Diana, Princess Of Wales Hospital
Scartho Road, Grimsby, DN33 2BAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Outstanding care
Rated 5 stars out of 5
by Nicola Ibbertson - Posted on 12 August 2024
My dad was admitted as an emergency , abdo from arriving with no beds available he was taken care of with compassion dignity and respect, he was in so much pain within 24 hrs he had been scanned all necessary checks and operated on , the entire team were literally amazing , I would like to give a shout out to all the team in Hdu for there compassion support towards my dad you are all worth your weight in gold hope dpow no how lucky they are to have you know f I where to nominate a ward and surgical team for out standing care it would be yours Thankyou from his family xxxxx
Visited Emergency Abdominal Surgery on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Super care
Rated 5 stars out of 5
by Lucy - Posted on 21 August 2024
Mum was admitted to A&E Fit to Sit at the weekend following a fall at home. She received quick, caring and compassionate care. Reception staff were very helpful to us the family and all the staff we came in contact with were excellent. Well done Grimsby hospital and the NHS Thank you
Visited Accident and emergency services on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Orthopaedic Surgery
Rated 5 stars out of 5
by Jay - Posted on 30 August 2024
I injured my knee quite seriously last August 2023. I’ve had 2 mri scans one last year which showed I’d got tears in my meniscus, acl,mcl and bone marrow edema. I was under Mr O who was very thorough in explaining every injury that I’d done. After the 2nd mri in April this year, that showed that everything had cleared up apart from the meniscus and acl tears which had worsened. Thus I needed to have surgery. I had my surgery yesterday and the treatment from arriving at hospital at 07.15 the service was second to none. I went down for surgery at 08.40 having had visits prior to going to theatre from the nurse, Mr O, his registrar and the anaesthetist explaining everything that was going to happen. Everything went well and I was back home for 14.00. A special mention to Mr O’s secretary who in my eyes went above and beyond in her job. Keeping me updated on a regular basis and answered any questions that I had very clearly. She really is a credit to the hospital. The nurses on Orthopaedic’s were all very professional and friendly and coped well even when they were extremely busy and dealing with the odd obnoxious patient. I live in Lincoln, but if ever I required hospital treatment again, especially if it meant needing day surgery again, I would make The Princess of Wales Hospital my first choice. Thanks again.
Visited Orthopaedics on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Stella Gerrard - Posted on 24 August 2024
My husband had to go to A&E as a tooth extraction had left him with continuous bleeding gums and he was losing quite a bit of blood. The nurses and doctor in A&E were lovely. Lots of attention and care. The problem was sorted with great after advice. Left feeling confident and reassured, thanks everyone.
Visited Accident and emergency services on August 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Amazing nursing staff
Rated 5 stars out of 5
by Hayley - Posted on 23 July 2024
Nursing staff going above and beyond to make my mum comfortable and treating her with dignity and respect during 2 difficult procedures. The quality of care throughout, given by her consultant and department staff has been outstanding. Thank you.
Visited Gastrointestinal and Liver services on July 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Dead south - Posted on 14 June 2024
We attended the hospital today for a physio pre op for a hip replacement. The small group was great, very informative and left us feeling very positive about the up coming surgery. We left with aids that would help and met people that will most likely be on the same ward.
Visited Physiotherapy on June 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Susan Wren - Posted on 29 June 2024
The staff were kindness itself and very efficient. Every care was taken with the procedure to make it as comfortable as possible. Also the staff in the radioactive xray department, kind and caring.
Visited Cardiology on June 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Undignified & judgemental
Rated 2 stars out of 5
by Anonymous - Posted on 08 May 2024
Attended A&E today for persistent ear pain and not having slept well for over a week! GP already exercised & antibiotic medication for over a week unsuccessful. The response to myself was without uncertainty cold & judgemental. There was no kindness or warmth from the triage nurse or examining doctor both of ethnicity so maybe a cultural thing having lack of tolerance for my complaint???? As I am and was warm and polite. I was asked by triage nurse who looked at me blankly, why not go to GP. This was after id already having told her I'd been but continue to be in genuine pain despite using drops and pain killers. I was then left to wait for almost another hour for a simple prescription to be written! I cannot help but think 'punative'. Being a professional and having worked in the NHS for decades I know the basic standards that I should have recieved. Maybe staff are burnt out but no excuse for the service I recieved. Very disappointing, maybe more training in compassion needed....or there are plenty of super market jobs.
Visited Accident and emergency services on May 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Reassuring
Rated 5 stars out of 5
by Cheryl - Posted on 24 April 2024
Arrived at midnight worried and distressed. From check in to Dr consultation, even if I had to wait two hours it was worth it to get sorted and be reassured. Can't praise everyone enough from check in to the lovely people taking bloods to the kind doctor who spent time reassuring me.A great team who I can't praise enough
Visited Accident and emergency services on April 2024
Diana, Princess Of Wales Hospital has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2024
Well I wish I could say I was surprised by the shocking service but I'm not. Yesterday I was taken to hospital via ambulance due to an asthma attack once there I was told I had high lactate levels, low potassium levels and was treated for them. And then told I've an infection and given antibiotics and sent home. The next day I have another sever attack (this makes 4 within a week) and was once again taken to hospital via ambulance and put in SDEC ward I waited over an hour to have my observations checked and only had them done when I told them I had had another asthma attack and taken my medication..... When I finally saw the doctor I was told to just keep taking my normal medication (which clearly isn't controlling my symptoms) and come back in Saturday for bloods..... I've wasted numerous amount of hours for nothing I have had no treatment whatsoever today and now have to come and sit back here another day to have my bloods done!! What's the point in me having an action plan for my chronic lung conditions if no medical professionals follow it!! Most likely I will end up back in withing the next few days
Visited Don't know on April 2024
Diana, Princess Of Wales Hospital has not yet replied.
Information supplied by Northern Lincolnshire and Goole NHS Foundation Trust