dept on 2 occasions at different times of the day. From the receptionist and the X Ray team to the nurses and the doctors, I was treated with care, dignity, and professionalism. I was very impressed by the doctors both of whom shared their diagnosis and their advice. A follow up to the eye clinic was equally professional, on time, on task, kind, supportive. Thank you to all involved.
Visited Accident and emergency services on November 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Shocking wait times
Rated 1 star out of 5
by Anonymous - Posted on 16 October 2024
Shocking, poor, I'd rather travel an hr to Hull for treatment. 10hrs waiting in an empty A & E with poor treatment given before being sent packing after less than 5mins of actual treatment.
Visited Accident and emergency services on October 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I was referred here to wait for an emergency surgery slot, the urgent care and gynaecology team at SDEC and everyone I saw throughout the hospital were absolutely amazing, I was treated with so much care and respect, they honestly couldn’t do enough. I am so grateful for the care that everyone gave me it made what my experience so much nicer and easier for me
Visited Urgent care centre on October 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Absolutely dread the thought of myself or a loved one falling ill.
by Sharon - Posted on 07 October 2024
Severely long waiting times. And although my blood pressure was sky high upon arrival. After 5 hours it still hadn't been checked again. I had an open and bleeding wound and possible bleeding inside my head after a 9 hour surgery 5 days before yet there was not even a seat for me to sit on for the 5 hours I was there right up until I self discharged and left without seeing a dr or a nurse, no drink or kind word after vomiting. No locks on toilet door. No toilet roll. And other peoples urine and vomit on the floors in the waiting room. Staff just standing about or shuffling their feet and doing nothing while patients were waiting hours for a simple paracetamol.! Stating that drs are just not wanting to see patients tonight.!! In 5 hours only 3 people were seen and that was in the final hour. Absolutely disgusting & disgraceful service to obviously ill & suffering people. No care whatsoever anymore. And certainly no hygiene whatsoever adhered to. Machines beeping and even when staff asked to sort them out still no one comes. Elderly people sleeping on hard chairs with vomit bowls in hand. Drunken people who seemed to be the only ones having their names called.. falling about the place. No wonder people are just staying at home to die.. even though I could have quite easily done myself harm by leaving, I knew I would still be better off. After being told it would be a minimum of another 12 hours to see a dr I knew I couldn’t physically stand for a moment longer.
Visited Accident and emergency services on October 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Perfect experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
I had an ultrasound scan this morning. The receptionist was very efficient,and the lady sonographer who performed the scan was excellent; she was friendly,made me feel relaxed and explained what was happening. All over in about 10 minutes.
Visited Diagnostic Endoscopy on October 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled 06.09.24 Treated with kindness, dignity and respect.
Rated 5 stars out of 5
by Canarygirl - Posted on 06 September 2024
I visited b1 ward today for an urgent hysteroscopy. Feeling emotional and unwell I was met with kindness not only by the nurses within the room but also the consultant. The consultant kept me well informed of all my options and the procedures he was undertaking. Keeping me informed at all times. I was treated with dignity and respect and the kindness of holding my hand by staff nurse when procedure was taking place. I have to return within three months for another procedure but this time I shall not be feeling uneasy knowing what to expect. Please give my upmost thanks to the staff involved today.
Visited Gynaecology on September 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Fabulous hospital and staff
Rated 5 stars out of 5
by Diane Ellis - Posted on 26 September 2024
Cannot thank the wonderful gynae surgeons doctors nurses in fact everyone for my marvellous care. Everyone was second to none .
Visited Gynaecology on September 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Chloe - Posted on 22 September 2024
My son has cystic fibrosis so is under the team at Sheffield, however he needed some bloods and swabs done and wasn’t in clinic at Sheffield for another few weeks. To save me from travelling to Sheffield, Grimsby children’s community team arranged the bloods and swabs here (he is under respiratory in Grimsby). The lead community nurse couldn’t have done more for us in relation to the cough swab and everything was done so quickly and handed over to other members of the team to ensure it was followed up. When the results were back the community HCA called on a weekend to let me know what the results were. The ward reg contacted Sheffield for a plan and updated me as soon as possible. It wasn’t left until a week day and I just felt so looked after by the whole team. When he needed his bloods taking the respiratory nurse came out to do them and informed me of the results hours later and contacted the Sheffield team to make them aware too. I could not be happier with how every member of the team have looked after my son and made each procedure easy and stress free. I hope this feedback reaches all involved and it’s shared with them how professional, compassionate and helpful they were.
Visited Children's & Adolescent Services on September 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Nicola Ibbertson - Posted on 12 August 2024
My dad was admitted as an emergency , abdo from arriving with no beds available he was taken care of with compassion dignity and respect, he was in so much pain within 24 hrs he had been scanned all necessary checks and operated on , the entire team were literally amazing , I would like to give a shout out to all the team in Hdu for there compassion support towards my dad you are all worth your weight in gold hope dpow no how lucky they are to have you know f I where to nominate a ward and surgical team for out standing care it would be yours Thankyou from his family xxxxx
Visited Emergency Abdominal Surgery on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Super care
Rated 5 stars out of 5
by Lucy - Posted on 21 August 2024
Mum was admitted to A&E Fit to Sit at the weekend following a fall at home. She received quick, caring and compassionate care. Reception staff were very helpful to us the family and all the staff we came in contact with were excellent. Well done Grimsby hospital and the NHS Thank you
Visited Accident and emergency services on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
Information supplied by Northern Lincolnshire and Goole NHS Foundation Trust