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Doncaster Royal Infirmary

Thorne Road, Doncaster, Yorkshire, DN2 5LT

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Doncaster Royal Infirmary.


Reviews

Displaying 1 to 10 of 109

  1. Review titled Colonoscopy dept

    Rated 5 stars out of 5

    by Julia Murray - Posted on 04 November 2024

    I attended as an outpatient for a gastroscopy and colonoscopy this morning. I just what to say that every member of staff in that dept are fantastic. Efficient , Friendly and so good at putting you at your ease . That includes the receptionist the staff who conducted the procedure and the lovely ladies in the recovery room. Thankyou for the tea and biscuits

    Visited Endocrinology and Metabolic Medicine on November 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  2. Review titled Outstanding staff and service

    Rated 5 stars out of 5

    by Nuray Ahmad - Posted on 30 October 2024

    I went in for an endoscopy from start to end the experience was outstanding. The staff were soo sweet lovely cheerful and dedicated to their work. I cannot fault them with anything. This was only my second experience and both times absolutely amazing. Well done !

    Visited Gastrointestinal and Liver services on October 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  3. Review titled Amazing

    Rated 5 stars out of 5

    by Cicero Silva - Posted on 18 October 2024

    Thank the attendants for the service (i can’t say how to thank them) , from the staff who took me for exams, to the nurses and the medical staff.. you were 5 stars amazing..

    Visited Accident and emergency services on October 2024

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    Doncaster Royal Infirmary has not yet replied.


  4. Review titled Wonderful staff

    Rated 5 stars out of 5

    by doreen farncombe - Posted on 28 October 2024

    A visit for a colonoscopy. (COULDN'see endoscopy department on your list) please add it! Procedure went extremely well. The whole team put me at ease from start to finish. A huge thank you To all the team. Compassion combined with a highly professional team of medical expertise. A huge thank you to them all!

    Visited Gastrointestinal and Liver services on October 2024

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    Doncaster Royal Infirmary has not yet replied.


  5. Review titled Excellent Care

    Rated 5 stars out of 5

    by K Jackson - Posted on 16 October 2024

    Visited Ophthalmology & Orthotics for my 7 year old son who's never been to any type of hospital appointment before so he was a little anxious. Drom the first lady we seen right until the last person, They were all brilliant with him, caring, very much on his level, spoke to my son in a way he understood and made sure he understood what was going to happen. As parents they were very informative, explained everything so clearly and we never felt we were rushed and any questions were answered. Just a brilliant team altogether. Thank you for great care 😊

    Visited Ophthalmology on October 2024

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    Doncaster Royal Infirmary has not yet replied.


  6. Review titled Exemplary service!

    Rated 5 stars out of 5

    by Christopher Nowak - Posted on 03 September 2024

    I had occasion to visit A&E this morning at 8 am due to having a severe pain on the left side of my back, made worse when I took a deep breath. I was seen by the triage team and didn't have to wait long before I had bloods taken and an ECG. I was then seen shortly after by a young lady doctor in training who was extremely professional and empathetic. After examining me she called another doctor in to see me. He giving me a full examination and asking pertinent questions he said he would send me for a chedt xray. After i came back he said he would like to use ultrasound to check my aorta and abdomen. After doing this he brought in his colleague, another doctor, to check his findings. He did this very thoroughly and to confirm his findings as for a consultant to come in and look at the ultrasound imagery. They confirmed I had a cyst on my left kidney but couldn't see any other issues apart from an infection in my lower left side. I was given a course of antibiotics and told to come back if the pain worsened or didn't go in a few days. All in all I was there for approximately 4 hours. The treatment I received was absolutely excellent from all concerned and their actions, professionalism and care showed me why we have the best health service in the world!

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  7. Review titled Fantastic careing staff

    Rated 5 stars out of 5

    by Stuart smith - Posted on 06 September 2024

    Today I had a colonoscopy at DRI, the staff were superb and a credit to the NHS. I was put at ease right from the start and talked thru every step of the procedure. It was not as bad as you might imagine, Fortunately mine was clear of anything nasty but I urge you to do this as it could save lives by early detection and treatment of anything found. Thank you all so much.

    Visited Endocrinology and Metabolic Medicine on September 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  8. Review titled Great care from start to finish

    Rated 5 stars out of 5

    by Sue - Posted on 01 October 2024

    I was very concerned re catching Covid in hospital. This was taken into consideration and every effort was made to safeguard me. A&e were very efficient and I felt listened to and cared for

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  9. Review titled Great Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 September 2024

    After attending the A&E I was admitted on to AMU Ward. The Nurses looked after me really well. They all were lovely they went above and help me. They were really nice and polite. Thank you to all on AMU for making me feel better.

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.


  10. Review titled A better way

    Rated 1 star out of 5

    by Anonymous - Posted on 24 September 2024

    There must be a better way to run the respiratory consultation service than once a week. The Doctor told my wife she's got lung cancer after a Bronchoscopy and we'll be in-touch, biopsy result will be in 2 weeks. It will be a month before we know what's happening. All the time she's suffering and getting worse and has been told to take paracetamol. We are going out of our mind with worry. She can only find anything out on a Tuesday, and if she isn't discussed then it'll be another week.

    Visited Respiratory Medicine on September 2024

    Report as unsuitable

    Doncaster Royal Infirmary has not yet replied.




Information supplied by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust