Finchley Memorial Hospital
Granville Road, London, Greater London, N12 0JEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing staff
Rated 5 stars out of 5
by Pat Milsom - Posted on 16 July 2024
My husband after a bad fall when running the treatment he had for your amazing staff could have not been better if it was private
Visited Don't know on July 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Best appointment I’ve ever had
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2024
I came in for a CT scan with appointment. Didn’t have to wait at all to be seen, and the staff member who did my scan was personable and welcoming, and made sure to explain the procedure clearly and reassuringly. Easily the most pleasant and efficient interaction I’ve had with NHS services.
Visited Diagnostic Physiological Measurement on June 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Lovely building, helpful friendly staff, great care.
Rated 5 stars out of 5
by Adrian Mars - Posted on 23 June 2024
Couldn't be happier. The building is the nicest hospital experience one can imagine (light and airy and not very hospitaley). Reception and clinicians were helpful, skilled and friendly, seen quickly and even free (up to three hours) car parking.
Visited Diagnostic Physiological Measurement on June 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Clean and professional
Rated 5 stars out of 5
by Louise Manners - Posted on 29 June 2024
Welcoming,clean and punctual with clear explanation of route to waiting area and procedures. Tranquil atmosphere. If all NHS hospitals were as well run as this there’d be some hope for the NHS
Visited Diagnostic Physiological Measurement on June 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Blood test
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
The best blood test I ever had. Quick and very friendly staff especially the nurse who took my blood sample. I highly recommend this hospital. Thank you for a pleasant experience.
Visited Endocrinology and Metabolic Medicine on May 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Poor automated system
Rated 3 stars out of 5
by Anonymous - Posted on 20 May 2024
I have been trying to speak to someone since Thursday concerning my echo examination but it is impossible to navigate the automated telephone system and when I did reach the operator I was cut off. Please someone mail me to rearrange my appointment. Nhs no 4045518509.
Visited Don't know on May 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Seen immediately
Rated 5 stars out of 5
by Margaret Philips - Posted on 02 May 2024
Mobile Imaging: went for MRI scan, arrived 30 minutes early, was seen immediately. Everything was very efficient, people polite and effective.
Visited Don't know on May 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Above & beyond treatment for my 5 yo daughter
Rated 5 stars out of 5
by Emma - Posted on 19 May 2024
We attended urgent care on Sunday 19th May 2024 and i was blown away by the exceptional staff. The initial nurse was so kind & caring even going as far as giving my daughters favourite teddy a sling to match hers. After her x-ray she was treated by another nurse who was also amazing with her. She took her time to explain to her what had happened, show her the x-ray and talk her through the treatment. We were in an out after 2 x-rays & a cast in 2.5 hours which is absolutely brilliant. I can guarantee if we had gone to Barnet hospital we’d have not even been seen once in that time! So grateful to the staff for being so kind and caring today. You made a stressed mum a little less worried!
Visited Don't know on May 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Phone not answered
Rated 2 stars out of 5
by Dawn Quinn - Posted on 18 April 2024
Calling Finchley Number and it gives you a long list of other options then transfers to Edgware who give you another list. If you press an option it rings 5 times then cuts you off ! If you do get through to a person says nope can’t help. Only way to speak with someone is to go there
Visited Don't know on April 2024
Finchley Memorial Hospital has not yet replied.
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Review titled Rude and abrupt telephone manner
Rated 3 stars out of 5
by William Hoskins - Posted on 11 April 2024
I telephoned to book a blood test, shortly before midday on 11 April 2024. The manner of the person who answered the telephone was abrupt and hostile throughout. An example: She asked for the identity of my GP surgery. I gave it, and asked whether she also wanted the name of the referring GP. She said, rudely,"I asked for the surgery".There was then an issue about my NHS number. I am sure I gave it correctly but she refused initially to accept it was a valid NHS number, though eventually did so, presumably because she had misheard the first time. She just kept saying initially "That is not an Nhs number, though I was reading the correct number off the booking form. After booking the appointment she said, again rudely and without any explanation, "In future ,ring at 7, Don't ring at this time again". The whole experience was unpleasant and did not present the hospital in a welcoming or constructive light. If I had spoken to a client of mine in the same way, I would expect a complaint.
Visited Don't know on April 2024
Finchley Memorial Hospital has not yet replied.
Information supplied by Royal Free London NHS Foundation Trust