Ealing Hospital
Uxbridge Road, Southall, Middlesex, UB1 3HWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely service
Rated 5 stars out of 5
by Anonymous - Posted on 04 June 2024
Came in for a transfusion, from the start to finish the service was really good. Each and every staff member was very friendly and helpful. The Nurses and Drs explained every process and the best treatments available. Thank you!
Visited Acute Internal Medicine on June 2024
Ealing Hospital has not yet replied.
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Review titled cut off
Rated 2 stars out of 5
by Anonymous - Posted on 13 May 2024
I phoned the main switchboard number 3 times in order to obtain some information regarding intervention radiology and what times you can walk in and on each occasion I was cut off without speaking to anyone. I did not have an extension number as there is no information on the web site either. I understand if the switchboard is busy but to keep patients hanging on and then cut them off is disgraceful. If the numbers were on the directory patients would be able to contact the department directly - please update your website to reflect this.
Visited Don't know on May 2024
Ealing Hospital has not yet replied.
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Review titled Appointment bang on time.. Fantastic helpful stenographer
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2024
Incredible customer care seen bang on time. Lovely receptionist. Very helpful Stenographer. 5 star service. Thank you Ealing hospital 🌟🌟🌟🌟🌟 Was seen bang on time Welcomed by friendly lovely Receptionist. Stenographer really helpful couldn’t have been nicer. 5 stars Ealing hospital🌟🌟🌟🌟🌟
Visited Urology on May 2024
Ealing Hospital has not yet replied.
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Review titled Length of time
Rated 1 star out of 5
by Anonymous - Posted on 07 May 2024
Arrived since 13.30pm and it is now 23.50. Waiting to see the medical team, even though was provided with a letter from the GP and advises that they were expecting us. Senior citizen, with various complications. I understand they maybe business but being in A&E for over 10 hours when you have a heart condition and a diabetic is appalling. Such poor service
Visited Accident and emergency services on May 2024
Ealing Hospital has not yet replied.
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Review titled Thank You Guys.
Rated 4 stars out of 5
by Snoring Greg - Posted on 11 April 2024
My experience in this hospital take a place a week ago. I visit a&e department, ed department, 3s and 3n ward, where I had a operation on my cutted hand. The staff there, nurses, doctors was very kind, polite and very helpful. I want to say thank you all of these people who help me to survive this difficult for me time. Special thanks, to anaesthetic doctor and doctors who repair my hand. Very special thanks, for rose at 3n for her help, attitude end empathy. Wishing all of you all the best: Snoring Greg.
Visited Orthopaedics on April 2024
Ealing Hospital has not yet replied.
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Review titled Really good A&E
Rated 5 stars out of 5
by Emily - Posted on 08 April 2024
I came to the A&E with a nasty cat bites as my pharmacist sent me there with urgency, and I was seen within 10 min for the initial assessment. I had X-ray for teeth left in the wound really quick. All the staff and nurses were extremely nice and polite. I was feeling really looked after. Thank you so much.
Visited Accident and emergency services on April 2024
Ealing Hospital has not yet replied.
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Review titled Good a&e experience
Rated 5 stars out of 5
by Abp - Posted on 15 April 2024
I attended a&e for acute chest pain. Everyone from the triage nurse, to the student nurse and the junior doctor were great. I expected long waits but was in and seen by a doc in 30 mins, tests run and discharged in 3 hours. Thank you
Visited Accident and emergency services on April 2024
Ealing Hospital has not yet replied.
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Review titled Calm and welcoming place. Helpful staff
Rated 5 stars out of 5
by Gamal Eldin - Posted on 22 March 2024
We waited along time and came along way with my 6 yr old son to meet a Doctor on 15 March 2024 at the Paediatric Outpatient, but it was well worth it. She is highly professional, very friendly. She asked, listened and provided detailed and extremely useful help and advice. It was such a pleasant experience; she is a true Paediatric human and a knowledgeable doctor.
Visited Paediatrics services on March 2024
Ealing Hospital has not yet replied.
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Review titled Rude and condesending
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2024
Had an ENT appointment for my daughter today, the consultant was incredibly rude and condescending. After explaining I've been dealing with her hearing loss for over 12 years, I was shown a generic image on a computer of an ear! When questioned why there was a long wait for her appointment, she had previously been seen and referred as an emergency. I was told only people with a diagnosis of cancer get quick appointments - even after it was documented she should be seen within 4 weeks, we waited over 5 months, in this time her condition has deteriorated to a point she will have long term damage to her ears as a result of the delay. The nurse assisting in clinic spent most of the time I was there giggling with the consultant. The only professional person I saw was the audiologist, she was amazing. Spent time explaining to my daughter her results and what they mean, she was friendly and such a lovely person.
Visited Ear, Nose & Throat on March 2024
Ealing Hospital has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
I was at the Ealing Hospital A&E department with my daughter. We were approached by a full navy blue uniform staff. He immediately gave my daughter a sling to stabilise her arm. His professionalism and gentleness is exactly what a worried mom need at that moment! The receptionist was also efficient and kind. The radiographer who assisted my daughter was also very gentle and caring. All in all, I was very pleased with how the staff helped us tonight. Thank you all!
Visited Accident and emergency services on March 2024
Ealing Hospital has not yet replied.
Information supplied by London North West University Healthcare NHS Trust