Finchley Memorial Hospital
Granville Road, London, Greater London, N12 0JEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Don’t go to the toilet
Rated 2 stars out of 5
by Anonymous - Posted on 06 March 2023
I arrived and checked in for my x ray and asked how long it would be. I was told 50 mins so I said ‘ok I have time to go to the toilet then’. The receptionist told me to come and tell him when I was back so a few mins later I did. He said ‘it’s 1.5 hours now - 5 more people just came in’! I was shocked and pointed out I should be before all those people in the queue, he would neither confirm nor deny if he would give me my original place in the queue and eventually just turned away. I can’t believe he added 40 mins to my wait time for going to the toilet! And then was so rude and unhelpful about it, it was such a horrible experience.
Visited Orthopaedics on March 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Missed blood test reports
Rated 2 stars out of 5
by Anonymous - Posted on 09 March 2023
I had several blood tests done at the same time,but some were not done . So I had the missing ones done again in march but only got two reports back ,when I am sure I should have had have three.i have used Finchley memorial hospital for blood tests in the past,it was very efficient and excellent.but in the last few months,it has deteriorated
Visited Diagnostic Physiological Measurement on February 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Amanda - Posted on 26 February 2023
Thorough, efficient and professional. Everything was explained from X-ray to treatment. There was a wait but clear information was given. The information about follow up care was clear and detailed. Highly recommended
Visited Don't know on February 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Denied test requested by consultant
Rated 1 star out of 5
by Anonymous - Posted on 23 February 2023
I was referred to ENT under a two week wait after having a scan. My lovely consultant referred me for an urgent biospy. I finally received an appointment just over four weeks later for an ultrasound and not a biospy as requested by my consultant. I queried this over the phone at Finchley memorial and the staff were quite blunt and rude. I had the scan despite already having one in January and was advised I would not need a biospy and that there is no further action. The person who did the first scan highly recommend a biopsy, my consultant then also highly recommended a biospy yet finchley memorial disagree despite guide lines on the thryoid charity website also suggesting I should have a biospy. I am now having to go private for a biopsy. It's seems to be more about saving money rather than what's best for the patient.
Visited Ear, Nose & Throat on February 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Brilliant hospital
Rated 5 stars out of 5
by Joanna Bryan - Posted on 17 February 2023
I was treated with respect from all the staff. Friendly, attentive and reassuring. My treatment was excellent by a lovely friendly nurse and I just couldn't believe how many people they have to deal with on a daily basis. Amazing hospital as I just couldn't get an appointment from my own GP and they saw me on the same day.
Visited Dermatology on February 2023
Finchley Memorial Hospital has not yet replied.
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Review titled 7 month wait for Cardiology!!!!!!
Rated 3 stars out of 5
by Anonymous - Posted on 03 February 2023
I’m literally in shock. I have been referred to Cardiology. I get the letter finally telling me to book my Cardiology appt. 4 choices. Great you would think ! No. Not great at all. Absolutely appalling. Not a single Cardiology clinic has an appointment !!!! None. Nothing. Zero. I also read that 9/10 patients get seen by 30 weeks. 30 weeks !!!! That is over 7 months !!!! This obviously means that people must be dying waiting for Cardiologist appointments !! Then it said oh if no one contacts you by the end of March you can then call them up. Never ever have I heard of such a diabolical situation regarding possible urgent help. We are not talking about Arthritis here. We are talking about possible serious heart issues. I’m appalled and disgusted. It does not even tell you each clinics specific waiting times. Other than saying the 30 weeks for all !! It’s a complete and utter disaster. Let’s see if anyone even bothers to contact me. I won’t hold my breath.
Visited Don't know on January 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Demetris - Posted on 18 February 2023
After a year of calf pain , i attended an appointment with a physiotherapist, after questions and examination i was put on an exercise plan and within 3 weeks the pain has gone . Thank you so much for your help , really appreciated . Great hospital
Visited Rheumatology on January 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Lung Function tests
Rated 5 stars out of 5
by Iain Lanyon - Posted on 30 January 2023
Your Review: I had a very thorough test and the nurse was very supportive. But I think patients should be advised that these tests are very strenuous and it takes a good few minutes to recover. Have someone with you or have a cup of tea and food afterwards. Don’t drive straight after the test. I think the pre advice should make this clear.
Visited Diagnostic Physiological Measurement on January 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Caring and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
I attended the walk in after a fall hurting my wrist. The triage nurse was amazing giving me pain relief and sorting a form for an xray. I was xrayed and then called in to another nurse who explained I had fratured my wrist and needed it to be plastered which she did. She helped fit a sling gave me aftercare information and referred me to the fracture clinic. Everyone was so caring and I was in and out in just over an hour. Thank you
Visited Mobility and falls services on January 2023
Finchley Memorial Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Sammy Cox - Posted on 29 January 2023
I attended with my mother after being unable to get a gp appointment. We had less than a 2hr wait in the walk-in clinic to be seen. Saw a kind nurse who was very thorough and helpful. She kept apologising as she had to run off to an emergency! I would highly recommend this service to everyone in the area. I wish more people would use this service when they can’t see their GP and stop blocking up A&E!!
Visited Don't know on January 2023
Finchley Memorial Hospital has not yet replied.
Information supplied by Royal Free London NHS Foundation Trust