Diana, Princess Of Wales Hospital
Scartho Road, Grimsby, DN33 2BAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled NHS at its best
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
Took the wife for some tests and was greeted with a smile and we left with a smile, every member of the team if they could help all medical staff was first class , well done you x
Visited Cardiology on June 2023
Review titled Diana, Princess Of Wales Hospital
Replied on 21 July 2023
Good afternoon Thank you for taking the time to share your positive feedback. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Staff
Rated 5 stars out of 5
by James Green - Posted on 12 June 2023
Following a recent admission to grimsby hospital I would like to say a huge thank you to everyone who dealt with me from the porters, catering staff to the doctors and surgeons but my biggest thanks and gratitude is for the #nurses of ward b3 these guys are the heroes of the nhs they deal with all the fallout, anxieties in such a professional manner they build you up when you're at your lowest they need more appreciation for the hard work they do. For all your own beliefs and faiths god bless you James Green
Visited Emergency Abdominal Surgery on May 2023
Review titled Diana, Princess Of Wales Hospital
Replied on 21 July 2023
Good morning Thank you for taking the time to share your positive feedback. I will ensure this is shared with ward B3 and to the wider teams mentioned. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Still waiting for MRI results after 10 weeks
by authenticsf94 - Posted on 15 August 2023
I was diagnosed with bowel cancer in May and sent for an MRI at the start of June. I was told I should hear back about the results in a week or two. Ten weeks later I'm now about to start my fourth round of chemo and I have still not heard anything about my MRI. I think it's awful that I've been made to wait this long with no idea how bad my cancer is.
Visited May 2023
Provided by Care opinion
Review titled Diana, Princess Of Wales Hospital
Replied on 25 August 2023
Good morning, We're extremely sorry to hear of your experience and can understand how frustrating it must be for you waiting to hear about your MRI scan. We would really welcome having the opportunity to look into what happened, responding to the points you have raised and providing you with an update on your MRI scan. To enable us to investigate this further we need more detail about you and some way of contacting you. Please call 03033 306518 or email: nlg-tr.PALS@nhs.net and we will do all we can to help. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Very good department.
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
We needed to visit the A and E department at Grimsby at the weekend and had quite a long stay. We were treated with nothing but kindness and consideration at all time We were given food and drinks on several occasions and all staff were excellent. Thankyou so much for making our visit a pleasant experience.
Visited Accident and emergency services on April 2023
Review titled Diana, Princess Of Wales Hospital
Replied on 25 May 2023
Good afternoon Thank you for taking the time to share your positive feedback. I will ensure this is shared with the appropriate team. Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
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Review titled Dr's and nurses were good but domestic staff were abismal
Rated 3 stars out of 5
by Anonymous - Posted on 13 April 2023
The medical staff were good under the short staff due to strike actions., the domestic cleaning staff were terrible slagging off the people that weren't in their "bubble" within ear shot of patients they were constantly on their phones and doing nothing cleaning wise waste of tax payers money.!!!
Visited Accident and emergency services on April 2023
Review titled Diana, Princess Of Wales Hospital
Replied on 25 May 2023
Good afternoon If you would like us to look into what happened and respond to the points you have raised we need more detail about you and some way of contacting you. Please call 03033 306518 or email: nlg-tr.PALS@nhs.net and we will do all we can to help. Thank you Kind regards Jo Loughborough Lead Nurse Patient Experience Northern Lincolnshire and Goole NHS Foundation Trust
Provided by Care opinion
Information supplied by Northern Lincolnshire and Goole NHS Foundation Trust