George Eliot Hospital
College Street, Nuneaton, Warwickshire, CV10 7DJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Really impressed with maternity ward
by HanW345 - Posted on 28 December 2022
I have been feeling under the weather with a flu and cough over Christmas. I was visiting family and was feeling very limited activity with baby at 26 weeks. I called the maternity ward at George Elliot on the advise of my GP. They were so quick and friendly, really impressed with the service the maternity ward provided.
Visited December 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear HanW345, thank you for taking the time to write about your experience at the Maternity ward. I hope you're feeling better. I'm glad that you were treated quickly and by friendly staff. I will pass on your comments to the team. Best wishes, Becky, Patient Experience Manager
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Review titled Pharmacy at George Eliot Hospital
by pkingham01 - Posted on 08 December 2022
Waiting for the third time in a month for medicine for more than 30 minutes Much longer than my appointment took Why can’t I get my medicine in a pharmacy of my choice? Why are they so inefficient here?
Visited December 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear pkingham01, thank you for telling us about your experience. I'm really sorry you are having such long waits for your medicines. Please can you contact our PALS team at pals@geh.nhs.uk and ask for your email to be forwarded to Becky so I can look into this for you? It may be that we can get one of our drivers to deliver it to you. Thank you, Becky, Patient Experience Manager
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Review titled Lovely nurses
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2022
I was sent from my gp who thought I had a blood clot in my leg. I arrived at ambulatory care unit and was welcomed by two lovely nurses. Everything was explained to me as I wasn’t sure why I had been sent there and I was out within less than two hours. The nurse who seen me was very polite and looked after me throughout my visit as I get very restless in hospitals. She let me know what was happening while I was there waiting for blood test results and I am due back for a scan of my leg today. I could see she was very busy with other people who was there for the same reason. The other nurse kept me comfortable with tea and biscuits. Great service.
Visited Don't know on October 2022
Review titled George Eliot Hospital
Replied on 22 November 2022
Thank you for taking the time to provide your feedback the team will be very grateful to hear this about the care they provide Chief Nursing Officer, George Eliot Hospital
Provided by Care opinion
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Review titled Hospital stay At George Elliot hospital Nuneaton
by Lema22 - Posted on 18 October 2022
I was admitted to hospital for various issues making me feel vulnerable and worried, from starting at A&E to finishing in the Mary Garth ward my care was exceptional the staff were kind, informative and willing to go above and beyond for me. What really stood out is me witnessing them deal with an elderly gentleman who was confused and very aggressive and their behaviour and dedication didn’t alter one bit. The NHS may be struggling but you wouldn’t notice as a patient. Thank you so much for all you do and being that calm and understanding force for people having the worst days possible. A credit to yourselves and the NHS.
Visited October 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 18 October 2022
Dear Lema, thank you for your feedback and reflection they are so important to the staff so that they can learn, improve on care and receive the recognition. We will ensure that the staff on A&E and Mary Garth receive this. Chief Nursing Officer, George Eliot Hospital
Provided by Care opinion
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Review titled Caring and professional care
Rated 5 stars out of 5
by Carol - Posted on 23 September 2022
Having feeling unwell I phoned 111 late one night within one hour a nurse called me back and she felt i need an ambulance to check me out within an hour one come out for me and i was taken to George Eliott Hospital from the paramedics to all hospital staff where all excellent and are all a credit to the NHS. I received some treatment and was look after very well indeed. Was in there around 4 hours and i wanted especially mentioned the student nurse who came on the day just before I left was lovely and provide excellent care and so caring also a mentioned to the lady who made me my toast and tea best i tasted in a long time sorry i dont recalled your names. Feel lucky we have so such a good hospital so close to where i live. Thank you very much.
Visited Accident and emergency services on September 2022
Review titled George Eliot Hospital
Replied on 26 September 2022
Dear Carol, thank you for taking the time to leave this kind feedback. I hope you are feeling better. I will pass your comments to the teams involved. Thanks again, Becky. Patient Experience Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2022
Received excellent service from A&E staff in the children's unit. All staff were fantastic to me & child including doctor who was exceptional when dealing with needle phobia of child. Staff e en provided me with a charger for my phone so I could remain in contact with family.
Visited Accident and emergency services on September 2022
Review titled George Eliot Hospital
Replied on 18 October 2022
Thank you for taking the time to tell us about your experience, we will ensure that the department receive your feedback as someone's experience always helps us to improve care. Chief Nursing Officer, George Eliot Hospital Trust
Provided by Care opinion
Information supplied by George Eliot Hospital NHS Trust