Furness General Hospital
Dalton Lane, Barrow-In-Furness, Cumbria, LA14 4LFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great considerate and efficient care
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2025
My first appointment was with a gentleman whose name I don’t remember his manner and treatment of me was first class. This was followed up by a barium meal which the staff made fun. The final appointment was on 3rd January with a lady who was kind thoughtful, respectful and caring making sure I understood the results.
Visited Ear, Nose & Throat on January 2025
Review titled Furness General Hospital
Replied on 17 February 2025
Hello, thank you for taking the time to leave us a review. We're really pleased to hear that you have had a positive experience at our hospital, and will pass your kind words onto the relevant colleagues. Thank you again, and all the best.
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Review titled Amazing kindness
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
I came in fear, for a knee replacement, I think i was on ward 5, the care attention and kindness was wonderful, while i wouldn't recommend it as a holiday destination the nurses mostly ladies were some of the kindest people I have met. They delt with my pain ,moans, with varying methods from medication, smile's, jokes, and gentle bullying ( I needed it) they advised me as to what I should do, expect and that "no pain / no gain" and to overcome my pain they medicated with pain suppression's and humour. I learnt while we come in various shapes and sizes the bit that matters is the heart. Thank you guys
Visited Orthopaedics on January 2025
Review titled Furness General Hospital
Replied on 17 February 2025
Hello, thank you for taking the time to leave us a review. We're really pleased to hear that you have had a positive experience at our hospital, and will pass your kind words onto the relevant colleagues. Thank you again, and all the best.
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Review titled Fantastic all round care
Rated 5 stars out of 5
by Mark - Posted on 08 December 2024
I presented to A&E on Wednesday 4th December and was very quickly diagnosed with having sepsis from a non-specific infection. All the staff at A&E through to the acute medical unit and ward 9 were first class. They provided caring and very professional care which was timely and very effective. They were all courteous and diligent in their actions despite the heavy workload they are all carrying. Your staff should be proud of what they achieve and in my view they are all unrecognised champions of excellence. The support they showed me and my family were top draw and there are not enough superlatives to say thank you enough to them for all their efforts. I was dealt with very quickly and was able to be discharged in a short time and am now recovering at home. Keep up all your good work. It is recognised, I promise. I will do my part and be aware and responsible for my health as I move forward. Thanks again and a Merry Christmas and Happy New Year to you all.
Visited Accident and emergency services on December 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi Mark, thanks so much for your review. We're really pleased to hear that you had a positive experience at Furness General Hospital and that you thought the staff were courteous and diligent. We'll pass your comments onto the teams involved in your care, who we know will really appreciate them. Thank you again.
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Review titled Great service
Rated 5 stars out of 5
by Maxine - Posted on 10 November 2024
Having visited A & E this evening with my elderly father . I couldn't believe the professionalism high quality of care and kindness shown From assessment through to the lovely nurses ( so sorry I didn't get your names) and the doctor whose name I managed to remember Thank you all for your wonderful care and attention Kindest Regards Gary
Visited Accident and emergency services on November 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi Maxine, thanks so much for your review. We're really pleased to hear that you had a positive experience at Furness General Hospital and that you thought the staff were professional and kind. We'll pass your comments onto the teams involved in your care, who we know will really appreciate them. Thank you again.
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Review titled Highly professional in a&e and amu
Rated 5 stars out of 5
by Gordon Groves - Posted on 14 October 2024
Having recently received treatment for pulmonary embolisms I want to say how brilliant I found the a&e staff and those on the amu. My experience has been an 'eye opener'. Every member of staff who had dealings with me were highly professional and extremely caring. Thank you so much!
Visited Accident and emergency services on October 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi Gordon, thanks for your review. We're really pleased to hear that you had a positive experience at Furness General Hospital and that you thought the staff were highly professional and caring. We'll pass your comments onto the teams involved in your care, who we know will really appreciate them. Thank you again.
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Review titled Kind courteous helpful
Rated 4 stars out of 5
by Anonymous - Posted on 25 October 2024
I had to attend the emergency department and then same day emergency care , the staff were wonderful , the friendliness, professionalism and care I received was exemplary Every member of staff , and staff in the x ray department were great
Visited Accident and emergency services on October 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi, thanks for your review. We're really pleased to hear that you had a positive experience at Furness General Hospital and that you thought the staff were friendly and professional. We'll pass your comments onto the teams involved in your care, who we know will really appreciate them. Thank you again.
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Review titled Friendly, caring and professional
Rated 5 stars out of 5
by Dave - Posted on 20 August 2024
Day surgery for cardioversion needed because of AF. I was very impressed with the friendly and helpful staff from the consultant and anaesthetist downwards. Very professional throughout. Totally recommend this team!
Visited Cardiology on August 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi Dave, thanks for your review. We're really pleased to hear that you had a positive experience at Furness General Hospital and that you thought the staff were friendly and helpful. We'll pass your comments onto the teams involved in your care, who we know will really appreciate them. Thank you again.
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2024
Very upsetting experience. A & E visited twice. Second time the following day was for an MRI. Was in A & E 14 hours and an overnight stay on ward 1. Would not recommend this hospital. I'm not allowed to put my full experience on here as apparently certain things are not allowed, but I have posted a review elsewhere on a site that has no connection to the NHS. I'd just also add that my pain was made worse by the fact that I had to provide my own pain medication on the whole. Thank goodness I had brought it with me. Care, compassion, dignity and respect pretty much none existent. I'm still stressed about my ordeal now two days later. Just wish I'd never gone.
Visited Accident and emergency services on August 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hello, thank you for taking the time to leave us a review. We're sorry to hear that your experience at our hospital is not what you would expect, and we're keen to investigate further and respond directly to you. Please contact our PALS team using the details here on our website: https://www.uhmb.nhs.uk/get-in-touch/complaints-and-compliments We hope to hear from you soon. Thank you.
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Review titled Unhappy
Rated 2 stars out of 5
by Alison - Posted on 07 July 2024
Absolutely disgusting well over 5 hours wait and one of nurses attitude was disgusting I was in waiting room for hours one gentleman went home and came back again saying to me have you not been seen I said No loads people complaining and bowls sick left on floor for ages I was a lot worse coming home stressed out
Visited Accident and emergency services on July 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hello, thank you for taking the time to leave us a review. We're sorry to hear that your experience at Furness General Hospital is not what you would expect, and we're keen to investigate further and respond directly to you. Please contact our PALS team using the details here on our website: https://www.uhmb.nhs.uk/get-in-touch/complaints-and-compliments We hope to hear from you soon. Thank you.
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
My review begins in A &E from The second I arrived, triage nurse brilliant, doctors nurses everyone so attentive profession and kept me at ease. Then transferred to ward six assessment /stroke unit. I didn’t have a stroke but that’s what they were looking for with a barrage of test , bloods , cardiologist, stroke team, Ct scan , MRI. Physiotherapist. The doctors , consultant and nurses , absolutely fabulous. Could not have received any better care!!! 100% to the staff at fgh !!
Visited Accident and emergency services on June 2024
Review titled Furness General Hospital
Replied on 17 February 2025
Hi there, thanks so much for taking the time to leave your review. We're pleased to hear that you have had a positive experience at Furness General Hospital! We've passed your comments onto the teams involved, who we know will really appreciate it. Thanks again.
Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust