Gloucestershire Royal Hospital
Great Western Road, Gloucester, Gloucestershire, GL1 3NNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled NHS Such a shame for UK
Rated 1 star out of 5
by Anonymous - Posted on 20 November 2024
Entire system sucks, its a shame for United Kingdom if the top management don't know what the hell they are doing step down and let the eligible people take over the position. We pay tax, we have rights so we should get what we needed. If NHS management cannot fix it call me I can fix atleat one department! Clintgeorge91gmail
Visited Maternity services on November 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled STec department
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
My dad was brought into hospital by the paramedics, then was taken up to SDEC department. They were fantastic and got my dad seen to very quickly as it was an emergency. The looked after him from the time he was brought in, all the nurses took real good care of him and really looked after him, was patient and took their time to listen and so understanding. Doctor C was absolutely amazing, same was so understanding, helpful and supportive. They were absolutely fantastic and they all did such a fantastic job under the pressure the are in. Thank you so much for all your hard work. My dad was discharged about 8:30 pm that night but unfortunately was rushed back to hospital the next day in a very serious condition. I still want to say thank you so much for all you gorgeous nurses and doctor that looked after my dad that day. I cannot disclose reasons but Doctor C and all the lovely nurses know the situation and once again you guys did a fantastic job. Dad is at home now after being discharged this Saturday and slowly on the mend will just take some time with support, patients, kindness and care. My heart , thank you 🙏
Visited Don't know on October 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Liars
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2024
Brought in by ambulance unequipped to get home. Nurses rude and hostile and refusing to help me get home despite my disability and inability to get home independently. Shocking, stressful and demeaning.
Visited Accident and emergency services on October 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Careful and professional
Rated 4 stars out of 5
by Graham Galer - Posted on 12 September 2024
I had the excision of a small mole on my R thigh. I was not kept waiting, the nurses were all considerate and helpful, and the young doctor who carried out the procedure (under supervision) was reassuring, careful and highly professional.
Visited Dermatology on September 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Well Cared For
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2024
I was under the care of the fetal medicine team for a pregnancy earlier this year which unfortunately did not end well, however the care and compassion I received from every member of staff I came across was second to none. I am now half way through a subsequent pregnancy and have been so well cared for. The staff we have dealt with are wonderful. Thank you so much!
Visited Maternity services on August 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Super care
Rated 5 stars out of 5
by Miranda - Posted on 06 August 2024
I had a small procedure done and from the moment I walked through the door I was met with caring and helpful nurses. I was kept informed throughout the process and was even able to watch on a screen. I can't recommend this Hospital enough.
Visited Colorectal cancer services on August 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled First Experience of Hospital Stay
Rated 5 stars out of 5
by Burfotron - Posted on 02 September 2024
Went to Cheltenham ED by choice from 111, quite quickly seen, then referred to Gloucester Hospital Ward 5b at 8pm, my hubby was called into to be triaged by two nurses who took bloods and details at 10pm, then he was seen by a doctor who then arranged for him to stay in overnight for an operation the following day. The two members of staff on Ward 5b, Bay C, were very good, they kept him well informed throughout his stay, thank you Ward 5b and to everyone we dealt with for you all being very efficient, quickly processing my hubby and generally making him feel comfortable and making him feel at ease, especially as he has never been in hospital in his entire life. Once again, Thank You
Visited Don't know on August 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Emily - Posted on 19 August 2024
Thank you so much to everyone at Gloucestershire Royal Hospital and Mayhill Unit in particular for the kindness and professional service I received having an operation on my sinuses. Absolutely every member of staff was incredibly kind and hardworking and I was looked after so well from start to finish. You are all an inspiration.
Visited Ear, Nose & Throat on July 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Amazing staff on 9a
Rated 5 stars out of 5
by Kia foley - Posted on 24 July 2024
All staff on 9a were extremely helpful and caring I couldn't of asked for better treatment in the 5 days I was admitted. There were always staff available to help and the buzzer was always answered. All staff were so chatty and welcoming and nothing was to much bother. Made my stay alot more better having staff so polite. The ward was also extremely clean. This was a much better experience then ward 2a I was in previously before being moved to 9a the staff were rude, didn't help and also gave wrong information. They also didn't take notes of any medication received and didn't have any bedside manors. I was extremely upset and miss treated on this ward. No buzzers were answered they were to busy chatting or not being seen anywhere. Although moving to 9a wasn't the correct ward for my condition I felt they were extremely helpful and gave me the treatment and care I needed. 100% patient comes first on this ward ! Thank U 9a for making my stay more comfortable for me.
Visited Gynaecology on July 2024
Gloucestershire Royal Hospital has not yet replied.
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Review titled Great department !!
Rated 5 stars out of 5
by PAUL MARTIN - Posted on 25 June 2024
I had a procedure done in the endoscopy unit at Gloucester today. I was really anxious but can I just say I received nothing but reassurance and care and although I'm really not good in hospitals my experience was filled with kindness. Everybody was kind, friendly and funny (which always helps with nerves) thank you so much for your support and helping me through the procedure and ultimately giving me the best news at the end. Keep doing what your doing, which is an amazing job! Thank you again. Paul.
Visited Colorectal cancer services on June 2024
Gloucestershire Royal Hospital has not yet replied.
Information supplied by Gloucestershire Hospitals NHS Foundation Trust